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1 - Introduction

Approaches to Mediation

Published online by Cambridge University Press:  29 July 2019

Angela Cora Garcia
Affiliation:
Bentley University, Massachusetts
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Summary

Minor disagreements and occasional conflicts between people are a common experience and a normal part of life. While such disagreements are typically handled or resolved informally by those involved, there are times when help must be obtained from others. In some cases, individuals utilize the legal system (for example, by filing a law suit or filing a case in small claims court). Other disputants may choose to utilize alternative dispute resolution approaches such as mediation or arbitration.

Type
Chapter
Information
How Mediation Works
Resolving Conflict Through Talk
, pp. xiv - 27
Publisher: Cambridge University Press
Print publication year: 2019

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