Book contents
- The Cambridge Handbook of Workplace Affect
- The Cambridge Handbook of Workplace Affect
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Foreword
- Part I Theoretical and Methodological Foundations
- Part II Workplace Affect and Individual Worker Outcomes
- 8 Affect, Stress, and Health
- 9 Emotion and Various Forms of Job Performance
- 10 The Role of Affect and Its Regulation for Creativity and Innovation
- 11 Emotional Labor
- 12 Advancing the Field
- 13 Affect and Workplace Judgment and Decision-Making
- 14 The Mindful Emotion Management Framework
- 15 Benefits of Negative Affective States
- 16 Interventions to Improve Employee Well-Being
- Part III Workplace Affect and Interpersonal and Team-Level Processes
- Part IV Workplace Affect and Organizational, Social, and Cultural Processes
- Part V Discrete Emotions at Work
- Part VI New Perspectives on Workplace Affect
- Index
- References
14 - The Mindful Emotion Management Framework
How Mindfulness Helps Employees Manage Emotions through Reactivity, Regulation, and Reappraisal
from Part II - Workplace Affect and Individual Worker Outcomes
Published online by Cambridge University Press: 25 June 2020
Book contents
- The Cambridge Handbook of Workplace Affect
- The Cambridge Handbook of Workplace Affect
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Foreword
- Part I Theoretical and Methodological Foundations
- Part II Workplace Affect and Individual Worker Outcomes
- 8 Affect, Stress, and Health
- 9 Emotion and Various Forms of Job Performance
- 10 The Role of Affect and Its Regulation for Creativity and Innovation
- 11 Emotional Labor
- 12 Advancing the Field
- 13 Affect and Workplace Judgment and Decision-Making
- 14 The Mindful Emotion Management Framework
- 15 Benefits of Negative Affective States
- 16 Interventions to Improve Employee Well-Being
- Part III Workplace Affect and Interpersonal and Team-Level Processes
- Part IV Workplace Affect and Organizational, Social, and Cultural Processes
- Part V Discrete Emotions at Work
- Part VI New Perspectives on Workplace Affect
- Index
- References
Summary
We may be living in a free-market economy, but that does not mean we are encouraged to express our emotions freely and authentically in organizations. Instead, societal and organizational norms, behavioral expectations (especially in customer service interactions), and even political considerations (e.g. laughing at a boss’s boring joke) put employees’ emotional resilience to the test. Thus how well employees can regulate, or manage, their emotions has implications for their performance and well-being at work and, given that work tends to occupy a central role in most adults’ lives, also for their effectiveness and well-being overall (Weiss & Cropanzano, 1996). In this chapter, we attempt to synthesize recent research on the role of mindfulness in emotion regulation by developing an integrative mindful emotion management framework.
- Type
- Chapter
- Information
- The Cambridge Handbook of Workplace Affect , pp. 185 - 199Publisher: Cambridge University PressPrint publication year: 2020
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