Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-ndw9j Total loading time: 0 Render date: 2024-11-20T04:44:15.856Z Has data issue: false hasContentIssue false

9 - Data-driven methods for linguistic style control

from Part IV - Engagement

Published online by Cambridge University Press:  05 July 2014

François Mairesse
Affiliation:
University of Sheffield
Amanda Stent
Affiliation:
AT&T Research, Florham Park, New Jersey
Srinivas Bangalore
Affiliation:
AT&T Research, Florham Park, New Jersey
Get access

Summary

Introduction

Modern spoken language interfaces typically ignore a fundamental component of human communication: human speakers tailor their speech and language based on their audience, their communicative goal, and their overall personality (Scherer, 1979; Brennan and Clark, 1996; Pickering and Garrod, 2004). They control their linguistic style for many reasons, including social (e.g., to communicate social distance to the hearer), rhetorical (e.g., for persuasiveness), or task-based (e.g., to facilitate the assimilation of new material). As a result, a close acquaintance, a politician, or a teacher are expected to communicate differently, even if they were to convey the same underlying meaning. In contrast, the style of most human–computer interfaces is chosen once for all at development time, typically resulting in cold, repetitive language, or machinese. This chapter focuses on methods that provide an alternative to machinese by learning to control the linguistic style of computer interfaces from data.

Natural Language Generation (NLG) differs from other areas of natural language processing in that it is an under-constrained problem. Whereas the natural language understanding task requires learning a mapping from linguistic forms to the corresponding meaning representations, NLG systems must learn the reverse one-to-many mapping and choose among all possible realizations of a given input meaning. The criterion to optimize is often unclear, and largely dependent on the target application. Hence it is important to identify relevant control dimensions – i.e., linguistic styles – to optimize the generation process based on the application context and the user.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2014

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Belz, A. (2009). Prodigy-METEO: Pre-alpha release notes. Technical Report NLTG-09-01, Natural Language Technology Group, CMIS, University of Brighton.Google Scholar
Bilmes, J. and Kirchhoff, K. (2003). Factored language models and generalized parallel backoff. In Proceedings of the Human Language Technology Conference of the North American Chapter of the Association for Computational Linguistics (HLT-NAACL), pages 4-6, Edmonton, Canada. Association for Computational Linguistics.Google Scholar
Brennan, S. E. and Clark, H. H. (1996). Conceptual pacts and lexical choice in conversation. Journal of Experimental Psychology, 22(6):1482-1493.Google ScholarPubMed
Campana, E., Tanenhaus, M. K., Allen, J. F., and Remington, R. W. (2004). Evaluating cognitive load in spoken language interfaces using a dual-task paradigm. In Proceedings of the International Conference on Spoken Language Processing (INTERSPEECH), pages 1721-1724, Jeju Island, Korea. International Speech Communication Association.Google Scholar
Coltheart, M. (1981). The MRC psycholinguistic database. Quarterly Journal of Experimental Psychology, 33A:497-505.Google Scholar
Costa, P. T. and McCrae, R. R. (1992). NEO PI-R Professional Manual. Psychological Assessment Resources, Odessa, FL.Google Scholar
DiMarco, C. and Hirst, G. (1993). A computational theory of goal-directed style in syntax. Computational Linguistics, 19(3):451-499.Google Scholar
Furnham, A. (1990). Language and personality. In Giles, H. and Robinson, W. P., editors, Handbook of Language and Social Psychology, pages 73-95. Wiley, New York, NY.Google Scholar
Gales, M. and Woodland, P. (1996). Mean and variance adaptation within the MLLR framework. Computer Speech & Language, 10(4):249-264.CrossRefGoogle Scholar
Gill, A. J. and Oberlander, J. (2002). Taking care of the linguistic features of extraversion. In Proceedings of the Annual Conference of the Cognitive Science Society (CogSci), pages 363-368, Fairfax, Virginia. Cognitive Science Society.Google Scholar
Goldberg, L. R. (1990). An alternative “description of personality”: The Big-Five factor structure. Journal of Personality and Social Psychology, 59(6):1216-1229.CrossRefGoogle ScholarPubMed
Gosling, S. D., Rentfrow, P. J., and Swann, W. B. (2003). A very brief measure of the Big-Five personality domains. Journal of Research in Personality, 37(6):504-528.CrossRefGoogle Scholar
Green, S. J. and DiMarco, C. (1996). Stylistic decision-making in natural language generation. In Adorni, G. and Zock, M., editors, Trends in Natural Language Generation: An Artificial Intelligence Perspective, volume 1036, pages 125-143. Springer LNCS, Berlin, Germany.Google Scholar
Hovy, E. (1988). Generating Natural Language under Pragmatic Constraints. Lawrence Erlbaum Associates, Hillsdale, NJ.Google Scholar
Isard, A., Brockmann, C., and Oberlander, J. (2006). Individuality and alignment in generated dialogues. In Proceedings of the International Conference on Natural Language Generation (INLG), pages 25-32, Sydney, Australia. Association for Computational Linguistics.Google Scholar
John, O. P., Donahue, E. M., and Kentle, R. L. (1991). The Big Five inventory-versions 4a and 54. Technical report, Berkeley: University of California, Institute of Personality and Social Research.Google Scholar
Langkilde, I. and Knight, K. (1998). Generation that exploits corpus-based statistical knowledge. In Proceedings of the Annual Meeting of the Association for Computational Linguistics and the International Conference on Computational Linguistics (COLING-ACL), pages 704-710, Montreal, Canada. Association for Computational Linguistics.Google Scholar
Langkilde-Geary, I. (2002). An empirical verification of coverage and correctness for a generalpurpose sentence generator. In Proceedings of the International Conference on Natural Language Generation (INLG), pages 17-24, Arden Conference Center, NY. Association for Computational Linguistics.Google Scholar
Lavoie, B. and Rambow, O. (1997). A fast and portable realizer for text generation systems. In Proceedings of the Applied Natural Language Processing Conference (ANLP), pages 1-7, Washington, DC. Association for Computational Linguistics.Google Scholar
Mairesse, F. (2008). Learning to Adapt in Dialogue Systems: Data-driven Models for Personality Recognition and Generation. PhD thesis, Department of Computer Science, University of Sheffield.Google Scholar
Mairesse, F., Gašić, M., Jurčíček, F., Keizer, S., Thomson, B., Yu, K., and Young, S. (2010). Phrase-based statistical language generation using graphical models and active learning. In Proceedings of the Annual Meeting of the Association for Computational Linguistics (ACL), pages 1552-1561, Uppsala, Sweden. Association for Computational Linguistics.Google Scholar
Mairesse, F. and Walker, M. A. (2007). PERSONAGE: Personality generation for dialogue. In Proceedings of the Annual Meeting of the Association for Computational Linguistics (ACL), pages 496-503, Prague, Czech Republic. Association for Computational Linguistics.Google Scholar
Mairesse, F. and Walker, M. A. (2010). Towards personality-based user adaptation: Psychologically informed stylistic language generation. User Modeling and User-Adapted Interaction, 20(3):227-278.CrossRefGoogle Scholar
Mann, W. C. and Thompson, S. A. (1988). Rhetorical structure theory: Toward a functional theory of text organization. Text, 8(3):243-281.CrossRefGoogle Scholar
Mehl, M. R., Gosling, S. D., and Pennebaker, J. W. (2006). Personality in its natural habitat: Manifestations and implicit folk theories of personality in daily life. Journal of Personality and Social Psychology, 90(5):862-877.CrossRefGoogle ScholarPubMed
Norman, W. T. (1963). Toward an adequate taxonomy of personality attributes: Replicated factor structure in peer nomination personality rating. Journal ofAbnormal and Social Psychology, 66(6):574-583.Google Scholar
Paiva, D. S. and Evans, R. (2005). Empirically-based control of natural language generation. In Proceedings of the Annual Meeting of the Association for Computational Linguistics (ACL), pages 58-65, Ann Arbor, MI. Association for Computational Linguistics.Google Scholar
Pennebaker, J. W., Francis, M. E., and Booth, R. J. (2001). Linguistic inquiry and word count. Available from http://www.liwc.net/. Accessed on 11/24/2013.Google Scholar
Pennebaker, J. W. and King, L. A. (1999). Linguistic styles: Language use as an individual difference. Journal of Personality and Social Psychology, 77(6):1296-1312.CrossRefGoogle ScholarPubMed
Pickering, M. and Garrod, S. (2004). Toward a mechanistic psychology of dialogue. Behavioral and Brain Sciences, 27(2):169-226.CrossRefGoogle Scholar
Porayska-Pomsta, K. and Mellish, C. (2004). Modelling politeness in natural language generation. In Proceedings of the International Conference on Natural Language Generation (INLG), pages 141-150, Brockenhurst, UK. Springer.Google Scholar
Rabiner, L. R. (1989). Tutorial on hidden Markov models and selected applications in speech recognition. Proceedings of the IEEE, 77(2):257-286.CrossRefGoogle Scholar
Reeves, B. and Nass, C. (1996). The Media Equation. University of Chicago Press, Chicago, IL.Google Scholar
Reiter, E. and Dale, R. (2000). Building Natural Language Generation Systems. Cambridge University Press, Cambridge, UK.CrossRefGoogle Scholar
Scherer, K. R. (1979). Personality markers in speech. In Scherer, K. R. and Giles, H., editors, Social Markers in Speech, pages 147-209. Cambridge University Press, Cambridge, UK.Google Scholar
Stent, A., Prasad, R., and Walker, M. A. (2004). Trainable sentence planning for complex information presentation in spoken dialog systems. In Proceedings of the Annual Meeting of the Associationfor Computational Linguistics (ACL), pages 79-86, Barcelona, Spain. Association for Computational Linguistics.Google Scholar
Stent, A., Walker, M., Whittaker, S., and Maloor, P. (2002). User-tailored generation for spoken dialogue: An experiment. In Proceedings of the International Conference on Spoken Language Processing (INTERSPEECH), pages 1281-1284, Denver, CO. International Speech Communication Association.Google Scholar
Traum, D., Fleischman, M., and Hovy, E. (2003). NL generation for virtual humans in a complex social environment. In Working Papers of the AAAI Spring Symposium on Natural Language Generation in Spoken and Written Dialogue, pages 151-158, Stanford, CA. AAAI Press.Google Scholar
Tsochantaridis, I., Hofmann, T., Joachims, T., and Altun, Y. (2004). Support vector learning for interdependent and structured output spaces. In Proceedings of the International Conference on Machine Learning (ICML), Banff, Canada. The International Machine Learning Society, Association for Computing Machinery.Google Scholar
Walker, M., Whittaker, S., Stent, A., Maloor, P., Moore, J. D., Johnston, M., and Vasireddy, G. (2002). Speech-Plans: Generating evaluative responses in spoken dialogue. In Proceedings of the International Conference on Natural Language Generation (INLG). Association for Computational Linguistics.Google Scholar
Walker, M., Whittaker, S., Stent, A., Maloor, P., Moore, J., Johnston, M., and Vasireddy, G. (2004). Generation and evaluation of user tailored responses in multimodal dialogue. Cognitive Science, 28(5):811-840.CrossRefGoogle Scholar
Walker, M. A., Stent, A., Mairesse, F., and Prasad, R. (2007). Individual and domain adaptation in sentence planning for dialogue. Journal of Artificial Intelligence Research, 30(1):413-456.Google Scholar
Wang, N., Johnson, W. L., Mayer, R. E., Rizzo, P., Shaw, E., and Collins, H. (2008). The politeness effect: Pedagogical agents and learning outcomes. International Journal of Human-Computer Studies, 66(2):98-112.CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×