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Actual use of a front-of-pack nutrition logo in the supermarket: consumers’ motives in food choice

Published online by Cambridge University Press:  01 April 2010

Ellis L Vyth*
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
Ingrid HM Steenhuis
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
Jessica A Vlot
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
Anouk Wulp
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
Meefa G Hogenes
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
Danielle H Looije
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands
Johannes Brug
Affiliation:
Department of Epidemiology and Biostatistics, EMGO Institute for Health and Care Research, VU University Medical Center, Amsterdam, The Netherlands
Jacob C Seidell
Affiliation:
Department of Health Sciences and the EMGO Institute for Health and Care Research, VU University Amsterdam, De Boelelaan 1085, 1081 HV Amsterdam, The Netherlands Department of Epidemiology and Biostatistics, EMGO Institute for Health and Care Research, VU University Medical Center, Amsterdam, The Netherlands
*
*Corresponding author: Email [email protected]
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Abstract

Objective

A front-of-pack nutrition logo on products with relatively favourable product compositions might help consumers to make more healthful choices. Studies investigating actual nutrition label use in point-of-purchase settings are scarce. The present study investigates the use of the ‘Choices’ nutrition logo in Dutch supermarkets.

Design

Adults were asked to complete a validated questionnaire about motivation for food choice and their purchased products were scored for the Choices logo after they had done their shopping.

Setting

Nine supermarkets in The Netherlands.

Subjects

A total of 404 respondents participated.

Results

Of the respondents, 62 % reported familiarity with the logo. The motivations for food choice that were positively associated with actually purchasing products with the logo were attention to ‘weight control’ and ‘product information’. The food choice motive ‘hedonism’ was negatively associated with purchasing products with the logo.

Conclusions

This is the first study to investigate actual use of the Choices logo. In order to stimulate consumers to purchase more products with a favourable product composition, extra attention should be paid to hedonistic aspects such as the tastefulness and the image of healthy products.

Type
Research paper
Copyright
Copyright © The Authors 2010

The high levels of trans fatty acids, SFA, salt and sugars in the European diet are associated with a higher risk of diet-related chronic diseases(1). In order to encourage consumers to adopt more healthful eating habits, insight into which motives influence consumer food choices is necessary(Reference Steptoe, Pollard and Wardle2). Different motives have been identified such as taste, mood, convenience, price, weight control, habitual behaviour and pleasure(Reference Steptoe, Pollard and Wardle2Reference Scholderer, Brunso and Bredahl5). Health motives may also influence food choices(Reference Glanz, Kristal and Sorensen6, Reference Roininen, Lahteenmaki and Tuorila7).

However, interpreting the overload of nutritional information currently available appears to be a difficulty for consumers trying to make healthy food choices(8, Reference Grunert and Wills9). A front-of-pack nutrition logo on products with a favourable product composition as compared with similar products within the same product category could help consumers to make healthy choices, thereby possibly reducing the prevalence of diet-related chronic disease(Reference Grunert and Wills9Reference Young and Swinburn12).

Many countries have developed their own front-of-pack nutrition logos, which vary in design and complexity. One of the front-of-pack nutrition logos currently available in The Netherlands is the ‘Choices’ logo (‘Ik Kies Bewust’ logo, see Fig. 1). This logo has been introduced by a collaboration of various partners, and can be found on a variety of brands in many supermarket chains, worksite cafeterias and other food service locations across The Netherlands. The logo is assigned to products that contain lower levels of sodium, added sugar, SFA, trans fatty acids and energy and increased levels of fibre as compared with similar products within the same product category. Table 1 shows the number of available products carrying the Choices logo per product category. The items are mutually exclusive. The logo is supported by a foundation of food manufacturers, retail and food service organizations and nutrition scientists, and is conditionally endorsed by the Dutch Government. The criteria of the Choices logo have been developed by an independent scientific committee of nutrition and food scientists. A detailed background to the Choices logo has been described elsewhere(Reference Vyth, Steenhuis and Mallant13, Reference Dötsch-Klerk and Jansen14). Earlier research showed that consumers were largely familiar with the Choices logo one year after its introduction. Women perceived the logo to be more credible and attractive than did men. Furthermore, consumers more interested in health were more likely to report that they used the logo when shopping for food(Reference Vyth, Steenhuis and Mallant13).

Fig. 1 The Ik Kies Bewust (‘Choices’) nutrition logo

Table 1 Number of available products carrying the Choices logo per product category

However, until now, the actual use of the Choices logo has not been investigated in real-life settings such as supermarkets. Only a few studies have investigated the use of a nutrition logo in the supermarket itself(Reference Grunert and Wills15Reference Reid and Slovinec D’Angelo17). In general, there is a large need for studies in which the use of nutrition labels is investigated in point-of-purchase settings(8, Reference Grunert and Wills9, Reference Vyth, Steenhuis and Mallant13, Reference Aase18Reference Signal, Lanumata and Robinson20).

The aim of the present study was to provide insights into the use of the Choices logo in the supermarket. Reported logo use was explored by a questionnaire and actual logo use was investigated by verifying actual product purchases after participants had done their shopping. Also, the motives for choice of food of consumers, both health and other food choice motives, were explored. It was investigated whether or not a relationship exists between:

  1. 1. demographic variables of consumers and familiarity with, and actual use of, the Choices logo;

  2. 2. reported logo use and actual logo use;

  3. 3. motives for food choice and logo use.

Methods

Design and participants

A total of 1089 consumers were asked to participate in the supermarket setting, after they had done their shopping, of which 404 participants were willing to cooperate (response rate 37 %). Inclusion criteria were age ≥18 years and having a shopping basket or cart with products after finishing shopping. The main reason for refusing to participate was lack of time. Participants were recruited in nine supermarkets of various sizes all belonging to the C1000 supermarket chain, one of the largest supermarket chains in The Netherlands. The supermarkets were located in different socio-economic areas spread over six different cities in the western part of The Netherlands. Data collection took place from Monday until Saturday, including evening hours, across a 3-week time period. While participants were completing a questionnaire, four trained research assistants counted the products the participants had just bought and whether the products were carrying the Choices logo or not. All participants gave informed consent.

Questionnaire

The questionnaire started with questions about age, gender, body weight and height, level of education and frequency of shopping in a supermarket. Next, the questionnaire included the Dutch version of the Food Choice Questionnaire (FCQ), a generally used instrument for measuring motives related to food choice, developed by Steptoe et al.(Reference Steptoe, Pollard and Wardle2). The FCQ has been validated and has been found to be reliable, consistent and stable over time(Reference Steptoe, Pollard and Wardle2, Reference Crossley and Khan21Reference Pollard, Steptoe and Wardle23). The FCQ measures nine motivations identified as being related to food choices, namely: ‘health’, ‘mood’, ‘convenience’, ‘sensory appeal’, ‘natural content’, ‘price’, ‘weight control’, ‘familiarity’ and ‘ethical concern’. The FCQ begins with the sentence ‘It is important to me that the food I eat on a typical day…’ and is then followed by a total of thirty-six statements covering the nine food choice motives measured by the FCQ, all measured using a 4-point Likert scale. For example, for an item concerning the weight control motive: ‘It is important to me that the food I eat on a typical day helps me to control my weight’ (response categories ranging from 1 = ‘not at all important’ to 4 = ‘very important’). As ethical concern related to environmental and political issues was not considered to provide useful information related to the Choices logo, this motive was omitted. Three additional motives of potential interest regarding the Choices logo were included in the questionnaire. Two were derived from the food-related lifestyle instrument (FRL), a questionnaire extensively tested and shown to be stable across cultures and over time(Reference Brunsø and Grunert3, Reference Scholderer, Brunso and Bredahl5): ‘importance of product information’ and ‘use of a shopping list’. Further, the food choice motive ‘importance of pleasure’ (hedonism) was added(Reference Roininen, Lahteenmaki and Tuorila7). Each of the last three motives was measured by three statements on a 7-point Likert scale. For example, ‘I compare labels to select the most nutritious food’ (response categories ranging from 1 = ‘totally disagree’ to 7 = ‘totally agree’). The last part of the questionnaire included three questions about the Choices logo, concerning familiarity with the logo (‘Do you know the Choices logo?’; response categories ‘yes’ or ‘no’) and use of the Choices logo (‘Did you buy products with the Choices logo today intentionally?’; response categories ‘yes’ or ‘no’ and ‘How often do you purchase products with the Choices logo intentionally?’; response categories ranging from 1 = ‘never’ to 5 = ‘always’).

Product observations

Product selections were verified by the trained research assistants after the participants had done their shopping. All products the participants had just bought in the supermarket were scored. The products were classified into the product categories for which the Choices criteria have been defined: fruits and vegetables, sources of carbohydrates, sources of proteins (meat, fish, eggs and meat substitutes), dairy products, oils and fats, ready-to-eat dishes, soups, sauces, snacks, beverages, and remaining products. The research assistants classified each product in the right product category and noted whether it was carrying the Choices logo or not.

Calculations

From self-reported body weight and height, BMI was calculated (kg/m2) and divided into three categories: BMI < 25 kg/m2 (healthy weight), BMI = 25–30 kg/m2 (overweight) and BMI ≥ 30 kg/m2 (obese). Educational level was divided into three categories: a low educational level (primary school or basic vocational education), a medium educational level (secondary vocational education or high-school degree) or a high educational level (higher vocational education or university degree), corresponding to the commonly used classification in The Netherlands(Reference Verweij24). Self-reported frequency of buying products with the Choices logo was also divided into three categories: ‘never or seldom’, ‘sometimes’ and ‘often or always’.

A mean score (range: 1–4) was calculated for each motive included in the FCQ(Reference Steptoe, Pollard and Wardle2, Reference Pollard, Greenwood and Kirk22), and for importance of product information, shopping list and importance of pleasure (range: 1–7)(Reference Scholderer, Brunso and Bredahl5). The numbers of observed products purchased with the logo were added up, both for the whole study population and per person. The variables are expressed as absolute numbers (number of actual purchased products with logo) and as a proportion (percentage of actual purchased products with logo out of the total number of purchased products). Additionally, the same variables were calculated excluding fresh fruits and vegetables, because although all fruits and vegetables comply with the criteria for having the logo, many fresh fruits and vegetables are not labelled as such.

Statistical analyses

Demographics, familiarity and actual logo use

Descriptive analysis was used to report the demographic variables of the participants. The χ 2 test, t test and ANOVA (using Bonferroni adjustment for multiple comparisons) were used to test for differences in familiarity with the logo and actual logo use according to gender, BMI and educational level.

Reported logo use v. actual logo use

The t test was used to explore differences in actual logo use between respondents who did and who did not report purchasing products with the Choices logo intentionally.

Food choice motives and logo use

The reliability of the food choice motives was tested using Cronbach’s α. ANOVA was used to examine significant differences in food choice motives according to reported use of the Choices logo. Bonferroni adjustment for multiple comparisons was applied. A backward selection procedure was furthermore used to obtain the best linear regression model, using reported logo use and proportion of products with the logo as the dependent variables. The independent variables tested were age, gender, BMI, educational level and the food choice motives. Store was also included as an independent variable to adjust for the possible clustering effect of store.

Statistical analyses were performed using the SPSS statistical software package version 15·0 (2006; SPSS Inc., Chicago, IL, USA), adopting a significance level of 0·05. For the linear regression model an exclusion P value of 0·10 was used.

We performed all analyses using both the proportion variable including and excluding fresh fruit and vegetables to be able to check for any bias. As we found no differences in all results between the two variables, we only discuss both proportion variables in the first paragraph of the Results section. In the rest of the paper we report the proportion variable including fresh fruit and vegetables.

Results

Demographics, familiarity and actual logo use

The research population consisted of 404 consumers, 79·2 % women; mean age 50·0 (sd 14·2) years (range: 18–84 years). Table 2 shows familiarity with the Choices logo and the proportion of purchased products with a logo out of the total number of purchased products (both including and excluding fresh fruit and vegetables) for subgroups based on gender, BMI and educational level. Sixty-two per cent of the total population reported familiarity with the logo. Women were more familiar with the logo than men (P < 0·01). Familiarity was significantly different between the different levels of education (P < 0·01). Furthermore, participants with a high and a low educational level purchased relatively fewer products with the logo than did participants with a medium educational level, both including and excluding fresh fruit and vegetables (all P < 0·01). No other significant differences were found.

Table 2 Familiarity with the Choices logo and actual purchasing behaviour of the study population: participants aged ⩾18 years recruited in nine supermarkets of the C1000 supermarket chain, from different socio-economic areas spread over six different cities in the western part of The Netherlands

Significance: *P < 0·05, **P < 0·01.

Product observations

Figure 2 provides insight into the product observations made for every product category. A total of 7281 products were scored. Most products carrying the logo (expressed as a percentage of the total number of products scored within a product category) were found to be in the category of dairy products (42·2 %), followed by oils and fats (41·8 %), vegetables and fruits (33·4 %), and soups (30·3 %).

Fig. 2 Total number (amount) of purchased products with () and without () the Choices logo per product category

Reported logo use v. actual logo use

Table 3 shows that participants who reported to intentionally purchase products with the logo, also actually purchased more products with the logo than participants who reported not purchasing products with the logo intentionally (both absolute and as a proportion of total products bought; P < 0·01).

Table 3 Reported and actual logo use of all participants who were familiar with the Choices logo (n 246)

Significance: **P < 0·01.

Food choice motives and reported logo use

Table 4 shows the mean scores of the total population (n 404) for each of the food choice motives, and the food choice motives separately calculated for different levels of reported logo use (of those familiar with the logo, n 247). Further, the Cronbach’s α values of the food choice motives are listed. The more often participants reported purchasing products with the logo, the higher they scored on the food choice motives product information, health and weight control (all P < 0·01). Also, participants who reported ‘often or always’ purchasing products with the Choices logo had a higher mean score on mood (important that food makes them feel good), natural content and familiarity with food than participants who reported ‘never or seldom’ purchasing products with the logo (all P < 0·01).

Table 4 Food choice motives of the complete study population (n 404), food choice motives related to reported logo use (significant relationships only) of those being familiar with the Choices logo (n 247), and Cronbach’s α values

Significance: **P < 0·01.

It can be concluded from the regression analyses that the food choice motives positively associated with reported logo use were weight control (β = 0·26, 95 % CI 0·09, 0·43, P = 0·002), familiarity (β = 0·25, 95 % CI 0·08, 0·42, P = 0·004) and product information (β = 0·31, 95 % CI 0·23, 0·38, P = 0·000). Shopping list was negatively associated with reported logo use (β = −0·08, 95 % CI −0·13, −0·02, P = 0·007).

Food choice motives and actual logo use

Food choice motives positively associated with actual purchasing of products with the logo were weight control (β = 3·05, 95 % CI 0·56, 5·54, P = 0·017) and product information (β = 1·80, 95 % CI 0·68, 2·92, P = 0·002). The food choice motive hedonism was negatively associated with purchasing products with the logo (β = −2·53, 95 % CI −4·55, −0·51, P = 0·01).

Discussion

Studies investigating the role of nutrition logos in guiding buying decisions in point-of-purchase settings such as supermarkets are scarce(8, Reference Grunert and Wills9, Reference Vyth, Steenhuis and Mallant13, Reference Rayner, Boaz and Higginson16, Reference Aase18Reference Signal, Lanumata and Robinson20). This is the first study to investigate in the supermarket the actual use of the Dutch Choices logo, a front-of-pack nutrition logo on products with a favourable product composition.

Familiarity and logo use

Familiarity with the Choices logo in the present study was lower than reported in our earlier research, in which 88·4 % of the population was familiar with the logo(Reference Vyth, Steenhuis and Mallant13). This can be explained by the fact that, in contrast to our previous study, we did not use an image of the logo in the questionnaire. Nevertheless, 62 % of the study population reported being familiar with the logo, more so among women and more highly educated participants. This is in line with results from earlier studies investigating nutrition logos(Reference Grunert and Wills9, 25Reference Ree, Riediger and Moghadasian29).

Product observations

The product observations from the present study showed that most products bearing the logo were found to be in the category of dairy products followed by oils and fats, vegetables and fruits, and soups. These findings are not surprising, as large food manufacturers producing products for these product categories are joining the Choices Foundation, resulting in a large availability of the logo in these product categories. As the Choices logo aims to stimulate a large availability of healthy products in all product categories, food manufacturers producing products for other categories should be stimulated to produce healthier products as well. Snacks, sauces and beverages largely contribute to the intake of energy, salt, added sugar and SFA in The Netherlands(30, Reference Wendel-Vos, Nooyens and Schuit31) and could therefore be important categories for product innovation.

Reported logo use v. actual logo use

Participants who reported having intentionally purchased products with the logo, had indeed purchased more products with the logo than participants reporting not having done so. However, we observed that 17 % of the food purchases of participants who reported not to purchase products with the logo, representing 71 % of the participants, did carry the logo. This finding suggests that consumers often purchase products with the logo unintentionally, which is supported by earlier research using self-reported data(Reference Vyth, Steenhuis and Mallant13). Although the Choices logo aims to intentionally facilitate consumers in making healthy choices, the increased availability of healthier products might help to improve the dietary pattern of both intentional and unintentional shoppers.

Food choice motives and logo use

We found that those participants who reported paying considerable attention to their weight and also those who reported looking at nutrition information on food packages both stated that they purchase and do actually purchase more products with the Choices logo. To our knowledge, there is only one study that has investigated the predictors of actual use of a nutrition logo by collecting grocery store receipts(Reference Reid and Slovinec D’Angelo17). Those authors found that participants who reported limiting their fat intake purchased more products with a nutrition logo. These findings suggest that health-conscious and weight-conscious people purchase more products with a nutrition logo, in agreement with studies using self-reported data(Reference Grunert and Wills9, Reference Vyth, Steenhuis and Mallant13, Reference Mhurchu and Gorton19, Reference Signal, Lanumata and Robinson20). However, based on our observational data, we are not able to conclude whether health-conscious and weight-conscious participants purchase logo products due to the logo, or due to another reason. Future research should make use of innovative research techniques such as eye tracking to study whether consumers purchase logo products due to the logo. The eye-tracking method measures eye movements to investigate which product characteristics are noticed when standing before the shelves in the supermarket. A disadvantage of this method is that participants have to wear an eye-tracking apparatus when walking through the supermarket, possibly biasing the results. Also, eye movements could be unconscious, hampering the interpretation of the data. Other research types such as qualitative research by means of interviews could further provide deeper insights into why consumers purchase logo products.

Although we cannot attribute product purchases to the logo, we can conclude that health-conscious participants purchase more products with a healthier product composition. However, the Choices logo aims to stimulate a favourable eating pattern among all consumers. Those consumer groups that need to improve their dietary pattern should be reached in particular, such as people with lower levels of education or a high BMI. However, these consumers appear to be precisely the ones that are difficult to reach through nutrition education(30, Reference Verkleij and van Kreijl32). Future communication around the logo should be focusing on these specific target groups in order to help them to improve their dietary pattern.

Furthermore, the finding that making a shopping list was negatively associated with reported logo use is interesting. Possibly, a shopping list helps to focus on specific products during shopping and makes a consumer less susceptible to on-package and in-store nutrition information.

The finding that the higher enjoyment of the taste of food (hedonism) is rated, the fewer products with the logo are actually bought, can be explained by earlier studies: consumers seem to prefer foods that they perceive as unhealthy because they assume that such food tastes better and will give them more pleasure(Reference Raghunathan, Naylor and Hoyer33, Reference Verbeke34). Thus, if one would like to motivate hedonists to adopt a healthier dietary pattern by purchasing healthier products, extra attention should be paid to the perceived tastefulness and image of healthy products.

Study limitations

A limitation of the present study is the low response rate. Because consumers were asked to participate in the study after having paid at the cash desk in the supermarket, many wanted to go home and indicated that they had no time to participate. However, by asking the consumers after having paid, we did not influence purchasing decisions, which was essential for the validity of the study data. Moreover, by measuring during both weekend days and evening hours, we tried to create a study population that is as representative as possible. Another limitation is that the food choice motive hedonism was measured by self-developed items based on earlier research(Reference Roininen, Lahteenmaki and Tuorila7). The Cronbach’s α of hedonism, together with some other food choice motives, was below 0·7, which is usually considered minimally acceptable. It would be recommended to validate these scales in future studies linking food choice motives to purchasing behaviour.

Also, not all products that comply with the Choices criteria currently bear the Choices logo, because producers join the Choices Foundation on a voluntary basis. We tried to correct for this by choosing one of the largest supermarket chains in The Netherlands and one that has joined the Choices Foundation. Nevertheless, by only choosing C1000 chain stores, the results of the study were limited to only one store chain and thus care should be taken when extrapolating the results to the general population. Another limitation is that inter-observer reliability was not assessed. Although the observers worked in pairs of two persons and both persons checked which products a participant just bought and whether the products were carrying a logo or not, testing inter-observer reliability would have added extra value to the quality of the collected data. A final limitation is that the study provides information about logo use based on only one shopping occasion, rather than about habitual shopping habits. Consequently, we recommend future studies to follow participants’ food purchases over time to get more insight into the role of habitual purchasing behaviour, for example by asking them to scan all their food purchases for some weeks with a scanner.

There are hardly any studies that go beyond studying self-reported use of nutrition logos. Notwithstanding, these are frequently cited to support the existence of current nutrition logos(Reference Grunert and Wills9, Reference Grunert and Wills15Reference Reid and Slovinec D’Angelo17). The current study is the first that has investigated the actual use of the Choices logo in the point-of-purchase setting. The innovative methodology used in the study, a combination of self-reported data and real-life observations, provides unique first insights into the actual use of the Choices nutrition logo and the related food choice motives of consumers. These insights can be used for tailoring health communication around the logo to subgroups of consumers, thereby possibly improving their dietary pattern(Reference Vyth, Steenhuis and Mallant13, Reference Brug, Oenema and Campbell35). Further intervention studies in point-of-purchase settings are needed to investigate the effectiveness of the Choices logo on food choices and health behaviour.

Conclusion

The Choices logo seems to mainly play a role in the actual food purchases of people who are health-conscious and weight-conscious. Hedonism or pleasure appears to be negatively associated with purchasing products with the logo. Thus, in order to stimulate all consumers to purchase more products with a favourable product composition, extra attention should be paid to the tastefulness and the image of healthy products.

Acknowledgements

This study was funded by the Choices Foundation. There were no conflicts of interest. The authors’ responsibilities were as follows. E.L.V. developed the design, analysed the data and wrote the manuscript. I.H.M.S. developed the design and reviewed and critiqued the manuscript. J.A.V., A.W., M.G.H. and D.H.L. collected and analysed the data. J.B. and J.C.S. reviewed and critiqued the manuscript. All authors played a role in data interpretation and writing of the manuscript and approved the final version of the manuscript.

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Figure 0

Fig. 1 The Ik Kies Bewust (‘Choices’) nutrition logo

Figure 1

Table 1 Number of available products carrying the Choices logo per product category

Figure 2

Table 2 Familiarity with the Choices logo and actual purchasing behaviour of the study population: participants aged ⩾18 years recruited in nine supermarkets of the C1000 supermarket chain, from different socio-economic areas spread over six different cities in the western part of The Netherlands

Figure 3

Fig. 2 Total number (amount) of purchased products with () and without () the Choices logo per product category

Figure 4

Table 3 Reported and actual logo use of all participants who were familiar with the Choices logo (n 246)

Figure 5

Table 4 Food choice motives of the complete study population (n 404), food choice motives related to reported logo use (significant relationships only) of those being familiar with the Choices logo (n 247), and Cronbach’s α values