Book contents
- Frontmatter
- Contents
- List of figures
- List of tables
- List of illustrations
- Acknowledgements
- 1 Introduction
- 2 The trend towards outsourcing
- 3 Theoretical influences on outsourcing
- 4 The outsourcing process: a framework for evaluation and management
- 5 Determining the current boundary of the organisation
- 6 Activity importance analysis
- 7 Capability analysis
- 8 An analysis of the strategic sourcing options
- 9 Developing the relationship strategy
- 10 Establish, manage and evaluate the relationship
- 11 Case study – outsourcing experiences at Telco
- 12 Conclusions
- Index
Index
Published online by Cambridge University Press: 21 August 2009
Book contents
- Frontmatter
- Contents
- List of figures
- List of tables
- List of illustrations
- Acknowledgements
- 1 Introduction
- 2 The trend towards outsourcing
- 3 Theoretical influences on outsourcing
- 4 The outsourcing process: a framework for evaluation and management
- 5 Determining the current boundary of the organisation
- 6 Activity importance analysis
- 7 Capability analysis
- 8 An analysis of the strategic sourcing options
- 9 Developing the relationship strategy
- 10 Establish, manage and evaluate the relationship
- 11 Case study – outsourcing experiences at Telco
- 12 Conclusions
- Index
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- The Outsourcing ProcessStrategies for Evaluation and Management, pp. 321 - 326Publisher: Cambridge University PressPrint publication year: 2005