This volume brings together a selection of articles presented at the EUROCALL 2000 Conference which took place in Dundee from 31 August 2000 for three days. What distinguished the millennium conference from all previous successful gatherings was that it was the venue for the first ever showing of ‘An Illustrated History of Computer Assisted Language Learning’, a Year 2000 initiative which had been supported not just by EUROCALL but also by CALICO and the rest of the world CALL community which was represented on the large panel of experts responsible for vetting my efforts as editor.

The technologies demonstrated at the InSTIL and EUROCALL 2000 conferences were very inspiring. They gave participants the sense that the technologies of their wildest imaginations are at last materializing, particularly in long awaited advances in speech technologies. Some challenges, however, remain ahead as attempts are made to put these technologies to use in CALL. Past experience demonstrates for example that software designed for recognition of a proficient speaker’s language is different than that required for learner language. It is also evident that while language use may be critical for language acquisition, language use does not necessarily indicate language acquisition. These points were made by Marty, who was working with speech software for French teaching a few years before the current excitement:

...[W]e should keep in mind that the present research and development is aimed only at producing speech easily understandable by natives (e.g., English for native speakers of English) and that the potential markets are industrial (e.g., replacing visual indicators or visual alarms with audio warnings) and in home products (especially toys). Until our needs for improved FL instruction are better understood, it is not likely that those devices will have the voice quality we need. (Marty, 1981:52).

If Marty had attended the InSTIL and EUROCALL conferences in 2000, no doubt he would have been very, very impressed. Even though plenty of work remains, we do seem to have very good voice quality in speech synthesis. The question today is how can we best use these emerging technologies, and so Marty’s suggestion that we must better understand our needs in foreign language teaching remains very relevant. What are the needs for foreign language teaching in the 21st century? The papers at EUROCALL 2000 as well as other work in technology, business, and language teaching suggest that we should be prepared for change in the coming years, but what kind of change? The turn of the century seems an appropriate time to examine some of the speculation on the future of language teaching in general, as well as how technology fits into that future. This paper considers these general questions, and then suggests ways in which links might be made between work in second language acquisition (SLA) and CALL in order to put technologies to use for L2 teaching.

This paper presents a twelve-month evaluation of a Web-based CALL Project at London Guildhall University, highlighting its rationale and objectives within the design process, the adopted methodology and its findings, shedding further light on students’ attitudes regarding CALL design, multimedia delivery and language learning practices. The evaluated CALL environment, stemming from previously identified user requirements, combines both hypertext navigation with Java-written interactive CALL exercises and provides a built-in authoring mode for increased adaptability. Techniques used involved peer evaluation and discussions in the formative stages of the design as well as user walkthroughs, questionnaires and workshops in the summative phase of the process. Data related to requirements and feedback are presented, emphasising the user-centred approach and its integration within the design process itself. Finally, changes brought about by the evaluation are shown to illustrate the influence and impact the research undertaken has had on the original concepts and the design.

A quality-based authoring tool is defined by its ability to satisfy its users’ needs. In the design and use of such tools in CALL, however, very little reliable information exists about what the tutoring system really does, for example concerning its capacity to create ‘interactive’ lessons. Linked to this, many teachers lack the time and resources to keep up with the latest technological developments, and invariably feel they are under exploiting the possibilities of CALL. This paper proposes a typology of different types of CALL-based interactivity and interaction to help teachers better assess the possibilities of network-based multimedia authoring tools. In adopting a general social constructivist approach, the system of classification looks at how one can link different learning styles, in this case that of Mumford & Honey (1992) Learning Styles, to different types of: (1) on-line learner accompaniment; (2) evaluation of learner production; (3) organised structures of events/states (scenation); (4) data organisation; (5) information units; (6) frequency of choice; (7) choices made available to learners. Finally, a multimedia authoring system, LEM of Speaker (Intranet version 3.30) will serve as a demonstration of the importance of this mode of evaluation to the design and understanding of such authoring tools in CALL.

This paper reports on a large-scale study carried out in four settings that investigates the potential of the Web as a medium of language instruction, both to complement face-to-face teaching and as a stand-alone course. Data was collected by questionnaires and observational procedures to ascertain student perceptions of the usefulness of Web-based learning, their views on its advantages and disadvantages, their personal comfort and enjoyment when working with the Web, their preferred mode of delivery, their evaluation of the quality of resources used, and their learning strategies and study preference. Results showed that students were on the whole positively inclined to working with the Web and found it useful, with the majority preferring to use the Web as an add-on to face-to-face teaching. Reported advantages fell into the broad categories of time flexibility, reinforced learning, privacy and wealth of information; disadvantages into distraction, absence of teacher and personal interaction and lack of speaking practice. Significant differences for age and gender were found relating to clarity of objectives, number of hours worked, mode of delivery, perception of comfort and appreciation of graphics. Very few significant findings relating to strategy strength emerged.

This paper describes a Computer Supported Experiential Learning project at the University of Central England (UCE), for which a bid has been successful to the UK Higher Education Funding Councils’ learning and teaching fund to develop innovative teaching and learning strategies. The project is based upon a well-established curriculum model (Kolb, 1984) which has been adapted by the Learning Methods Unit (LMU) at UCE to include technologies each addressing a particular stage in Kolb’s learning cycle. The model recognises that it is insufficient simply to learn new concepts, just as it is insufficient to have an experience in isolation. The learner must make the link between theory and practice through active experimentation and through reflection on the learning process.

Improving the feedback quality of a computer-based system for pronunciation training requires rather detailed and precise knowledge about the place and the nature of actual mispronunciations in a student’s utterance. To be able to provide this kind of information, components for the automatic localisation and correction of pronunciation errors have been developed. This work was part of a project aimed at integrating state-of-the-art speech recognition technology into a pronunciation training environment for adult, intermediate level learners. Although the technologies described here are in principle valid for any language pairs, the current system focuses on Italian and German learners of English.

This paper reports on one specific aspect of a study which investigated the learners’ use of the help facilities available within a program called ImPRESSions. Among those facilities, feedback was central to the design of the program and an important aspect of the research study. Little is known about how learners interact with feedback in CALL. This paper explains the design and implementation of the feedback features of the program, and tries to portray insights into how learners used these in four different sessions using ImPRESSions. Learners’ screen movements, observation and retrospection questions about the use of help facilities were recorded for later description and analysis. The results about the use of the feedback facility are presented and discussed from a qualitative perspective.

This paper discusses learners’ responses to metalinguistic feedback and their strategies in error correction in a Web-based Intelligent Language Tutoring System (ILTS) for German. The system consists of a grammar and a parser which analyses student input and provides error-specific feedback to grammar and vocabulary exercises. Furthermore, the ILTS employs a Student Model that matches feedback messages to learner expertise and provides remedial exercises. Two beginner German classes, 33 students in all, used the ILTS for grammar practice, submitting a total of 4405 sentences for analysis. The results indicate that for the vast majority of sentences (79.5%) students read and attended to system feedback. Moreover, as iterations increased students paid more attention to the feedback messages.

Intelligent feedback on learners’ full written sentence productions requires the use of Natural Language Processing (NLP) tools and, in particular, of a diagnosis system. Most syntactic parsers, on which grammar checkers are based, are designed to parse grammatical sentences and/or native speaker productions. They are therefore not necessarily suitable for language learners. In this paper, we concentrate on the transformation of a French syntactic parser into a grammar checker geared towards intermediate to advanced learners of French. Several techniques are envisaged to allow the parser to handle ill-formed input, including constraint relaxation. By the very nature of this technique, parsers can generate complete analyses for ungrammatical sentences. Proper labelling of where the analysis has been able to proceed thanks to a specific constraint relaxation forms the basis of the error diagnosis. Parsers with relaxed constraints tend to produce more complete, although incorrect, analyses for grammatical sentences, and several complete analyses for ungrammatical sentences. This increased number of analyses per sentence has one major drawback: it slows down the system and requires more memory. An experiment was conducted to observe the behaviour of our parser in the context of constraint relaxation. Three specific constraints, agreement in number, gender, and person, were selected and relaxed in different combinations. A learner corpus was parsed with each combination. The evolution of the number of correct diagnoses and of parsing speed, among other factors, were monitored. We then evaluated, by comparing the results, whether large scale constraint relaxation is a viable option to transform our syntactic parser into an efficient grammar checker for CALL.

Morphology consists of inflection and word formation. In foreign language teaching it occurs mainly in the form of inflectional paradigms. While this is certainly an important part of mastering a foreign language, an adequate use of morphology, both inflection and word formation, can facilitate the acquisition of foreign language vocabulary. By applying word formation rules as a way to structure their knowledge, advanced learners can multiply their active vocabulary. A practical problem in using inflectional classes and word formation processes in vocabulary teaching is that the information required to devise exercises is not readily available. In a dictionary, it is not possible to get an overview of word formation relationships or classes of words belonging to the same inflectional class. The nature of word formation processes even makes it impossible in principle to fully cover them in a printed dictionary without creating a lot of redundancy. An electronic dictionary does not automatically solve the problems involved, unless it is structured appropriately. In the Word Manager (WM) project morphological relationships have been taken as a starting point in the design of the lexicon. As a consequence, the lexicon is structured in terms of word formation and inflection rules, in such a way that complete and flexible access to the morphological processes and classes of a language is guaranteed. The full flexibility of WM lexicons requires that the entire system be installed locally. For a dedicated operational component, however, no such installation is necessary. It can be installed as an independently running program or be made available through the Internet. Two such applications (which are freely available) and their possible uses for teaching purposes are described.

EUROCALL continued to operate from the Language Institute at the University of Hull. The former CTI Centre for Modern Languages became part of a much larger Subject Centre for Languages, Linguistics and Area Studies, in turn part of the Learning and Teaching Support Network (LTSN) funded by the UK Higher Education funding bodies. The team at Hull is responsible for aspects of the Centre’s activities relating to communication and information technologies (C&IT), and consists of June Thompson, Fred Riley and Julie Venner who serves as EUROCALL membership secretary. We were pleased to be joined in May 2000 by Janet Bartle who is the Academic Co-ordinator, C&IT for the Subject Centre.