Published online by Cambridge University Press: 04 January 2024
outcome measurement in healthcare is to establish the effect of a clinical or organisational activity. A useful initial step is therefore to clarify not just what outcome is being assessed but also what activity is being evaluated by measuring that outcome. In terms of describing the activity of liaison psychiatry, the service can be understood as a complex intervention in healthcare. That is, it has multiple components, each with its own mechanism of action and possible effects. This raises a fundamental question about outcome measurement – what part of this complex system is being evaluated? Before considering the particulars of outcome measurement, we therefore need to have a way of characterising liaison services and how they might work.
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