Book contents
- Creating a Geriatric Emergency Department
- Creating a Geriatric Emergency Department
- Copyright page
- Dedication
- Contents
- Acknowledgments
- Introduction
- Chapter 1 Making the Case for a Geriatric Emergency Department
- Chapter 2 Starting a Geriatric Emergency Department
- Chapter 3 Overcoming Resistance: What to Do with “Yeah, But…”
- Chapter 4 You: An Approach to Your Older Emergency Department Patients
- Chapter 5 People: Adding Staffing and Training
- Chapter 6 Processes: Implementing Protocols and Policies
- Chapter 7 Place: Addressing the Physical Environment
- Chapter 8 Quality Improvement in the Geriatric Emergency Department: Getting Started
- Chapter 9 Launching Your Geriatric Emergency Department: From First Steps to Accreditation
- Appendix: Practical Resources and Links
- Index
- References
Chapter 3 - Overcoming Resistance: What to Do with “Yeah, But…”
Published online by Cambridge University Press: 20 January 2022
Book contents
- Creating a Geriatric Emergency Department
- Creating a Geriatric Emergency Department
- Copyright page
- Dedication
- Contents
- Acknowledgments
- Introduction
- Chapter 1 Making the Case for a Geriatric Emergency Department
- Chapter 2 Starting a Geriatric Emergency Department
- Chapter 3 Overcoming Resistance: What to Do with “Yeah, But…”
- Chapter 4 You: An Approach to Your Older Emergency Department Patients
- Chapter 5 People: Adding Staffing and Training
- Chapter 6 Processes: Implementing Protocols and Policies
- Chapter 7 Place: Addressing the Physical Environment
- Chapter 8 Quality Improvement in the Geriatric Emergency Department: Getting Started
- Chapter 9 Launching Your Geriatric Emergency Department: From First Steps to Accreditation
- Appendix: Practical Resources and Links
- Index
- References
Summary
Provides a response to the standard arguments against a Geriatric ED: we don’t need it; we don’t have time, money, expertise; we don’t want it. Suggests some opportunities to get support: “what’s in it for me?” Provides some sample scripts to use with colleagues to move to “Yes, and . . .”
- Type
- Chapter
- Information
- Creating a Geriatric Emergency DepartmentA Practical Guide, pp. 32 - 39Publisher: Cambridge University PressPrint publication year: 2022
References
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Hoon, LS, Mackey, S, Hong-Gu, H. Elderly patients’ experiences of care received in the emergency department: a systematic review. JBI Evid Synth [Internet]. 2012;10(23). Available from: https://journals.lww.com/jbisrir/Fulltext/2012/10230/Elderly_patients__experiences_of_care_received_in.1.aspxGoogle ScholarPubMed
Shankar, KN, Bhatia, BK, Schuur, JD. Toward patient-centered care: a systematic review of older adults’ views of quality emergency care. Ann Emerg Med. 2014 May 1;63(5):529–50.e1.CrossRefGoogle ScholarPubMed
Ginde, AA, Moss, M, Shapiro, NI, Schwartz, RS. Impact of older age and nursing home residence on clinical outcomes of US emergency department visits for severe sepsis. J Crit Care. 2013;28(5):606–11.Google Scholar
Deasey, D, Kable, A, Jeong, S. Results of a national survey of Australian nurses’ practice caring for older people in an emergency department. J Clin Nurs. 2016 Oct 1;25(19–20):3049–57.CrossRefGoogle ScholarPubMed