This article explores the shift in mental health recovery from mere symptom management to a holistic approach via the CHIME framework. It delves into the author’s experience, beginning with the loss of his father, a war veteran with mental health struggles, at 16, thrusting him into the role of primary caregiver for his mother, who also battled mental health issues and eventually took her own life. These events spotlight the shortcomings of traditional mental health care and the urgent need for empathetic, multifaceted services. Advocating for co-creation in mental health services, the article outlines a transition towards a system that integrates recovery principles through stages from co-ideation to co-evaluation, emphasising holistic, person-centred care. It calls for a reimagined mental healthcare system that respects individual journeys and is rooted in co-creation, signalling a critical move towards systemic change.

Microplastics are ubiquitous in our environment but their presence in air is less well understood. Homes are likely a key source of airborne microplastics and microfibres to the environment owing to the frequent use and storage of plastics and textiles within them. Studying their presence, concentration and distribution in these environments is difficult without the participation of citizens due to accessibility challenges. Few studies have examined the intricacies of the prevalence of indoor microplastics and microfibres or the link between indoor exposure and behavioural and regulatory approaches that could reduce their concentrations. The application of a quintuple innovation helix framework, within which a co-creative citizen science research methodology is applied, provides an opportunity for citizens to shape the scientific method, ensuring that methods are accessible and appropriate for widespread use and designed by the citizen, for the citizen. Exploring behaviours and motivations in plastic and textile use by citizens with industry may reduce the generation of these particles. Future studies should consider the importance of citizen inclusion when designing research strategies for measuring and reducing microplastic concentrations in homes, enabling a nuanced understanding of their generation and distribution and facilitating the development of appropriate behavioural, industrial and regulatory messaging and mitigative measures.

Recent years have seen the rise of citizens as contributors to hardware product creation. This trend has increased attention to open source hardware (OSH): a phenomenon that extends the intellectual property management and development practices in open source software (OSS) into the design of physical objects. OSH projects are different from OSS projects due to product type, and distinct from traditional closed source new product development (NPD) ones due to their openness. These differences challenge the degree of applicability of existing project success definitions in the OSH context. To investigate project success in OSH, we conducted a qualitative survey with practitioners. We report characteristics of successful OSH projects through three identified themes: (a) value creation – the big-picture impact, (b) quality of output – the quality of the hardware and accompanying documentation and (c) project process – activities that contribute to success. We contextualise by comparing OSH with selected literature on the success of OSS and NPD project management. While our study confirms a similarity between OSS and OSH in defining project success, it also highlights themes that are uniquely important to the latter. These findings are helpful for OSH development practice and could provide lessons for OSS development and closed source NPD.

The capture and analysis of diverse data is widely recognized as being vital to the design of new products and services across the digital economy. We focus on its use to inspire the co-design of visitor experiences in museums as a distinctive case that reveals opportunities and challenges for the use of personal data. We present a portfolio of data-inspired visiting experiences that emerged from a 3-year Research Through Design process. These include the overlay of virtual models on physical exhibits, a smartphone app for creating personalized tours as gifts, visualizations of emotional responses to exhibits, and the data-driven use of ideation cards. We reflect across our portfolio to articulate the diverse ways in which data can inspire design through the use of ambiguity, visualization, and inter-personalization; how data inspire co-design through the process of co-ideation, co-creation, and co-interpretation; and how its use must negotiate the challenges of privacy, ownership, and transparency. By adopting a human perspective on data, we are able to chart out the complex and rich information that can inform design activities and contribute to datasets that can drive creativity support systems.

Coventry University has made a strategic commitment to address the dimension of ‘race’ in its learning and teaching. Central to this is the establishment of a cross-institution curriculum change initiative called ‘Curriculum 2025’. The case study shared here details how we are approaching this task and some early reflections. Two things are explained: first, the provision of resources for staff who want to learn more about possible actions to take; second, our approach to working alongside course teams on new materials, often designed as reusable learning objects. An example of such a learning object is discussed which uses Wikipedia to enable students from diverse backgrounds to examine critically academic texts, books and other resources to understand how their learning may be skewed in favour of Western-originated thought and to identify alternative perspectives. The student activity also provides a co-creation opportunity, in that students are discovering the curriculum for themselves.

Driven by the ageing process taking place in the Basque Autonomous Region (BAR), the ‘Age-Friendly Cities and Communities’ (AFCC) initiative has become a major political reference for the development of ageing policies in the territory. This article addresses this subject by means of a qualitative study that analyses how the three main capital cities in the region are implementing age-friendly strategies, with a focus on co-creation and co-production processes. The article examines the challenges they are currently facing in the development of the aforementioned participatory processes. Our research suggests that political involvement, even if necessary, is meaningless if the strategy is not embedded in the work of influential stakeholders. Moreover, the success of communities in becoming more age friendly will, to a large extent, depend on whether older people, including those facing social exclusion, become involved as key actors in future research and policies around age-friendly developments.

Welfare conditionality, and the underlying understanding of unemployment because of lack of motivation, has been widely criticized. This article analyses if and how more co-created services can be a pathway to address some of these challenges. As Denmark currently is moving towards a softening of welfare conditionality for the vulnerable unemployed, and local authorities try to develop models ‘in between’ welfare conditionality and genuine user involvement, this constitute a good case for analysing this question. The analysis build on comprehensive ethnographic data from a four-year research- and innovation project in six Danish municipalities. The employment services in the project have tried to design new strategies involving clients in the development and implementation of services. Among other things, this includes developing integrated services, qualifying the meeting and the talk between front-line workers and clients, engaging the employer side and NGO’s outside the public services and promoting other measures to ensure real involvement of the citizens in the processes. The analysis lists some of the potentials and pitfalls in these innovative processes and reflects upon the feasibility of such new type of co-created services.

The ‘making’ of fashion cannot merely refer to garment production and manufacturing. It is the prerequisite for a nation to actively participate on the global stage. To establish a ‘recognisable’ fashion image, a country must go far beyond the competition of a specialised garment and textile industry. Being recognised as the ‘author countries’ for fashion creation is part of a process in which the (re)negotiation of national hierarchies and roles are constantly at play. For a country or a city, expressing an instantly recognisable aesthetic has become an important corollary of the communication of political and economic strength. More than in the past centuries, fashion has been tasked with not only reflecting and representing social or individual needs, but also constructing ex novo territories in which old stereotypes and imaginary are creatively set free. This is because, unlike most production and commercial activities, fashion expresses an elaborate culture whose composition of symbols, ideologies and lifestyles (Crane 2004) can be drawn on. On the other hand, the accelerated production relocation in past decades has irrevocably changed the geography of fashion, as well as the rhetoric of the origin of national creativity. In particular, it leads one to wonder what happens when two or more players are engaged in the making of fashion. Specifically, what happens when Italy and China collaborate in transglobal fashion-making? How does one account for the national creativity that has sprung from the Sino-Italian co-creation? Drawing on accounts of Italian fashion and Chinese fashion, this article discusses the intricacy of Sino-Italian collaboration and the implications of such a fashion co-creation; it then reflects on transglobal fashion-making and proposes a framework for its examination.

The ability to successfully conduct radical innovations is mandatory for mature industrial companies that want to remain competitive in the global market. This ability relies on several ingredients, namely: (1) the structuring of the innovation process; (2) managerial principles; (3) methodological tools; (4) the presence of a culture of innovation. This paper reports about the impact of applying the User eXperience-Fuzzy Front End (UX-FFE) model, which brings together the systemic innovation process with the social, economical, and methodological aspects on the outcomes of the innovation process. Firstly, it appears that the operational performance of the upstream innovation process relies on the quality of the social context, intrinsic to the group of co-creators, corresponding to the reported perceived experience. Secondly, the UX-FFE model application, therefore, allows optimizing the upstream innovation process performance. Indeed, we argue that the evaluation of the co-creators perceived experience brings new opportunities to optimize the operational performance of the upstream innovation process. The first part of this paper presents deeper a theoretical model, named UX-FFE, which combines a UX approach with an upstream innovation process (FFE). The main interest of this UX-FFE model is that it allows evaluating the social aspect of the upstream innovation process, which may be detrimental to the success of radical innovation projects in mature companies. The second part presents the results of previous experiments that validated the model. The results allow the design of an instrument dedicated to the evaluation of the user experience of co-creators in the ideation stage. Finally, the third part reports about the experimentation of the UX-FFE in a mature company. Results present the impact of the co-creators' experience on the performance of radical innovation projects.