Robert Johnson was an essentially common-place man, with no feature to distinguish him from a million others. He was pale of face, ordinary in looks, neutral in opinions, thirty years of age, and a married man. By trade he was a gentleman's outfitter in the New North Road, and the competition of business squeezed out of him the little character that was left. In his hope of conciliating customers he had become cringing and pliable, until working ever in the same routine from day to day he seemed to have sunk into a soulless machine rather than a man. No great question had ever stirred him. At the end of this snug century, self-contained in his own narrow circle, it seemed impossible that any of the mighty, primitive passions of mankind could ever reach him. Yet birth, and lust, and illness, and death are changeless things, and when one of these harsh facts springs out upon a man at some sudden turn of the path of life, it dashes off for the moment his mask of civilisation and gives a glimpse of the stranger and stronger face below.

Johnson's wife was a quiet little woman, with brown hair and gentle ways. His affection for her was the one positive trait in his character. Together they would lay out the shop window every Monday morning, the spotless shirts in their green cardboard boxes below, the neckties above hung in rows over the brass rails, the cheap studs glistening from the white cards at either side, while in the background were the rows of cloth caps and the bank of boxes in which the more valuable hats were screened from the sunlight. She kept the books and sent out the bills. No one but she knew the joys and sorrows which crept into his small life. She had shared his exultations when the gentleman who was going to India had bought ten dozen shirts and an incredible number of collars, and she had been as stricken as he when, after the goods had gone, the bill was returned from the hotel address with the intimation that no such person had lodged there. For five years they had worked, building up the business, thrown together all the more closely because their marriage had been a childless one.