Book contents
- The Cambridge Handbook of the Changing Nature of Work
- The Cambridge Handbook of the Changing Nature of Work
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Part I Introduction to the Changing Nature of Work
- Part II What Has Changed?
- Part III Implications for Talent Management and Impact on Employees
- 14 Implications of the Changing Nature of Work for Selection
- 15 Implications of the Changing Nature of Work for Recruitment and Retention
- 16 Performance Management and the Changing Nature of Work
- 17 Implications of the Changing Nature of Work for Training
- 18 Leader Behaviors and the Changing Nature of Work
- 19 The Changing Nature of Teams
- 20 Managing Employees across the Working Lifespan
- 21 Implications of the Changing Nature of Work for Employee Attitudes and Work Perceptions
- 22 Implications of the Changing Nature of Work for the Interface between Work and Nonwork Roles
- 23 Implications of the Changing Nature of Work for Employee Health and Safety
- 24 The Dark Side of Workplace Technology
- 25 Implications of the Changing Nature of Work for the Employee–Organization Relationship
- 26 The Future of Work
- 27 Sustainability as a Driver of Organizational Change
- Index
- References
24 - The Dark Side of Workplace Technology
Cyber-Related Counterproductive Work Behavior, Workplace Mistreatment, and Violation of Workplace Ethics
from Part III - Implications for Talent Management and Impact on Employees
Published online by Cambridge University Press: 02 April 2020
- The Cambridge Handbook of the Changing Nature of Work
- The Cambridge Handbook of the Changing Nature of Work
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Part I Introduction to the Changing Nature of Work
- Part II What Has Changed?
- Part III Implications for Talent Management and Impact on Employees
- 14 Implications of the Changing Nature of Work for Selection
- 15 Implications of the Changing Nature of Work for Recruitment and Retention
- 16 Performance Management and the Changing Nature of Work
- 17 Implications of the Changing Nature of Work for Training
- 18 Leader Behaviors and the Changing Nature of Work
- 19 The Changing Nature of Teams
- 20 Managing Employees across the Working Lifespan
- 21 Implications of the Changing Nature of Work for Employee Attitudes and Work Perceptions
- 22 Implications of the Changing Nature of Work for the Interface between Work and Nonwork Roles
- 23 Implications of the Changing Nature of Work for Employee Health and Safety
- 24 The Dark Side of Workplace Technology
- 25 Implications of the Changing Nature of Work for the Employee–Organization Relationship
- 26 The Future of Work
- 27 Sustainability as a Driver of Organizational Change
- Index
- References
Summary
While technology is beneficial in many ways for organizations, it also allows employees a plethora of new methods to engage in workplace mistreatment and other counterproductive work behavior (CWB). Thus, technology’s role in the changing nature of work includes contributing to deleterious organizational and employee wellbeing outcomes. This chapter focuses on newer cyber-CWB and cyber occupational health psychology (C-OHP) constructs that lead to these negative workplace effects, including cyber incivility, cyberbullying, cyberloafing, and cybersecurity behaviors. The extant literature in this nascent area suggests that many of these behaviors occur on a frequent basis in today’s workplace, and we provide recommendations to lessen the occurrence of C-CWB and C-OHP behaviors. We also discuss potential drawbacks of commonly employed deterrents of these behaviors, such as social media screening and workplace monitoring.
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- The Cambridge Handbook of the Changing Nature of Work , pp. 509 - 531Publisher: Cambridge University PressPrint publication year: 2020