Skip to main content Accessibility help
×
Hostname: page-component-586b7cd67f-l7hp2 Total loading time: 0 Render date: 2024-11-26T05:08:32.460Z Has data issue: false hasContentIssue false

2 - The Open Organization

Published online by Cambridge University Press:  09 November 2023

Charles C. Snow
Affiliation:
Pennsylvania State University
Øystein D. Fjeldstad
Affiliation:
BI Norwegian Business School
Get access

Summary

The ability to organize is our most valuable social technology. Organizing affects an enterprise’s efficiency, effectiveness, and ability to adapt. Modern organizations operate in increasingly complex, dynamic environments, which puts a premium on adaptation. Compared to traditional organizations, modern organizations are flatter and more open to their environment. Their processes are more generative and interactive – actors themselves generate and coordinate solutions rather than follow hierarchically devised plans and directives. Modern organizations search outside their boundaries for resources wherever they may exist. They coproduce products and services with suppliers, customers, and partners. They collaborate, both internally and externally, to learn and become more capable. In this book, leading voices in the field of organization design articulate and exemplify how a combination of agile processes, artificial intelligence, and digital platforms powers adaptive, sustainable, and healthy organizations.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2023

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Alexy, O., George, G., & Salter, A. J. 2013. Cui bono? The selective revealing of knowledge and its implications for innovative activity. Academy of Management Review 38(2): 270291.Google Scholar
Barney, J. B. 1991. Firm resources and sustained competitive advantage. Journal of Management 17(1): 99120.Google Scholar
Caves, R. E., & Porter, M. E. 1977. From entry barriers to mobility barriers: Conjectural decisions and contrived deterrence to new competition. The Quarterly Journal of Economics 91(2): 241261.CrossRefGoogle Scholar
Chesbrough, H. W. 2003. Open Innovation: The New Imperative for Creating and Profiting from Technology. Harvard Business School Press, Boston, MA.Google Scholar
Chesbrough, H. W. 2006. Open Business Models: How to Thrive in the New Innovation Landscape. Harvard Business School Press, Boston, MA.Google Scholar
Chesbrough, H. & Bogers, M. 2014. Explicating open innovation: clarifying an emerging paradigm for understanding innovation. In Chesbrough, H., Vanhaverbeke, W., and West, J. (eds.), New Frontiers in Open Innovation: 328. Oxford University Press, Oxford, UK.CrossRefGoogle Scholar
Chesbrough, H., Lettl, C., & Ritter, T. 2018. Value creation and value capture in open innovation. Journal of Product Innovation Management 35(6): 930938.CrossRefGoogle Scholar
Chiaroni, D., Chiesa, V., & Frattini, F. 2010. Unravelling the process from closed to open innovation: evidence from mature, asset-intensive industries. R&D Management 40(3): 222245.Google Scholar
Colquitt, J. A., Greenberg, J., & Zapata-Phelan, C. P. 2005. What is organizational justice? A historical overview. In Greenberg, J. and Colquitt, J. A. (eds.), Handbook of Organizational Justice, vol. 1: 358. Lawrence Erlbaum Associates, New York, NY.Google Scholar
Dyer, J. H. & Singh, H. 1998. The relational view: cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review 23(4): 660679.Google Scholar
Eccles, R. G. 1981. The quasifirm in the construction industry. Journal of Economic Behavior & Organization 2(4): 335357.Google Scholar
Farjoun, M. 2010. Beyond dualism: stability and change as a duality. Academy of Management Review 35(2): 202225.Google Scholar
Fjeldstad, Ø. D., Snow, C. C., Miles, R. E., & Lettl, C. 2012. The architecture of collaboration. Strategic Management Journal 33(6): 734750.Google Scholar
Franke, N., Keinz, P., & Klausberger, K. 2013. “Does this sound like a fair deal?”: antecedents and consequences of fairness expectations in the individual’s decision to participate in firm innovation. Organization Science 24(5): 14951516.CrossRefGoogle Scholar
Fuchs, V. 1968. The Service Economy. National Bureau of Economic Research, Washington, DC.Google Scholar
Gassmann, O. & Enkel, E. 2004. Towards a theory of open innovation: three core process archetypes. Proceedings of The R&D Management Conference, Lisbon, Portugal, July 6–9.Google Scholar
Greer, C. R., Lusch, R. F., & Vargo, S. L. 2016. A service perspective: key managerial insights from service-dominant (S-D) logic. Organizational Dynamics 45: 2838.Google Scholar
Heinerth, C., Lettl, C., & Keinz, P. 2013. Synergies among producer firms, lead users, and user communities: the case of the LEGO producer-user ecosystem. Journal of Product Innovation Management 31(4): 848866. https://doi.org/10.1111/jpim.12127Google Scholar
Henkel, J. 2006. Selective revealing in open innovation processes: the case of embedded Linux. Research Policy 35(7): 953969.Google Scholar
Jones, C., Hesterly, W. S., & Borgatti, S. P. 1997. A general theory of network governance: exchange conditions and social mechanisms. Academy of Management Review 22(4): 911945.Google Scholar
Keinz, P., Heinerth, C., & Lettl, C. 2012. Designing the organization for user innovation. Journal of Organization Design 1(3): 2036.Google Scholar
Laursen, K. & Salter, A. J. 2014. The paradox of openness: appropriability, external search and collaboration. Research Policy 43(5): 867878.CrossRefGoogle Scholar
Luhmann, N. 1995. Social Systems. Stanford University Press, Stanford, CA.Google Scholar
Lusch, R. F. & Vargo, S. L. 2014. Service-Dominant Logic: Premises, Perspectives, Possibilities. Cambridge University Press, Cambridge, UK.Google Scholar
Macaulay, S. 1963. Non-contractual relations in business: a preliminary study. American Sociological Review 28: 119.Google Scholar
Macneil, I. R. 1978. Contracts: adjustment of long-term economic relations under classical, neoclassical, and relational contract law. Northwestern University Law Review 72: 854905.Google Scholar
Makimoto, T. & Manners, D. 1997. Digital Nomad. Wiley, New Jersey.Google Scholar
Mathews, J. 2014. Entrepreneurial strategies in Asian latecomer firms. In Yu, F.-L. Tony and Yan, H.-D. (eds.), Handbook of East Asian Entrepreneurship: 3044. Routledge, Abingdon, UK.Google Scholar
Miles, R. E. & Snow, C. C. 1994. Fit, Failure, and the Hall of Fame: How Companies Succeed or Fail. Free Press, New York, NY.Google Scholar
Nambisan, S. & Baron, R. A. 2010. Different roles, different strokes: organizing virtual customer environments to promote two types of customer contributions. Organization Science 21(2): 554572.Google Scholar
Normann, R. & Ramirez, R. 1993. From value chain to value constellation: designing interactive strategy. Harvard Business Review 71(4): 6577.Google Scholar
Ostrom, E. 1990. Governing the Commons: The Evolution of Institutions for Collective Action. Cambridge University Press, Cambridge, UK.Google Scholar
Pavitt, K. 1984. Sectoral patterns of sectoral change: towards a taxonomy and a theory. Research Policy 13: 343373.Google Scholar
Piezunka, H. & Dahlander, L. 2019. Idea rejected, tie formed: organizations’ feedback on crowdsourced ideas. Academy of Management Journal 62(2): 503530.CrossRefGoogle Scholar
Ramirez, R. 1999. Value co-production: intellectual origins and implications for practice and research. Strategic Management Journal 20(1): 4965.Google Scholar
Richter, S. & Richter, A. 2020. Digital nomads. Business & Information Systems Engineering 62(1): 7781.Google Scholar
Ritter, T. 1999. The networking company: antecedents for coping with relationships and networks effectively. Industrial Marketing Management 28(5): 467479.Google Scholar
Ritter, T. & Gemünden, H. G. 2003. Network competence: its impact on innovation success and its antecedents. Journal of Business Research 56(9): 745755.Google Scholar
Ritter, T., Wilkinson, I. F., & Johnston, W. J. 2004. Managing in complex business networks. Industrial Marketing Management 33(3): 175183.Google Scholar
Santos, F. M. & Eisenhardt, K. M. 2005. Organizational boundaries and theories of organization. Organization Science 16: 491508.Google Scholar
Schermerhorn, J. R., Hunt, J. G., & Osborn, R. N. 1995. Basic Organizational Behavior. Wiley, New York, NY.Google Scholar
Schreyögg, G. & Sydow, J. 2010. Crossroads – organizing for fluidity? Dilemmas of new organizational forms. Organization Science 21(6): 12511262.Google Scholar
Teece, D. J. 2007. Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal 28(13): 13191350.Google Scholar
Teece, D. J., Pisano, G., & Shuen, A. 1997. Dynamic capabilities and strategic management. Strategic Management Journal 18(7): 509533.Google Scholar
The Economist. 2017. Google leads in the race to lead artificial intelligence. San Francisco, December 7.Google Scholar
Tidd, J., Bessant, J., & Pavitt, K. 1997. Managing Innovation: Integrating Technological, Market and Organizational Change. Wiley, Chichester, UK.Google Scholar
Uhl-Bien, M. 2006. Relational leadership theory: exploring the social processes of leadership and organizing. Leadership Quarterly 17(6): 654676.Google Scholar
Vanhaverbeke, W. 2006. The interorganizational context of open innovation. In Chesbrough, H., Vanhaverbeke, W., and West, J. (eds.), Open Innovation: Researching a New Paradigm: 205219. Oxford University Press, Oxford, UK.Google Scholar
von Hippel, E. 1988. The Sources of Innovation. Oxford University Press, New York, NY.Google Scholar
von Hippel, E. 2005. Democratizing Innovation: Users Take Center Stage. MIT Press, Cambridge, MA.Google Scholar
von Hippel, E. 2016. Free Innovation. MIT Press, Cambridge, MA.Google Scholar
Wadhwa, A., Bodas Freitas, I. M., & Sarkar, M. B. 2017. The paradox of openness and value capture protection strategies: effect of extramural R&D on innovative performance. Organization Science 28(5): 873893.Google Scholar
Walter, A., Auer, M., & Ritter, T. 2006. The impact of network capabilities and entrepreneurial orientation on university spin-off performance. Journal of Business Venturing 21(4): 541567.Google Scholar
Williamson, O. E. 1985. The Economic Institutions of Capitalism. Free Press, New York, NY.Google Scholar
Zobel, A.-K. & Hagedoorn, J. 2020. Implications of open innovation for organizational boundaries and the governance of contractual relations. Academy of Management Perspectives 34(3): 400423.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×