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12 - Advancing the Field

Reviewing the Status of Emotional Intelligence in the Workplace

from Part II - Workplace Affect and Individual Worker Outcomes

Published online by Cambridge University Press:  25 June 2020

By
Catherine S. Daus  and
Mary Sue Love
Edited by
Liu-Qin Yang ,
Russell Cropanzano ,
Catherine S. Daus  and
Vicente Martínez-Tur
Liu-Qin Yang
Affiliation:
Portland State University
Russell Cropanzano
Affiliation:
University of Colorado
Catherine S. Daus
Affiliation:
Southern Illinois University Edwardsville
Vicente Martínez-Tur
Affiliation:
Universitat de València, Spain
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Summary

In this chapter, we hope to elucidate the definition of emotional intelligence (EI) and to provide support for homing in on one specific approach to its study: the ability approach, as developed by Mayer, Salovey, and Caruso (Mayer, Caruso, & Salovey, 2016; Mayer, Salovey, & Caruso, 1997; 2002; Mayer & Salovey, 1997; Salovey & Mayer, 1990), which most researchers adhere to (at least in a definitional sense). We will go on to review how research using this ability approach has related emotional intelligence to workplace predictors and outcomes; we will then point out gaps in current understanding and suggest promising future research directions.

Type
Chapter
Information
The Cambridge Handbook of Workplace Affect , pp. 160 - 173
Publisher: Cambridge University Press
Print publication year: 2020

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