There are considerable differences in perception of one's behaviour as externally controlled or as the result of personal choice (ie external or internal locus of control). This study assesses the influence of the external/internal locus of control on subordinates' perceptions of their managers' technical and people skills. Internal subordinates were found to criticise external managers for their technical skills, while external subordinates criticised their internal managers' people skills. The implications of these outcomes for the assessment of work performance are also discussed.

The present study examined women and men's ethical ideologies, as measured by a shorter version of Forsyth's (1980) Ethics Position Questionnaire and individual beliefs about ethical behaviour in organisations using Froelich and Kottke's (1991) instrument. Froelich and Kottke's questions suggest actions that are inconsistent with societal moral values. The sample (N=662) consisted of tertiary students in two Western Australian universities. The data revealed that women are less likely to undertake ethically questionable activities to support and / or protect the organisation. Women are also found to have a more idealistic orientation than men, which partially explains the previous findings. In this study, women are less likely to emphasise organisational interests over societal ethical values.

Although most managers and researchers believe planning is beneficial for organizations, many research studies have failed to prove these benefits are significant. Methodological problems have certainly detracted from researchers' abilities to show a planning-performance linkage.

The article deals with definitional issues about planning and five planning modes. Contingency propositions are developed to link the planning modes with several strategic and contextual situations. For example, it is argued that, while (1) prospector-type strategies are best implemented with externally oriented planning systems like longer-range planning or strategic planning, (2) defender-type strategies are better with internal orientations, like comprehensive planning or implementation-oriented planning. In addition to strategy, other contingency variables examined are user sector, purchase frequency and the stage of product life cycle in which the planning is undertaken.

Planning has adherents as well as detractors among managers and academics. Both sides of the debate can be seen in Mintzberg's (1994a & 1994b) recent publications on the “rise and fall” and “fall and rise” of strategic planning. Many have pointed to planning's benefits to organisations (eg Ansoff, 1977; Bryson, 1988; Langley, 1988). Yet research studies have failed to prove that these benefits are significant (eg Fredrickson & Mitchell, 1984; Fulmer & Rue, 1974; Grinyer & Norburn, 1975; Powell, 1992; Robinson & Pearce, 1983; Pearce, Freeman, & Robinson, 1987). Pearce, et al. (1987) noted a lack of attention to contextual influences; inconsistencies in operationalisation of planning; measurement validity problems; ignoring implementation factors, time frames, and size effects as the methodological problems in this area of research that may have affected researchers' chances of finding the expected link. Rhyne (1986: 423) also argued that some ambiguous findings were attributable to “the manner in which planning was actually carried out, rather than to planning itself”.

Another possible weakness in the “planning” research is that it has not discriminated between modes or approaches to planning. The assumption seems to have been that “more planning is better,” or that longer-term, strategic planning should work in all or most contexts (Bryson, 1988; Eadie, 1983; James, 1984). The present article questions this view and suggests that less sophisticated planning may be better suited to some contexts and more elaborate approaches to others. Robinson and Pearce (1983) support such an approach, suggesting that less formalised planning may be preferable in certain situations.

The article builds on Hofer's (1975) “contingency theory of business strategy,” as well as on Hambrick and Lei's (1985) “prioritization of contingency variables.” From a theoretical standpoint, a contingency approach is particularly well suited to strategy-related research (Galbraith & Kazanjian, 1986; Hofer, 1975) and this approach could hold the solution to an understanding of the elusive planning-performance link. Although past planning research has failed to provide conclusive evidence that a given planning system helps performance in all situations, certain planning systems may work well in some contexts but not in others.

This article begins with a brief discussion of planning and some definitions of different planning modes. A number of contingency propositions are then developed to link these planning modes with variables that are of interest to contemporary management researchers and practitioners.

The paper reports on a study into the usefulness of autopoiesis as a metaphor for reflective thinking about organisations contemplating change. Autopoietic systems display qualities of evolutionary invariance, self organisation to perpetuate the system's status quo, self referential activities and attempts to organise aspects of the environment to suit the system's needs. Systemic characteristics include a desire to return to equilibrium and to be resistant to evolutionary change. Autopoiesis can be used as a metaphor for gaining insights and seeing with fresh eyes some of the perhaps hidden, institutionalised concepts that inform contemporary management strategies. The need for a metaphorical image emerges from the difficulty in reflecting on organisational activities while using historically derived language and symbols. The autopoiesis metaphor was integrated into an exploratory research project with human resource managers as respondents. Tentative findings were that this is a useful metaphor for use in organisational diagnosis. Given this, a more comprehensive study would seem to be worthwhile.

By drawing on social exchange theory, we developed a theoretical model to explore the effect of political skill on unethical pro-supervisor behavior (UPSB) via leader–member exchange (LMX) and the way in which immediate supervisor empowering leadership moderates this mediated relationship. A three-wave study (n = 442) provided evidence suggesting that political skill is positively related to UPSB and that LMX partially mediates this relationship. Immediate supervisor empowering leadership moderates the effect of political skill on LMX, and political skill is positively and indirectly related to UPSB via LMX when the level of immediate supervisor empowering leadership is high. Although political skill is beneficial to both employees and organizations in many respects, our study provides empirical evidence that can improve our understanding of how political skills trigger UPSB. The practical and theoretical implications of our findings are discussed.

The spread and application of enterprise information systems (EISs) has provided scholars and managers with a new perspective to enhance the work–family enrichment. Based on the work–family enrichment theory, this research aims to examine the ability of female employees to enhance their work–family enrichment by applying the resources accumulated through the use of EISs by combining the technology acceptance model with the DeLone & McLean Information Systems Success Model. The findings based on a survey of 823 full-time female employees in China indicated that the information systems quality factors (including information quality, system quality, and service quality) were positively associated with female employees’ work–family enrichment. In addition, the chained mediating effect of perceived ease of use and perceived usefulness was examined. The results can help female employees to perform positively in both work and family spheres and provide positive support for the promotion of the social fertility policies.

To date, empirical research exploring the complex mechanisms of when and how information seeking from supervisor affects newcomers' task-related outcomes remains in its infancy. With a sample of 394 newcomers and their supervisors, drawing on the conservation of resources theory and professional image construction theory, we proposed and confirmed two paradoxical paths regarding perceptions of professional image construction – concern about impairing competence-image and confidence in improving commitment-image – that connect newcomers' information seeking from supervisor with their emotional exhaustion during socialization and ultimately can elevate and degrade their task-related outcomes, respectively. In addition, we found that supervisors' favorable feedback weakened the relationship between information seeking from supervisor and competence-image impairment concern, whereas it strengthened the linkage between information seeking and commitment-image improvement confidence. This study thus provides a more comprehensive picture for scholars and practitioners.

Organizations involved in safety-critical operations often deal with operational tensions, especially when involved in safety-critical incidents that is likely to violate safety. In this paper, we set out to understand how the disclosures of safety-critical incidents take place in the face of reputational tension. Based on the case of the Nigerian National Petroleum Corporation (NNPC), we draw on image repair theory and information manipulation theory and adopt discourse analysis as a method of analyzing safety-critical incident press releases and reports from the NNPC. We found NNPC deploying image repair as part of incident disclosures to deflect attention, evade blame and avoid issuing apologies. This is supported by the violation of the conversational maxims. The paper provides a theoretical model for discursively assessing the practices of incident information disclosure by an organization in the face of reputational tension, and further assesses the risk communication implications of such practices.

This study examines the role of entrepreneurs’ multi-country resources and mobility in achieving transnational entrepreneurship survivability. Outlined by the Forms of Capital model through the context of transnational entrepreneurship, this research provides a layer of understanding on the individual-opportunity-venture nexus in entrepreneurship through to exploring the way individual resources contribute towards venture survivability in a dynamic environment. The findings indicate that there are four core configurations associated with long-term entrepreneurial survivability, with geographical mobility is present as the necessary condition in achieving the outcome of interest. Theory-wise, this study speaks to the discourse of individual-opportunity-venture nexus through the configurations revealed from the findings. Practice-wise, the configurations will be useful for transnational entrepreneurs and policymakers interested in developing policies to encourage transnational venture sustainability.

Current recruitment and retention issues within the armed forces draw links with breach of the psychological contract – the dynamics of the employee–employer relationship. Compared with civilian contexts, a military position is unique, however, there is a dearth of conceptual investigation regarding the lived experiences of military personnel, particularly with respect to how such contracts form. This paper combined a phenomenological approach with the critical decision method to investigate the lived experiences informing contract formation and contract trajectory of ex-military personnel. Lived experiences pointed to the formulation of ‘fuzzy’ contracts, impressions from defence force recruitment, specific tipping points around organisational commitment, and large differences between the fidelity of the idealised and actualised self/job. Seven superordinate themes are elicited that trace the formation and trajectory of the contract. A schematised account of findings is developed to provide avenues to investigate how beliefs form in a military contract context and their outcomes.

Although practitioners and scientists agree that user adoption of new technologies is a key success factor in digital transformations, little is known about how specific management factors are related to user behavior. In particular, the temporal nature of digital transformation projects is largely neglected. Therefore, we propose a systematic, theory-based framework for the management of digital adoption (MDA) and derive specific process-oriented hypotheses for content-, process-, and context-related management factors, their relationships to user adoption, and underlying psychological processes (e.g., performance expectancy or social influence). We applied the MDA framework in the context of a large digital transformation project in a logistics company in a two-wave research design. We tested the process-oriented hypotheses based on latent change score analysis among 1,095 users. The results support the assumption that changes in management factors, largely mediated by changes in the psychological processes, lead to changes in user behavior.

Research has demonstrated that trusting belief in one's ability is critical to coproducer selection; however, the importance of trusting belief in dedication has been ignored. This study aims to explore how reputation (i.e., word-of-mouth, certification, and recommendation) affects trusting belief in a potential coproducer's ability and dedication and examines its mediating effects in coproducing with a potential partner.

Empirical results show significant mediating effects of trusting belief in a potential coproducer's ability from certification, word-of-mouth, and recommendation, which in turn motivate coproduction, whereas certification leads to the motivation for coproduction through trusting belief in a potential coproducer's dedication. The findings refer to a unitary acceptance of ability but a divergent recognition of dedication. The focal party may regard certification as factual without personal distortion, while the recommendation is an evaluation worth considering. In considering dedication, the focal party may be unable to assess the extent of distortion from second-hand information (e.g., word-of-mouth).

Yealands Wine Group Holdings Limited has an exciting future and Peter Yealands (founder) and Jason Judkins (CEO) were celebrating. They felt that Yealands was in a strong position going forward and the new partnership with Marlborough Lines offered exciting future possibilities. However, they knew that the company faced many strategic issues that needed to be addressed. They also wanted to ensure that they were able to achieve their growth plans by 2020: lifting sales from 1 to 2 million cases a year, wine processing capacity from 20,000 tonnes to 30,000 tonnes and turnover from $100 million to $150 million. To meet their intended projections, what direction should they grow in? And how?

Organisational psychology literature is abounded with empirical evidence of the mitigating effect that social support seeking (SSS) behaviour has on stress. However, it is unclear if this phenomenon is present in a collectivist context where workers might be hesitant to seek social support when under stress. A total of 123 employees from China completed a longitudinal survey over 4 weeks assessing their appraisals of an ongoing work stressor, coping strategies, and stress level. Path-analysis, hierarchical regression and means comparison determined the degree of fit of two theoretical perspectives (stress-buffer and main effects) to Chinese employee's SSS behaviour, and its frequency of use against other coping strategies. Results showed that SSS was not elicited by primary and secondary appraisals, but instead may be better explained by employees' collectivistic aspirations. Implications of the results were addressed in relation to stress management strategies and human resource support initiatives. Future research directions were also discussed.

The majority of supervisor organizational embodiment (SOE) research has focused on its role as an important boundary condition in the context of leadership and management studies. In a multi-source field study, we seek to extend this research stream by examining an antecedent and outcome of SOE. Specifically, we leverage social cognitive theory to develop and test a trickle-down model of organizational embodiment across three organizational levels (i.e., upper-level managers, middle-level supervisors, and lower-level employees). Subsequently, we propose and demonstrate that manager organizational embodiment (MOE) trickles down and positively impacts SOE. In turn, SOE trickles down and positively impacts employee organizational embodiment. Furthermore, supervisor neuroticism strengthens the relationship between MOE and SOE when supervisor neuroticism is relatively high compared to relatively low. The findings provide evidence for a trickle-down model of organizational embodiment. Theoretical contributions, practical implications, and future research are discussed.