Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-m6dg7 Total loading time: 0 Render date: 2024-11-19T06:31:01.710Z Has data issue: false hasContentIssue false

20 - Sensemaking in strategy as practice: a phenomenon or a perspective?

from Part III - Theoretical Resources: Organization and Management Theories

Published online by Cambridge University Press:  05 October 2015

Joep Cornelissen
Affiliation:
VU University Amsterdam
Henri Schildt
Affiliation:
Aalto University, Helsinki
Damon Golsorkhi
Affiliation:
Grenoble School of Management
Linda Rouleau
Affiliation:
HEC Montréal
David Seidl
Affiliation:
Universität Zürich
Eero Vaara
Affiliation:
Svenska Handelshögskolan, Helsinki
Get access

Summary

Given the broad interest of strategy-as-practice scholars in the situated emergence of strategy from the actual actions, choices, cognitions, language and emotions of actors within organizations, it is inevitable that the literature has intersected with the sensemaking literature that has emerged around Karl Weick's work. Sensemaking has long been the dominant theoretical approach to meaning and interpretation in mainstream organization studies, including topics such as decision-making (Maitlis 2005), behaviours during crises (Weick 1993) and organizational change (Gioia et al. 1994). Sensemaking in fact provides a range of resources for theorizing, as it is less of a theory than a broad umbrella construct encompassing and synthesizing a range of observations and approaches from social theory, sociology and social psychology (Weick 1979).

In recent years, the concept of sensemaking has been regularly invoked and used as part of SAP research in empirical and theoretical work alike. Indeed, sensemaking has become such a central plank in the study of strategy practice that it is frequently mentioned as a theoretical foundation of the field (Balogun et al. 2014). In this chapter we review the various ways in which sensemaking is used in SAP research and elaborate its future potential to advance how we understand and research strategy practices, praxis and practitioners.

Our review of past strategy-as-practice research suggests that sensemaking was, and continues to be, used in a largely perfunctory manner alongside other theoretical sources, such as structuration and practice theory in SAP research, although the appropriation of the sensemaking literature has grown in prominence in recent years. We also find that the use of sensemaking is more varied than that of most other concepts – and is thus defined in somewhat different ways across SAP studies. In the broadest sense, scholars use the term ‘sensemaking’ to refer to a category of empirically observable practices, mostly relating to instances of individual thought and group conversations relating to strategy (Balogun et al. 2014). In other cases, scholars appropriate the sensemaking literature more explicitly to capture the interplay of interpretations and action as enactment (see Porac, Thomas and Baden-Fuller 1989).

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2015

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Balogun, J. (2006), ‘Managing change: steering a course between intended strategies and unanticipated outcomes’, Long Range Planning, 39/1: 29–49.CrossRefGoogle Scholar
Balogun, J., Gleadle, P., Hope Hailey, V., and Willmott, H. (2005), ‘Managing change across boundaries: boundary-shaking practices’, British Journal of Management, 16/4: 261–78.CrossRefGoogle Scholar
Balogun, J., Jacobs, C. D., Jarzabkowski, P., Mantere, S., and Vaara, E. (2014), ‘Placing strategy discourse in context: sociomateriality, sensemaking, and power’, Journal of Management Studies, 51/2: 175–201.CrossRefGoogle Scholar
Balogun, J., and Johnson, G. (2004), ‘Organizational restructuring and middle manager sensemaking’, Academy of Management Journal, 47/4: 523–49.Google Scholar
Bean, C. J., and Hamilton, F. E. (2006), ‘Leader framing and follower sensemaking: response to downsizing in the brave new workplace’, Human Relations, 59/3: 321–49.CrossRefGoogle Scholar
Bechky, B. A. (2003), ‘Sharing meaning across occupational communities: the transformation of knowledge on a production floor’, Organization Science, 14/3: 312–30.CrossRefGoogle Scholar
Bogner, W. C., and Barr, P. S. (2000), ‘Making sense in hypercompetitive environments: a cognitive explanation for the persistence of high velocity competition’, Organization Science, 11/2: 212–26.CrossRefGoogle Scholar
Boje, D. M. (1991), ‘The storytelling organization: a study of story performance’, Administrative Science Quarterly, 36/1: 106–28.CrossRefGoogle Scholar
Burrell, G., and Morgan, G. (1979), Sociological Paradigms and Organisational Analysis. London: Heinemann.Google Scholar
Chia, R., and Holt, R. (2006), ‘Strategy as practical coping: a Heideggerian perspective’, Organization Studies, 27/5: 635–55.CrossRefGoogle Scholar
Clark, H. H. (1996), Using Language. Cambridge University Press.CrossRefGoogle Scholar
Corley, K. G., and Gioia, D. A. (2004), ‘Identity ambiguity and change in the wake of a corporate spin-off’, Administrative Science Quarterly, 49/2: 173–208.Google Scholar
Cornelissen, J. (2012),’Sensemaking under pressure: the influence of professional roles and social accountability on the creation of sense’, Organization Science, 23/1: 118–37.CrossRefGoogle Scholar
Cornelissen, J., and Clarke, J. S. (2010), ‘Imagining and rationalizing opportunities: inductive reasoning, and the creation and justification of new ventures’, Academy of Management Review, 35/4: 539–57.Google Scholar
Cornelissen, J., Mantere, S., and Vaara, E. (2014), ‘The contraction of meaning: the combined effect of communication, emotions and materiality on sensemaking in the Stockwell shooting’, Journal of Management Studies, 51/5: 699–736.CrossRefGoogle Scholar
Cornelissen, J., and Werner, M. D. (2014), ‘Putting framing in perspective: a review of framing and frame analysis across the management and organizational literature’, Academy of Management Annals, 8/1: 181–235.CrossRefGoogle Scholar
Daft, R. L., and Weick, K. E. (1984), ‘Toward a model of organizations as interpretation systems’, Academy of Management Review, 9/2: 284–95.CrossRefGoogle Scholar
Das, K., and Kumar, R. (2010), ‘Interpartner sensemaking in strategic alliances: managing cultural differences and internal tensions’, Management Decision, 48/1: 17–36.CrossRefGoogle Scholar
Emirbayer, M., and Mische, A. (1998), ‘What is agency?’, American Journal of Sociology, 103/4: 962–1023.CrossRefGoogle Scholar
Fenton, C., and Langley, A. (2011), ‘Strategy as practice and the narrative turn’, Organization Studies, 32/9: 1171–96.CrossRefGoogle Scholar
Festinger, L. (1957), A Theory of Cognitive Dissonance. Evanston, IL: Row, Peterson.Google Scholar
Fiss, P. C., and Zajac, E. J. (2006), ‘The symbolic management of strategic change: sensegiving via framing and decoupling’, Academy of Management Journal, 49/6: 1173–93.CrossRefGoogle Scholar
Garud, R., Schildt, H. A., and Lant, T. (2014), ‘Entrepreneurial storytelling, future expectations, and the paradox of legitimacy’, Organization Science, 25/5: 1479–92.CrossRefGoogle Scholar
Gioia, D. A., and Chittipeddi, K. (1991), ‘Sensemaking and sensegiving in strategic change initiation’, Strategic Management Journal, 12/6: 433–48.CrossRefGoogle Scholar
Gioia, D. A., and Mehra, A. (1996), ‘Review of Karl E. Weick's Sensemaking in Organizations’, Academy of Management Review, 21/4: 1226–30.CrossRefGoogle Scholar
Gioia, D. A., and Thomas, J. B. (1996), ‘Identity, image and issue interpretation: sensemaking during strategic change in academia’, Administrative Science Quarterly, 41/3: 370–403.CrossRefGoogle Scholar
Gioia, D. A., Thomas, J. B., Clark, S. M., and Chittipeddi, K. (1994), ‘Symbolism and strategic change in academia: the dynamics of sensemaking and influence’, Organization Science, 5/3: 363–83.CrossRefGoogle Scholar
Goffman, E. (1974), Frame Analysis: An Essay on the Organization of Experience. Boston: North Eastern University Press.Google Scholar
Hirsch, P. M., and Levin, D. Z. (1999), ‘Umbrella advocates versus validity police: a life-cycle model’, Organization Science, 10/2: 199–212.CrossRefGoogle Scholar
Holt, R., and Cornelissen, J. (2014), ‘Sensemaking revisited’, Management Learning, 45/5: 525–39.CrossRefGoogle Scholar
Jarzabkowski, P. (2003), ‘Strategic practices: an activity theory perspective on continuity and change’, Journal of Management Studies, 40/1: 23–55.CrossRefGoogle Scholar
Jarzabkowski, P. (2005), Strategy as Practice: An Activity-Based View. London: Sage.Google Scholar
Jarzabkowski, P. (2008), ‘Shaping strategy as a structuration process’, Academy of Management Journal, 51/4: 621–50.Google Scholar
Jarzabkowski, P., and Seidl, D. (2008), ‘The role of strategy meetings in the social practice of strategy’, Organization Studies, 29/11: 1391–426.CrossRefGoogle Scholar
Kahneman, D. (2003), ‘Maps of bounded rationality: a perspective on intuitive judgment and choice’, in Frangsmyr, T. (ed.), Les Prix Nobel 2002: 449–89. Stockholm: Nobel Foundation.Google Scholar
Kaplan, S. (2008), ‘Framing contests: strategy making under uncertainty’, Organization Science, 19/5: 729–52.CrossRefGoogle Scholar
Kaplan, S. (2011a), ‘Research in cognition and strategy: reflections on two decades of progress and a look to the future’, Journal of Management Studies, 48/3: 665–95.CrossRefGoogle Scholar
Kaplan, S. (2011b), ‘Strategy and PowerPoint: an inquiry into the epistemic culture and machinery of strategy making’, Organization Science, 22/2: 320–46.CrossRefGoogle Scholar
Kaplan, S., and Orlikowski, W. J. (2013), ‘Temporal work in strategy making’, Organization Science, 24/4: 965–95.CrossRefGoogle Scholar
Kendon, A. (2004), Gesture: Visible Action as Utterance. Cambridge University Press.CrossRefGoogle Scholar
Küpers, W., Mantere, S., and Statler, M. (2013), ‘Strategy as storytelling: a phenomenological exploration of embodied narrative practice’, Journal of Management Inquiry, 22/1: 83–100.CrossRefGoogle Scholar
Kwon, W., Clarke, I., and Wodak, R. (2014), ‘Micro-level discursive strategies for constructing shared views around strategic issues in team meetings’, Journal of Management Studies, 51/2: 265–90.CrossRefGoogle Scholar
Langley, A. (1999), ‘Strategies for theorizing from process data’, Academy of Management Review, 24/4: 691–710.CrossRefGoogle Scholar
Leonardi, P. M., Tsedal, B., and Neeley, E. G. (2012), ‘How managers use multiple media: discrepant events, power, and timing in redundant communication’, Organization Science, 23/1: 98–117.CrossRefGoogle Scholar
Liu, F., and Maitlis, S. (2014), ‘Emotional dynamics and strategizing processes: a study of strategic conversations in top team meetings’, Journal of Management Studies, 51/2: 202–34.CrossRefGoogle Scholar
Maitlis, S. (2005), ‘The social processes of organizational sensemaking’, Academy of Management Journal, 48/1: 21–49.CrossRefGoogle Scholar
Maitlis, S., and Christianson, M. (2014), ‘Sensemaking in organizations: taking stock and moving forward’, Academy of Management Annals, 8/1: 57–125.CrossRefGoogle Scholar
Maitlis, S., and Lawrence, T. (2007), ‘Triggers and enablers of sensegiving in organizations’, Academy of Management Journal, 50/1: 57–84.CrossRefGoogle Scholar
Maitlis, S., and Sonenshein, S. (2010), ‘Sensemaking in crisis and change: inspiration and insights from Weick (1988)’, Journal of Management Studies, 47/3: 551–80.CrossRefGoogle Scholar
Mantere, S., Schildt, H. A., and Sillince, J. (2012), ‘Reversal of strategic change’, Academy of Management Journal, 55/1: 172–96.CrossRefGoogle Scholar
Mantere, S., and Vaara, E. (2008), ‘On the problem of participation in strategy: a critical discursive perspective’, Organization Science, 19/2: 341–58.CrossRefGoogle Scholar
McCabe, D. (2010), ‘Strategy-as-power: ambiguity, contradiction and the exercise of power in a UK building society’, Organization, 17/2: 151–75.CrossRefGoogle Scholar
Morgan, G., Frost, P., and Pondy, L. R. (1983), ‘Organizational symbolism’, in Pondy, L. R., Frost, P., Morgan, G., and Dandridge, T. (eds.), Organizational Symbolism: 3–35. Greenwich, CT: JAI Press.Google Scholar
Mueller, F., Whittle, A., Gilchrist, A., and Lenney, P. (2013), ‘Politics and strategy practice: ethnomethodologically-informed discourse analysis perspective’, Business History, 55/7: 1168–99.CrossRefGoogle Scholar
Nigam, A., and Ocasio, W. (2010), ‘Event attention, environmental sensemaking, and change in institutional logics: an inductive analysis of the effects of public attention to Clinton's health care reform initiative’, Organization Science, 21/4: 823–41.CrossRefGoogle Scholar
Porac, J. F., Thomas, H., and Baden-Fuller, C. (1989), ‘Competitive groups as cognitive communities: the case of Scottish knitwear manufacturers’, Journal of Management Studies, 26/4: 397–416.CrossRefGoogle Scholar
Porac, J. F., Thomas, H., and Baden-Fuller, C. (2011), ‘Competitive groups as cognitive communities: the case of Scottish knitwear manufacturers revisited’, Journal of Management Studies, 48/3: 646–64.CrossRefGoogle Scholar
Pratt, M. G. (2000), ‘The good, the bad, and the ambivalent: managing identification among Amway distributors’, Administrative Science Quarterly, 45/3: 456–93.CrossRefGoogle Scholar
Pye, A. J. (2002), ‘The changing power of “explanations”: directors, academics and their sensemaking from 1989 to 2000’, Journal of Management Studies, 39/7: 907–26.CrossRefGoogle Scholar
Quinn, R., and Worline, M. C. (2008), ‘Enabling courageous collective action: conversations from United Airlines flight 93’, Organization Science, 19/4, 497–516.CrossRefGoogle Scholar
Rasche, A., and Chia, R. (2009), ‘Researching strategy practices: a genealogical social theory perspective’, Organization Studies, 30/7: 713–34.CrossRefGoogle Scholar
Ravasi, D., and Schultz, M. (2006), ‘Responding to organizational identity threats: exploring the role of organizational culture’, Academy of Management Journal, 49/3: 433–58.CrossRefGoogle Scholar
Ricœur, P. (1984), Time and Narrative, 3 vols. University of Chicago Press.Google Scholar
Rorty, R. (1989), Contingency, Irony, and Solidarity. Cambridge University Press.CrossRefGoogle Scholar
Rouleau, L. (2005), ‘Micro-practices of strategic sensemaking and sensegiving: how middle managers interpret and sell change every day’, Journal of Management Studies, 42/7: 1413–41.CrossRefGoogle Scholar
Rouleau, L., and Balogun, J. (2011), ‘Middle managers, strategic sensemaking and discursive competence’, Journal of Management Studies, 48/5: 953–83.CrossRefGoogle Scholar
Schultz, M., and Hernes, T. (2013), ‘A temporal perspective on organizational identity’, Organization Science, 24/1: 1–21.CrossRefGoogle Scholar
Snook, S. A. (2000), Friendly Fire: The Accidental Shootdown of US Black Hawks over Northern Iraq. Princeton University Press.CrossRefGoogle Scholar
Sonenshein, S. (2009), ‘Emergence of ethical issues during strategic change implementation’, Organization Science, 20/1: 223–39CrossRefGoogle Scholar
Starbuck, W., and Milliken, F. (1988), ‘Executive perceptual filters: what they notice and how they make sense’, in Hambrick, D. C. (ed.), The Executive Effect: Concepts and Methods for Studying Top Managers: 35–65. Greenwich, CT: JAI Press.Google Scholar
Stigliani, I., and Ravasi, D. (2012), ‘Organizing thoughts and connecting brains: material practices and the transition from individual to group-level prospective sensemaking’, Academy of Management Journal, 55/5:1232–59.CrossRefGoogle Scholar
Tannen, D. (1979), ‘What's in a frame? Surface evidence for underlying expectations’, in Freedle, R. O. (ed.), New Directions in Discourse Processing: 137–81. Norwood, NJ: Ablex.Google Scholar
Varela, F. (1979), Principles of Biological Autonomy. Amsterdam: Elsevier North.Google Scholar
Vuori, T., and Virtaharju, J. (2012), ‘On the role of emotional arousal in sensegiving’, Journal of Organizational Change Management, 25/1: 48–66.CrossRefGoogle Scholar
Weick, K. E. (1979), The Social Psychology of Organizing, New York: McGraw-Hill.Google Scholar
Weick, K. E. (1988), ‘Enacted sensemaking in crisis situations’, Journal of Management Studies, 25/4: 305–17.CrossRefGoogle Scholar
Weick, K. E. (1993), ‘The collapse of sensemaking in organizations: the Mann Gulch disaster’, Administrative Science Quarterly, 38/4: 628–52.CrossRefGoogle Scholar
Weick, K. E. (1995), Sensemaking in Organizations. Thousand Oaks, CA: Sage.Google Scholar
Weick, K. E., and Roberts, K. H. (1993), ‘Collective mind in organizations: heedful interrelating on flight decks’, Administrative Science Quarterly, 38/3: 357–81.CrossRefGoogle Scholar
Weick, K. E., Sutcliffe, K. M., and Obstfeld, D. (2005), ‘Organizing and the process of sensemaking’, Organization Science, 16/4: 409–21.CrossRefGoogle Scholar
Whiteman, G., and Cooper, W. H. (2011), ‘Ecological sensemaking’, Academy of Management Journal, 54/5: 889–911.CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×