This paper examines how the characteristics of CEOs' social networks, such as the size of the network and the strength of the ties, influence strategic flexibility from a strategic change perspective. External social networks can affect strategic flexibility positively. Previous experience with strategic change will influence external social networks differently, in ways that have repercussions for strategic flexibility. The data were gathered from surveys completed by the CEOs of 203 Spanish firms. The methodology used is regression analysis. We observe that external social networks affect strategic flexibility positively, primarily through the greater size of the networks. We also find that the effects vary if previously the organization is involved in a process of strategic change.

This study explains the inconsistent findings of previous research on board management by examining the direct and interaction effects of board independence and the top management team's external ties on firm performance. The results obtained using a multiyear sample of firms indicate that outsider-rich boards improved firm performance when they worked with top managers imported from outside the focal industry. On the other hand, a high proportion of outsiders on the board and top managers imported from the focal industry were not a desirable combination for firm performance. The findings imply that researchers and practitioners should pay more attention to identifying the conditions under which board competence aligns with top management.

Even though mission statements are standard tools in organizations, their effectiveness is subject to substantial skepticism. This review integrates hitherto published research based on a broad range of objective and subjective effectiveness criteria above and beyond financial performance in for-profit as well as not-for-profit organizations. We conclude that the distal outcome effectiveness of mission statements depends on the following antecedents and intermediate outcomes: (1) the rationale underlying their development; (2) the process of their development and implementation; (3) their content and form; and (4) individual attitudes toward the mission statement. We thereby clarify preconditions of mission statement effectiveness in organizations, and reveal shortcomings in current research.

Increasingly chaotic business environments of today demand organizations to be more resilient. While the concept of resilience is widely discussed in disaster (e.g., Wildavsky, 1991) and crisis management literatures (e.g., Manyena, 2006), the literature on organizational resilience is developing disjointedly in organizational studies. The literature review suggests that some factors that are suggested in the literature as components of organizational resilience are sources contributing to the emergence of resilience in organizations. This study proposes an integrative framework for organizational resilience and introduces a new outcome concept of organizational evolvability, emphasizing the heightened sensitivity and increased wisdom of the post-event organization. In this model, sources of organizational resilience are categorized as perceptual stance, contextual integrity, strategic capacity and strategic acting, and organizational resilience leads to organizational evolvability as its outcome. The proposed organizational resilience framework attempts to provide a synthesis of the divergent literature on resilience and aims to strengthen organizational resilience research for richer theoretical and empirical progress.

Despite an increasing number of studies that show a positive relationship between the supportiveness of the feedback source and feedback seeking, little is known about the role that supervisors play in promoting employee feedback-seeking behaviour when they serve as feedback sources. The present article developed a model to fill this void and tested it with data from a sample of 237 supervisor–subordinate dyads. We hypothesized and found that authentic leadership was positively related to feedback-seeking behaviour mediated by both perceived instrumental value and image cost of feedback seeking. The results also demonstrated that employees' individual cultural value of power distance moderated the relationships between authentic leadership and the perceived instrumental value and image cost of feedback seeking.

When seeking help or advice, one naturally wishes to get that aid from someone who does the task well, from an expert. Determining whether someone merits that label is not trivial, and the judgment can have important consequences. Experts in most domains, from athletes to plumbers, need to exhibit a high level of performance to maintain their status. But there is another group of professionals that is never examined. The expert status of such experts is conferred via criteria such as education or experience. While their credentials may be challenged, their work itself is not seen to bear upon their status. We refer to this group as privileged experts. These experts make assessments or predictions whose correctness is rarely evaluated. Even if prophecy fails, errors are forgiven. We account for this non-evidentiary perspective by positing a widely-held misconception that expertise generalizes. We outline a task-specific, performance-based, limited-term certification scheme that can supplant privilege.

The purpose of the present study was to investigate the relationship between McGregor's Theory X and Y management styles and affective commitment through the mediating mechanism of the leader–member exchange (LMX). Adopting a multilevel perspective to explain the complex relations among variables, data were collected from 56 supervisors and 173 subordinates from yacht building companies in Turkey. The results indicated that the Theory Y management style related positively to affective commitment and LMX. In addition, the results indicated that LMX partially mediated the relationship between the Theory Y management style and affective commitment. However, the Theory X management style had no relationships with either LMX or affective commitment. Implications for future research and practice are discussed.

The English National Health Service (NHS) is a public sector organisation with a longstanding objective to deliver high quality healthcare that is free at the point of use. In order to achieve this, the NHS has endured an evocative and controversial theme of reform across many decades. Despite such high levels of reform, the recent Operating Efficiency Framework declared that the NHS is about to enter its toughest ever financial climate. This paper will illustrate the complexities and tensions of implementing service improvement in the NHS in a climate of persistent policy reform, reduced budgets and tough regulation. The paper reports findings of three case studies of hospital trusts in the UK in relation to the implementation of Lean improvement methodologies, highlighting key complexities of a hospital context and the corresponding tension with service improvement activity.

In the scholarly debate on how to deal with hypercompetition, a dominant logic has become that investing in ‘sensing’, ‘seizing’, and ‘transforming’ dynamic capabilities offers organization’s the potential to repetitively initiate business innovations. Actual research into the micro-foundations of these dynamic capabilities has been limited. This study explores whether modular organizing and lateral coordination are typical processes that support an organization’s sensing function. Empirically the study investigates how these two variables help The Netherlands armed forces to deal with its volatile crisis response environment. The findings show that both predictors stimulate the development of a broad knowledge base from which the organization can operationally benefit. Yet, the study has also uncovered that, when modularity's demand of organizational autonomy is not sufficiently satisfied, the organization becomes preoccupied with its own internal functioning at the expense of its external lateral sensing capacity.

Our study examines the relationship among successor characteristics, post-succession firm change in the degree of internationalization, and firm performance. We use the upper echelon, organization change, and contingency perspectives to frame our conceptual arguments. Based on data from 187 succession observations for listed companies in Taiwan between 2000 and 2005, we find that firms will opt for higher levels of change in their degree of internationalization when they experience outside succession and that the negative impact of change in the degree of firm internationalization on subsequent firm performance is relatively low. We extend the industrial environment, explaining the moderating effect of chief executive officer succession on change in the international strategy model. Outsider successors foster a greater degree of change in the level of firm internationalization when the industrial environment is munificent or complex.

Existing research on a board-of-director–sustainability performance relationship have largely examined inside directors, outside directors, and gender diversity – yet empirical results have yet to offer any definitive answers. I posit that this previous research lacks a thorough examination of the role of boards and the means and mechanisms by which they influence performance. Drawing on the board capital perspective and the role of boards, this paper develops a model that highlights the influence of board capital on the future sustainability performance of firms. The model takes into account specific types of human and social capital of outside directors which have previously been unexamined. Beyond the board capital perspective, an argument is put forth that values are largely neglected in the examination of boards of directors, but are necessary in the study of sustainability because of its normative implications. I therefore account for the value attunement concept as a moderating variable in the model. The paper draws on corporate governance and business ethics' literature to generate propositions and offer original insight into the drivers of sustainability performance in organizations.

The purpose of this study is to investigate the interactive effects of individual work autonomy and interdependence on collaborative planning, building on the distinction of task and outcome interdependence. Using a questionnaire study, we assess collaborative planning and its antecedents in supply chain relationships, incorporating the forestry and timber industry. While no interactive effects hold for task interdependence, outcome interdependence only facilitates collaborative planning for individuals with low work autonomy. Individuals with high autonomy always invest in collaborative planning. This study provides a picture of supply chain reality more complete than that sketched in studies that have assessed interdependence as a one-dimensional construct and alludes to the importance, often overlooked, of work autonomy in supply chain relationships.

The purpose of this study was to explore the relation between openness to diversity in terms of linguist, visible, value and informational heterogeneity and group processes depicted by group trust and group conflict. We collected data using a web-based survey among 498 academics in multicultural departments. The departments were located in four different Danish universities. We found openness to value diversity and informational diversity to have a positive association with group trust and a negative association with group conflict. Openness to linguistic diversity had positive relationships with group trust. The findings of this study suggest that openness to diversity should be highly prioritized by human resource managers in demographically diverse organizations. Possible interventions include organizational culture change programs, diversity training at individual and team levels as well as rewarding group oriented behavior.

By reflecting upon recent theoretical developments in open innovation studies, we shed new light on diverse potential sources of complementarities between corporate R&D activities as well as on contextual factors that could affect the complementarities. In particular, to break from the previous discussions confined to absorptive capacity, we considered the diverse knowledge management processes of knowledge exploration, retention, and exploitation. Then we empirically examined the existence of complementarities between corporate R&D strategies and uncovered the contextual factors. Our empirical results suggest the possible existence of a complementary relationship between in-house and joint R&D. We also discovered the firm-specific contextual variables, such as a firm's cumulative patent stocks and scientific information inflows from public research institutes and universities, that drive the decision to combine in-house and joint R&D. Our theoretical discussions on firms' diverse knowledge management processes allow more enriched understanding on these empirical findings.

Does transformational leadership have a positive relationship to organizational culture and innovation propensity in business organizations of Pakistan? Transformational leadership has been associated with a variety of positive organizational outcomes in a number of studies. However, the outcomes of transformational leadership in Pakistan are still underexplored. The current study examined the specific relationship between transformational leadership, organizational culture, and innovation propensity among a sample of 523 organizational members in Pakistan. Our findings showed that transformational leadership is positively related to organizational culture and innovation propensity. Results also indicated that organizational culture mediates the relationship between transformational leadership and innovation propensity. Furthermore, ANOVA analyses identified differences in ratings of transformational leadership across employees' education level and company size. Also, correlation analyses found no relationship between employees' ratings of transformational leadership and employees' age and organizational tenure. Implications for practice and directions for future research are discussed.

R&D is uncertain work that involves the knowledge, skills, or perspectives of team members. When R&D teams develop new products or technologies, the need for psychological safety within the teams is increasingly emphasized. If R&D team members perceive that team psychological safety exists, they may be willing to offer knowledge or perspectives during the development process because they are not afraid of being rejected or embarrassed for speaking up. However, the application of the theory of team psychological safety to R&D teams is considerably limited. This study explores the antecedents and consequences of team psychological safety in R&D teams. Our research model is assessed using data from a sample of 245 team members from sixty technology R&D teams at a leading R&D institute and is analyzed using the partial least squares (PLS) method. The results of this study suggest that: (1) social capital exerts a positive and significant effect on team psychological safety; (2) team psychological safety has a positive and significant impact on team performance; (3) knowledge sharing and team learning positively and significantly mediate the relationship between team psychological safety and team performance; and (4) knowledge sharing exhibits a positive and significant effect on team learning. This study also discusses the implications of team psychological safety for R&D teams.

This study intends to explore the impact of the customer knowledge integration capability, customer knowledge absorptive capability, customer knowledge creation capability, and customer relationship capability on new service development (NSD) performance for Taiwan's hospitals from customer knowledge and customer relationship perspectives. We employ the self-administered mail survey to collect research data and select self-pay medical service managers or top managers as key informants. After testing the fitness of sample representativeness, non-response error, common method variance, reliability, and validity, we adopt structure equation model to test the research model. Empirical results indicate the customer knowledge absorptive capability of a hospital is positively associated with NSD performance, and the customer knowledge integration capability of a hospital fully mediates the relationship between customer knowledge absorptive capability and NSD performance. However, customer relationship capability and customer knowledge absorptive capability both have positive influence on customer knowledge creation capability. Managerial and theoretical implications are discussed.

The aim of this paper is to present and test a model that examines the relationship between organizational learning culture and innovativeness. Organizational learning culture consists of the organizational learning process and of different culture types that can be placed within the competing values framework. It is defined as a set of norms and values within an organization that support systematic, in-depth approaches aimed at achieving higher-level organizational learning. Innovativeness consists of both innovative culture and innovations. Innovations, the process or outcome of innovating, are more likely to occur and be more successful if there is a strong innovative culture, meaning that the behavioral patterns of the employees are directed towards innovating. We used data from 112 Turkish firms employing more than 50 people. The relationship between organizational learning culture and innovativeness is empirically tested via structural equation modeling (SEM). We found support for a very strong positive relationship between organizational learning culture and innovative culture, as well as for the indirect relation between organizational learning culture and innovations via innovative culture.

An employee's inability to balance work and non-work related responsibilities has resulted in an increase in stress related illnesses. Historically, research into the relationship between work and non-work has primarily focused on work/family conflict, predominately investigating the impact of this conflict on parents, usually mothers. To date research has not sufficiently examined the management practices that enable all ‘individuals’ to achieve a ‘balance’ between work and life. This study explores the relationship between contemporary life friendly, HR management policies and work/life balance for individuals as well as the effect of managerial support to the policies. Self-report questionnaire data from 1241 men and women is analysed and discussed to enable organizations to consider the use of life friendly policies and thus create a convergence between the well-being of employees and the effectiveness of the organization.