Skip to main content Accessibility help
×
Hostname: page-component-586b7cd67f-t7czq Total loading time: 0 Render date: 2024-11-26T00:18:09.659Z Has data issue: false hasContentIssue false

2 - Characters from the Corporate Underworld

Alex, Ali, Luisa and Marcel

Published online by Cambridge University Press:  26 May 2022

Jana Costas
Affiliation:
European University Viadrina Frankfurt (Oder)
Get access

Summary

This chapter explores the stories of four cleaners, Alex, Ali, Luisa and Marcel, to illustrate the different paths people take into cleaning. The chapter begins with an overview of the occupation of cleaning, its history and status, followed by a discussion of CleanUp’s human resource management's approach. I develop how the occupation is stigmatized not only because it is low-skilled, low-paid and deals with dirt. The stigma also derives from the groups of people perceived to do it. CleanUp seeks to counter the stigma by emphasizing professionalism. The stories of the four cleaners illustrate how cleaning constitutes a catch basin for a variety of people. People enter cleaning from different walks of life, however, they all share origins in the social underworld. While CleanUp’s professionalization efforts have limited impact on cleaners’ understanding of their work and role, they all want to be recognized for their work, display a strong work ethic and work independently. The association of cleaning with degrading, unskilled, undignified work does not necessarily corrupt the cleaners’ sense of self. They regard cleaning as a portal to dignity, a source of satisfaction and pride.

Type
Chapter
Information
Dramas of Dignity
Cleaners in the Corporate Underworld of Berlin
, pp. 39 - 62
Publisher: Cambridge University Press
Print publication year: 2022

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×