Hostname: page-component-586b7cd67f-rcrh6 Total loading time: 0 Render date: 2024-11-25T21:06:15.806Z Has data issue: false hasContentIssue false

Leading People Positively: Cross-Cultural Validation of the Servant Leadership Survey (SLS)

Published online by Cambridge University Press:  24 October 2014

Raquel Rodríguez-Carvajal*
Affiliation:
Universidad Autónoma de Madrid (Spain)
Sara de Rivas
Affiliation:
Universidad Autónoma de Madrid (Spain)
Marta Herrero
Affiliation:
Universidad Autónoma de Madrid (Spain)
Bernardo Moreno-Jiménez
Affiliation:
Universidad Autónoma de Madrid (Spain)
Dirk van Dierendonck
Affiliation:
Erasmus University Rotterdam (The Netherlands)
*
*Correspondence concerning this article should be addressed to Raquel Rodríguez-Carvajal. Room 35. Faculty of Psychology. Universidad Autónoma de Madrid. Ivan Paulov, 6. 28049 Madrid (Spain). Phone: +34–914975122. Fax: +34–914976409. Email: [email protected]

Abstract

Servant Leadership emphasizes employee’s development and growth within a context of moral and social concern. Nowadays, this management change towards workers´ wellbeing is highlighted as an important issue. The aims of this paper are to adapt to Spanish speakers the Servant Leadership Survey (SLS) by van Dierendonck and Nuijten (2011), and to analyze its factorial validity through confirmatory factor analysis and measurement invariance in three countries. A sample of 638 working people from three Spanish-speaking countries (Spain, Argentina and Mexico) participated in the study. In all three countries, confirmatory factor analyses corroborate the eight factor structure (empowerment, accountability, standing back, humility, authenticity, courage, forgiveness and stewardship) with one second order factor (servant leadership) (in all three samples, CFI, IFI > .92, TLI > .91, RMSEA < .70). Also, factor loadings, reliability and convergent validity were acceptable across samples. Furthermore, through measurement invariance analysis, we detected model equivalence in all three countries including structural residual invariance (ΔCFI = .001). Finally, cultural differences in some dimensions were found and discussed, opening the way for future cross-cultural studies.

Type
Research Article
Copyright
Copyright © Universidad Complutense de Madrid and Colegio Oficial de Psicólogos de Madrid 2014 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Alas, R. (2006). Ethics in countries with different cultural dimensions. Journal of Business Ethics, 69, 237247. http://dx.doi.org/10.1007/s10551-006-9088-3 Google Scholar
Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: Current theories, research, and future directions. Annual Review of Psychology, 60, 421449. http://dx.doi.org/10.1146/annurev.psych.60.110707.163621 Google Scholar
Beaton, D. E., Bombardier, C., Guillemin, F., & Ferraz, M. B. (2000). Guidelines for the process of cross-cultural adaptation of self-report measures. Spine, 25, 31863191. http://dx.doi.org/10.1097/00007632-200012150-00014 Google Scholar
Bobbio, A., Van Dierendonck, D., & Manganelli, A. M. (2012). Servant leadership in Italy and its relation to organizational variables. Leadership, 8, 229243. http://dx.doi.org/10.1177/1742715012441176 Google Scholar
Byrne, B. M. (2010). Structural equation modeling with AMOS: Basic concepts, applications, and programming, (2 nd Ed.). New York, NY: Taylor & Francis Group.Google Scholar
Cheung, G. W., & Rensvold, R. B. (2002). Evaluating goodness-of-fit indexes for testing measurement invariance. Structural Equation Modelling, 9, 233255. http://dx.doi.org/10.1207/S15328007SEM0902_5 Google Scholar
Dickson, M. W., Castaño, N., Magomaeva, A., & Hartog, D. N. D. (2012). Conceptualizing leadership across cultures. Journal of World Business, 47, 483492. http://dx.doi.org/10.1016/j.jwb.2012.01.002 Google Scholar
Dorfman, P., Javidan, M., Hanges, P., Dastmalchian, A., & House, R. (2012). GLOBE: A twenty year journey into the intriguing world of culture and leadership. Journal of World Business, 47, 504518. http://dx.doi.org/10.1016/j.jwb.2012.01.004 Google Scholar
Ferch, S. (2005). Servant-leadership, forgiveness, and social justice. International Journal of Servant-Leadership, 1, 97113.Google Scholar
George, J. M. (2000). Emotions and leadership: The role of emotional intelligence. Human Relations, 53, 10271055. http://dx.doi.org/10.1177/0018726700538001 Google Scholar
Greenleaf, R. K. (1977). Servant leadership: A journey into the nature of legitimate power and greatness. New York, NY: Paulist Press.Google Scholar
Halpin, A., & Croft, D. (1966). Organizational climate of schools. In Halpin, A. (Ed.), Theory and research in administration. (pp. 131249). New York, NY: Prentice Hall.Google Scholar
Hanges, P., Lord, R., & Dickson, M. (2000). An Information–processing perspective on leadership and culture: A case for connectionist architecture. Applied Psychology: An International Review, 49(1), 133161.Google Scholar
Harter, S. (2002). Authenticity. In Snyder, C. R. & Lopez, S. J. (Eds.), Handbook of positive psychology (pp. 382394). New York, Oxford University Press.Google Scholar
Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations (2 nd Ed.). London, England: Sage.Google Scholar
Hofstede, G. (2009). Geert Hofstede cultural dimensions – Spain . The Hofstede Center. Retrieved from www.geert-hofstede.com/hofstede_spain.shtml Google Scholar
Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 155. http://dx.doi.org/10.1080/10705519909540118 Google Scholar
Hunter, E. M., Neubert, M. J., Perry, S. J., Witt, L. A., Penney, L. M., & Weinberger, E. (2013). Servant leaders inspire servant followers: Antecedents and outcomes for employees and the organization. The Leadership Quarterly, 24, 316331. http://dx.doi.org/10.1016/j.leaqua.2012.12.001 Google Scholar
Jaramillo, F., Grisaffe, D. B., Chonko, L. B., & Roberts, J. A. (2009). Examining the impact of servant leadership on salesperson’s turnover intention. Journal of Personal Selling and Sales Management, 29, 351365. http://dx.doi.org/10.2753/PSS0885-3134290404 CrossRefGoogle Scholar
Javidan, M., Dorfman, P. W., de Luque, , , M. S., & House, R. J. (2006). In the eye of the beholder: Cross cultural lessons in leadership from Project GLOBE. The academy of management perspectives, 20, 6790. http://dx.doi.org/10.5465/AMP.2006.19873410 Google Scholar
Karahanna, E., Evaristo, R., & Srite, M. (2002). Methodological issues in MIS Cross-cultural research. Journal of Global Information Management, 10, 4855. http://dx.doi.org/10.4018/jgim.2002010105 Google Scholar
Laub, J. A. (1999). Assessing the servant organization; Development of the Organizational Leadership Assessment (OLA) model. Dissertation Abstracts International, 60, 308A (UMI No. 9921922).Google Scholar
Littrell, R. F., & Barba, E. C. (2013). North and South Latin America: Influence of values on preferred leader behavior in Chile and Mexico. Journal of Management Development, 32, 629656. http://dx.doi.org/10.1108/JMD-04-2013-0055 Google Scholar
Luthans, F. (2002). The need for and meaning of positive organization behavior. Journal of Organizational Behavior, 23, 695706. http://dx.doi.org/10.1002/job.165 Google Scholar
Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13, 103123. http://dx.doi.org/10.1002/job.4030130202 Google Scholar
Mittal, R., & Dorfman, P. W. (2012). Servant leadership across cultures. Journal of World Business, 47, 555570. http://dx.doi.org/10.1016/j.jwb.2012.01.009 Google Scholar
Mooij, M., & Hofstede, G. (2010). The Hofstede model applications to global branding and advertising strategy and research. International Journal of Advertising, 29, 85110.Google Scholar
Parris, D. L., & Peachey, J. W. (2013). A systematic literature review of servant leadership theory in organizational contexts. Journal of Business Ethics, 113, 377393. http://dx.doi.org/10.1007/s10551-012-1322-6 Google Scholar
Patterson, K. A. (2003). Servant leadership: A theoretical model . (Published Doctoral dissertation). ATT No. 3082719.: School of Global Leadership & Entrepreneurship, Regent University. Virginia Beach, Virginia.Google Scholar
Quiñones-García, C., Rodríguez-Carvajal, R., Clarke, N., & Moreno-Jiménez, B. (2013). Development and cross-national validation of the Emotional Effort Scale (EEF). Psicothema, 25, 363369. http://dx.doi.org/10.7334/psicothema2012.289 Google Scholar
Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150163. http://dx.doi.org/10.2307/2391486 Google Scholar
Rodríguez-Carvajal, R., Moreno-Jiménez, B., de Rivas-Hermosilla, S., Álvarez-Bejarano, A., & Vergel, Sanz, , A. I. (2010). Positive psychology at work: Mutual gains for individuals and organizations. Revista de Psicología del Trabajo y de las Organizaciones, 26, 235253. http://dx.doi.org/10.5093/tr2010v26n3a7 Google Scholar
Schaffer, B. S., & Riordan, C. M. (2003). A review of cross-cultural methodologies for organizational research: A best-practices approach. Organizational Research Methods, 6, 169215. http://dx.doi.org/10.1177/1094428103251542 CrossRefGoogle Scholar
Spears, L. C. (1995). Reflections on leadership: How Robert K. Greenleaf’s theory of servant-leadership influenced today’s top management thinkers. New York: Wiley. Spears, L. (1998). Introduction. In R. K. Greenleaf, The power of servant leadership (pp. 1–15). San Francisco, CA: Berret-Koehler.Google Scholar
Teo, T., Lee, C. B., Chai, C. S., & Wong, S. L. (2009). Assessing the intention to use technology among pre-service teachers in Singapore and Malaysia: A multigroup invariance analysis of the Technology Acceptance Model (TAM). Computers & Education, 53, 10001009. http://dx.doi.org/10.1016/j.compedu.2009.05.017 Google Scholar
van de Vijer, F., & Leung, K. (1997). Methods and data analysis for cross-cultural research. Thousand Oaks, Canada: Sage Publications.Google Scholar
Vandenberg, R. J., & Lance, C. E. (2000). A review and synthesis of the measurement invariance literature: Suggestions, practices, and recommendations for organizational research. Organizational Research Methods, 3, 470. http://dx.doi.org/10.1177/109442810031002 Google Scholar
van Dierendonck, D. (2011). Servant leadership: A review and synthesis. Journal of Management, 37, 12281261. http://dx.doi.org/10.1177/0149206310380462 Google Scholar
van Dierendonck, D., & Nuijten, I (2011). The Servant Leadership Survey: Development and validation of a multidimensional measure. Journal of Business and Psychology. 26, 249267. http://dx.doi.org/10.1007/s10869-010-9194-1 Google Scholar
West, G. R. B., Bocarnea, M., & Maranon, D. 2009. Servant-leadership as a predictor of job satisfaction and organizational commitment with the moderating effects of organizational support and role clarity among Filippino engineering, manufacturing, and technology workers. International Journal of Servant-Leadership, 5, 129162.Google Scholar