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Beyond Hero-Innovation: Real Change in Unreal Systems

Published online by Cambridge University Press:  16 June 2009

Tony Praill  and
Steve Baldwin
Tony Praill
Affiliation:
Moorhaven Hospital, Ivybridge, Devon
Steve Baldwin
Affiliation:
Ninewells Medical School, Dundee
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Extract

Properties of “traditional service systems” are compared with properties that might be expected to produce “consumer-orientated” services. Identification of necessary goals and processes to change traditional services to consumer-orientated services is a complex activity. Blueprints for individual systems are not offered; however, an attempt has been made to identify general guidelines which may be of use to practitioners who wish to initiate change.

Type
Research Article
Information
Behavioural and Cognitive Psychotherapy , Volume 16 , Issue 1 , January 1988 , pp. 1 - 14
Copyright
Copyright © British Association for Behavioural and Cognitive Psychotherapies 1988

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