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Chapter 9 - Minimizing the Impact Technology Has on Interviewer–Interviewee Rapport

An Existential-Phenomenological Analysis

Published online by Cambridge University Press:  14 November 2024

Paul M.W. Hackett
Affiliation:
Emerson College, Boston
Christopher M. Hayre
Affiliation:
The University of Canberra
Dave Muller
Affiliation:
Suffolk University, Massachusetts
Marcia Scherer
Affiliation:
University of Rochester Medical Center, New York
Ava Gordley-Smith
Affiliation:
University of Suffolk
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Summary

Many midcentury continental philosophers, most notably Martin Heidegger (1889--1976), were skeptical about and critical of using technology to mediate human activities. Telephones and computers not only simplify communication, they transform communication (and humans along with it). Postphenomenology is an emerging qualitative research group that examines the transformation of humans by technology. Led by the American philosopher Don Idhe, postphenomenologists maintain that this change is neither bad nor good. Martin Heidegger, however, around whom new and exciting healthcare research is being done, would disagree. There is no discovery without a simultaneous covering. The authors examine whether something of importance is, indeed, covered up when qualitative researchers rely on technology. A three-year international qualitative study on PTSD with active-duty military, which relied heavily on technology, is used to examine the strengths and weaknesses of combining technology with phenomenological healthcare research.

Type
Chapter
Information
The Future of Qualitative Research in Healthcare
The Role and Management of Digital Methods
, pp. 125 - 140
Publisher: Cambridge University Press
Print publication year: 2024

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