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This comment on Moritz Altenried's The Digital Factory discusses how the book offers four interrelated theoretical contributions to the study of labour in the digital economy – redefining the factory, specifying digital Taylorism, materializing its infrastructure, and mapping class relations – through four sites of investigation. The piece discusses the implications of the resulting multiplication of labour and labour relations for reconfigured class relations and resistance and argues that the differentiated social relations across spatial and material contexts ask for a theorization of the conjunctural nature of these relations.
This response to the comments on The Digital Factory discusses why and how the concepts of the digital factory and digital Taylorism have been applied in the book, as well as the question of the relationship between digital control and workers' resistance to algorithmic management technologies. While agreeing with the comments that point to the limitations of the concepts used, this response argues that these can be productive precisely by drawing our attention to aspects that are otherwise difficult to bring to light. In terms of the potential for workers' resistance, many collective and individual forms of such resistance remain possible in labour regimes under algorithmic management, as well as in other coexisting labour regimes.
Rapid technological development means that the ground on which recent academic studies and public debates about the future of work organisation are based is shifting too rapidly for predictions to be credible. Organisational studies scholars have provided a counterpoint to this futuristic, speculative debate about the world of tomorrow with studies that contextualise seemingly new trends within a longer history of industrial capitalism. In this article, using Moritz Altenried's The Digital Factory (2022) as a starting point, I further explore the historical contextualisation of two aspects of platform capitalism: its de-spatialisation and its use of “autonomy”.
Moritz Altenried's The Digital Factory (2022) accomplishes in just under two hundred pages what many other books twice that length have struggled with: assembling a concise yet readable introductory map to the global, fragmented, and too-often hidden landscape of digitally-mediated capitalism. But the digital factory itself is an incomplete concept, almost always requiring us to look for the external and contingent labor support hidden just outside of its supposedly totalizing network of logistics, robotics and algorithms.
A growing body of literature is challenging techno-fetishistic perspectives on digital capitalism, as well as claims of the start of a new era characterized by total automation. This article contributes to the ongoing debate on the implications of digital technology for the future of labour by reading Moritz Altenried's The Digital Factory (2022) through the lens of labour history. The use of digital factory and digital Taylorism as integrative tools significantly improves empirical evaluations of different digital labour environments. However, because of their high degree of abstraction, there are a number of limitations when applying these concepts to describe wildly disparate work environments. To illustrate these limits, I use examples from twentieth-century debates on technology and work autonomy, and (1) argue that a labour history perspective warns us against overgeneralizing the effects of technology on labour control and worker autonomy, and (2) broaden the discussion to larger issues of labour control before and during digitalization, incorporating new theoretical questions such as our understanding of classical Taylorism and, by extension, capitalism.
Theories about the impact of digital technology on society and the development of capitalism and debates about the influence of digital information technologies on the future of work have been abundant since the end of the twentieth century. Most of the academic debate has taken place outside labour history, leaving the actual effects of digital technologies on human work and labour relations often overlooked. Moritz Altenried's The Digital Factory: The Human Labor of Automation focuses precisely on these effects, and as such provides a good opportunity to engage with these debates from a labour history perspective. This Review Dossier includes four comments on Altenried's book, by Bridget Kenny, Nico Pizzolato, Görkem Akgöz, and Greg Downey, to which the author responds. The contributors focus on different aspects of The Digital Factory depending on their own perspective on recent developments in the digital economy in the larger context of global capitalism.