Skip to main content Accessibility help
×
Hostname: page-component-cd9895bd7-hc48f Total loading time: 0 Render date: 2024-12-24T12:36:23.542Z Has data issue: false hasContentIssue false

30 - Practical Intelligence

from Part VI - Kinds of Intelligence

Published online by Cambridge University Press:  13 December 2019

Robert J. Sternberg
Affiliation:
Cornell University, New York
Get access

Summary

Practical intelligence has been referred to as “street smarts” or “common sense” and is typically contrasted with “book smarts” or general academic intelligence. The concept emerged from a recognition that success with solving abstract, academic problems did not necessarily translate to success with solving real-world, practical problems, and vice versa. This chapter reviews research aimed at better understanding the cognitive underpinnings of practical intelligence, its distinctiveness from general intelligence, and its relationship to performance. Particular attention is given to research on tacit knowledge, or the unspoken, practical know-how that often differentiates expert from novice performance. Tacit knowledge has been found to be related to successful performance in domains as diverse as sales, primary education, college admissions, military leadership, information technology, and policing. The chapter concludes with promising directions for future research on the acquisition and dissemination of tacit knowledge as a means of enhancing the development of practical intelligence.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2020

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Anderson, J. R. (1983). The architecture of cognition. Cambridge, MA: Harvard University Press.Google Scholar
Armstrong, S. J., & Mahmud, A. (2008). Experiential learning and the acquisition of managerial tacit knowledgeAcademy of Management Learning and Education7, 189208. https://doi.org/10.5465/AMLE.2008.32712617Google Scholar
Baczyńska, A. (2015). Analytical, practical and emotional intelligence and line manager competencies. Management and Business Administration. Central Europe, 23, 3454. https://doi.org/10.7206/mba.ce.2084-356.156Google Scholar
Baum, J. R., Bird, B. J., & Singh, S. (2011). The practical intelligence of entrepreneurs: Antecedents and a link with new venture growth. Personnel Psychology, 64(2), 397425. https://doi.org/10.1111/j.1744-6570.2011.01214.xCrossRefGoogle Scholar
Berg, C. A. (2000). The development of adult intelligence. In Sternberg, R. J. (Ed.), Handbook of intelligence (pp. 117137). New York: Cambridge University Press.CrossRefGoogle Scholar
Burke, M. J., & Day, R. R. (1986). A cumulative study of the effectiveness of managerial training. Journal of Applied Psychology, 71, 232246.Google Scholar
Campbell, J. P. (1988). Training design for performance improvement. In Campbell, J. P. & Campbell, R. J. (Eds.), Productivity in organizations: New perspectives from industrial and organizational psychology (pp. 177216). San Francisco: Jossey-Bass.Google Scholar
Carraher, T. N., Carraher, D., & Schliemann, A. D. (1985). Mathematics in the streets and in schools. British Journal of Developmental Psychology, 3, 2129.Google Scholar
Ceci, S. J., & Liker, J. (1986). Academic and nonacademic intelligence: An experimental separation. In Sternberg, R. J. & Wagner, R. K. (Eds.), Practical intelligence: Nature and origins of competence in the everyday world (pp. 119142). New York: Cambridge University Press.Google Scholar
Ceci, S. J., & Liker, J. (1988). Stalking the IQ-expertise relationship: When the critics go fishing. Journal of Experimental Psychology: General, 117, 96100.Google Scholar
Ceci, S. J., & Roazzi, A. (1994). The effects of context on cognition: Postcards from Brazil. In Sternberg, R. J. & Wagner, R. K. (Eds.), Mind in context: Interactionist perspectives on human intelligence (pp. 74101). New York: Cambridge University Press.Google Scholar
Ceci, S.J., & Ruiz, A. (1992). The role of general ability in cognitive complexity: A case study of expertise. In Hoffman, R. (Ed.), The psychology of expertise: Cognitive research and empirical AI (pp. 218230). New York: Springer-Verlag.Google Scholar
Chan, D., & Schmitt, N. (1998). Video-based versus paper-and-pencil method of assessment in situational judgment tests: Subgroup differences in test performance and face validity perceptions. Journal of Applied Psychology, 82, 143159.Google Scholar
Chuang, C., Jackson, S. E., & Jiang, Y. (2016). Can knowledge-intensive teamwork be managed? Examining the roles of HRM systems, leadership, and tacit knowledgeJournal of Management42, 524554. https://doi.org/10.1177/0149206313478189CrossRefGoogle Scholar
Chi, M. T. H., Glaser, R., & Farr, M. J. (Eds.) (1988). The nature of expertise. Hillsdale, NJ: Lawrence Erlbaum Associates.Google Scholar
Cianciolo, A. T., Antonakis, J., & Sternberg, R. J. (2004). Practical intelligence and leadership: Using experience as a ‘mentor’. In Day, D. V., Zaccaro, S. J., Halpin, S. M., Day, D. V., Zaccaro, S. J., Halpin, S. M. (Eds.), Leader development for transforming organizations: Growing leaders for tomorrow (pp. 211236). Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
Cianciolo, A. T., Grigorenko, E. L., Jarvin, L., Gil, G., Drebot, M. E., & Sternberg, R. J. (2006). Practical intelligence and tacit knowledge: Advancements in the measurement of developing expertiseLearning and Individual Differences16, 235253. https://doi.org/10.1016/j.lindif.2006.04.002Google Scholar
Colonia-Willner, R. (1998). Practical intelligence at work: Relationship between aging and cognitive efficiency among managers in a bank environment. Psychology and Aging, 13, 4557.Google Scholar
Colonia-Willner, R. (1999). Investing in practical intelligence: Ageing and cognitive efficiency among executives. International Journal of Behavioral Development, 23, 591614.CrossRefGoogle Scholar
Eddy, A. S. (1988). The relationship between the Tacit Knowledge Inventory for Managers and the Armed Services Vocational Aptitude Battery. Unpublished master’s thesis, St. Mary’s University, San Antonio, TX.Google Scholar
Elliott, J. G., Stemler, S. E., Sternberg, R. J., Grigorenko, E. L., & Hoffman, N. (2011). The socially skilled teacher and the development of tacit knowledge. British Educational Research Journal37, 83103.Google Scholar
Fox, S., & Spector, P. E. (2000). Relations of emotional intelligence, practical intelligence, general intelligence, and trait affectivity with interview outcomes: It’s not all just “G.” Journal of Organizational Behavior, 21, 203220.Google Scholar
Frederiksen, N. (1966). Validation of a simulation technique. Organizational Behavior and Human Performance, 1, 87109.CrossRefGoogle Scholar
Frederiksen, N. (1986). Toward a broader conception of human intelligence. In Sternberg, R. J. & Wagner, R. K. (Eds.), Practical intelligence: Nature and origins of competence in the everyday world (pp. 84116). New York: Cambridge University Press.Google Scholar
Gottfredson, L. S. (2003). Dissecting practical intelligence theory: Its claims and evidence. Intelligence, 31, 343397.Google Scholar
Grigorenko, E. L., & Sternberg, R. J. (2001). Analytical, creative, and practical intelligence as predictors of self-reported adaptive functioning: A case study in RussiaIntelligence29, 5773. https://doi.org/10.1016/S0160-2896(00)00043-XGoogle Scholar
Grigorenko, E. L., Meier, E., Lipka, J., Mohatt, G., Yanez, E., & Sternberg, R. J. (2004). Academic and practical intelligence: A case study of the Yup’ik in Alaska. Learning and Individual Differences14(4), 183207.Google Scholar
Grigorenko, E. L., Sternberg, R. J., & Strauss, S. (2006). Practical intelligence and elementary-school teacher effectiveness in the United States and Israel: Measuring the predictive power of tacit knowledge. Thinking Skills and Creativity, 1, 1433.CrossRefGoogle Scholar
Groen, G. J., & Patel, V. L. (1988). The relationship between comprehension and reasoning in medical expertise. In Chi, M. T. H., Glaser, R., & Farr, M. (Eds.), The nature of expertise (pp. 287310). Hillsdale, NJ: Lawrence Erlbaum Associates.Google Scholar
Hanson, M. A., & Ramos, R. A. (1996). Situational judgment tests. In Barrett, R. S. (Ed.), Fair employment strategies in human resource management (pp. 119124). Westport, CT: Greenwood Publishing.Google Scholar
Hedlund, J., Forsythe, G. B., Horvath, J. A., Williams, W. M., Snook, S., & Sternberg, R. J. (2003). Identifying and assessing tacit knowledge: Understanding the practical intelligence of military leaders. Leadership Quarterly, 14, 117140.CrossRefGoogle Scholar
Hedlund, J., & Sternberg, R. J. (2001). Practical intelligence: Implications for personnel research. In Ferris, G. R. (Ed.), Research in personnel and human resource management, Vol. 19. Stamford, CT: JAI Press.Google Scholar
Hedlund, J., Wilt, J. M., Mebel, K. L., Ashford, S. J., & Sternberg, J. (2006). Assessing practical intelligence in business school admissions: A supplement to graduate management admissions test. Learning and Individual Differences, 16(2), 101217.Google Scholar
Howell, W. C., & Cooke, N. J. (1989). Training the human information processor: A review of cognitive models. In Goldstein, I. L. (Ed.), Training and development in organizations (pp. 121182). San Francisco: Jossey-Bass.Google Scholar
Insch, G. S., McIntyre, N., & Dawley, D. (2008). Tacit knowledge: A refinement and empirical test of the Academic Tacit Knowledge ScaleJournal of Psychology142, 561579.CrossRefGoogle ScholarPubMed
Jisr, R. E., & Maamari, B. E. (2017). Effectuation: Exploring a third dimension to tacit knowledge. Knowledge and Process Management, 24, 7278. https://doi.org/10.1002/kpm.1536CrossRefGoogle Scholar
Joseph, D., Ang, S., Chang, R. H., & Slaughter, S. A. (2010). Practical intelligence in IT: Assessing soft skills of IT professionals. Communications of the ACM, 53, 149154. https://doi.org/10.1145/1646353.1646391Google Scholar
Keys, B., & Wolfe, J. (1990). The role of management games and simulations in education and research. Journal of Management, 16, 307336.Google Scholar
Khan, A. A., & Khader, S. A. (2014). An approach for externalization of expert tacit knowledge using a query management system in an e-learning environment. International Review of Research in Open and Distance Learning, 15, 257274.Google Scholar
Latham, G. P. (1988). Human resource training and development. Annual Review of Psychology, 39, 545582.Google Scholar
Lave, J., Murtaugh, M., & de la Roche, O. (1984). The dialectic of arithmetic in grocery shopping. In Rogoff, B. & Lave, J. (Eds.), Everyday cognition: Its development in social context (pp. 6794). Cambridge, MA: Harvard University Press.Google Scholar
Legree, P. J. (1995). Evidence for an oblique social intelligence factor established with a Likert-based testing procedure. Intelligence, 21, 247266.Google Scholar
Loehlin, J. C. (2000). Group differences in intelligence. In Sternberg, R. J. (Ed.), Handbook of intelligence (pp. 176193). New York: Cambridge University Press.CrossRefGoogle Scholar
Mandelman, S. D., Barbot, B., & Grigorenko, E. L. (2016). Predicting academic performance and trajectories from a measure of successful intelligenceLearning and Individual Differences51, 387393. https://doi.org/10.1016/j.lindif.2015.02.003CrossRefGoogle Scholar
Matthew, C. T., & Sternberg, R. J. (2009). Developing experience-based (tacit) knowledge through reflection. Learning & Individual Differences19, 530540.Google Scholar
McDaniel, M. A., & Whetzel, D. L. (2005). Situational judgment test research: Informing the debate on practical intelligence theory. Intelligence, 33, 515525.Google Scholar
McQueen, R. J., & Janson, A. (2016). Accelerating tacit knowledge building of client-facing consultants: Can organizations better support these learning processes? Learning Organization, 23, 202217.Google Scholar
Motowidlo, S. J., Dunnette, M. D., & Carter, G. W. (1990). An alternative selection procedure: The low-fidelity simulation. Journal of Applied Psychology, 75, 640647.Google Scholar
Murtaugh, M. (1985). The practice of arithmetic by American grocery shoppers. Anthropology and Education Quarterly, 16, 186192.Google Scholar
Neisser, U. (1976). Cognition and reality. San Francisco: Freeman.Google Scholar
Neisser, U., Boodo, G., Bouchard, T. J., Boykin, A. W., Brody, N., Ceci, , et al. (1996). Intelligence: Knowns and unknowns. American Psychologist, 51, 77101.Google Scholar
Nunes, T., Schliemann, A. D., & Carraher, D. W. (1993). Street mathematics and school mathematics. New York: Cambridge University Press.Google Scholar
Perret-Clermont, A.N. (1980). Social interaction and cognitive development in children. London: Academic Press.Google Scholar
Polanyi, M. (1966). The tacit dimensions. Garden City, NY: Doubleday.Google Scholar
Razali, Z. B., & Trevelyan, J. P. (2012). An evaluation of students’ practical intelligence and ability to diagnose equipment faults. Procedia – Social and Behavioral Sciences, 56, 4251.CrossRefGoogle Scholar
Rogoff, B., & Lave, J. (Eds.). (1984). Everyday cognition: Its development in social context. Cambridge, MA: Harvard University Press.Google Scholar
Schön, D. A. (1983). The reflective practitioner: How professionals think in action. New York: Basic Books.Google Scholar
Scribner, S. (1984). Studying working intelligence. In Rogoff, B. & Lave, J. (Eds.), Everyday cognition: Its development in social context (pp. 940). Cambridge, MA: Harvard University Press.Google Scholar
Scribner, S. (1986). Thinking in action: Some characteristics of practical thought. In Sternberg, R. J. & Wagner, R. K. (Eds.), Practical intelligence: Nature and origins of competence in the everyday world (pp. 1330). New York: Cambridge University Press.Google Scholar
Stemler, S. E., & Sternberg, R. J. (2006). Using situational judgment tests to measure practical intelligence. In Weekley, J. A., Ployhart, R. E., Weekley, J. A., & Ployhart, R. E. (Eds.), Situational judgment tests: Theory, measurement, and application (pp. 107131). Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
Sternberg, R. J. (1985). Beyond IQ: A triarchic theory of human intelligence. New York: Cambridge University Press.Google Scholar
Sternberg, R. J. (1988). The triarchic mind: A new theory of human intelligence. New York: Penguin Books.Google Scholar
Sternberg, R. J. (1997). Successful intelligence. New York: Plume Books.Google Scholar
Sternberg, R. J. (1999). Intelligence as developing expertise. Contemporary Educational Psychology, 24, 259375.Google Scholar
Sternberg, R. J., Forsythe, G. B., Hedlund, J., Horvath, J. A., Wagner, R. K., Williams, W. M., et al. (2000). Practical intelligence in everyday life. New York: Cambridge University Press.Google Scholar
Sternberg, R. J., Nokes, K., Geissler, P. W., Prince, R., Okatcha, F., Bundy, D. A., & Grigorenko, E. L. (2001). The relationship between academic and practical intelligence: A case study in Kenya. Intelligence, 29, 401418.CrossRefGoogle Scholar
Sternberg, R. J., & The Rainbow Project Collaborators (2006). The Rainbow Project: Enhancing the SAT through assessments of analytical, practical, and creative skillsIntelligence34, 321350.CrossRefGoogle Scholar
Sternberg, R. J., & Wagner, R. K. (Eds.). (1986). Practical intelligence: Nature and origins of competence in the everyday world. New York: Cambridge University Press.Google Scholar
Sternberg, R. J., & Wagner, R. K., & Okagaki, L. (1993). Practical intelligence: The nature and role of tacit knowledge in work and at school. In Reese, H. & Puckett, J. (Eds.), Advances in lifespan development (pp. 205227). Hillsdale, NJ: Lawrence Erlbaum Associates.Google Scholar
Sternberg, R. J., Wagner, R. K., Williams, W. M., & Horvath, J. A. (1995). Testing common sense. American Psychologist, 50, 912927.CrossRefGoogle Scholar
Sujan, H., Sujan, M., & Bettman, J. R. (1991). The practical know-how of selling: differences in knowledge content between more-effective and less-effective performersMarketing Letters2, 367.Google Scholar
Tan, H., & Libby, R. (1997). Tacit managerial versus technical knowledge as determinants of audit expertise in the field. Journal of Accounting Research, 35, 97113.Google Scholar
Taylor, T., Elison-Bowers, P., Werth, E., Bell, E., Carbajal, J., Lamm, K., & Velazquez, E. (2013). A Police Officer’s Tacit Knowledge Inventory (POTKI): Establishing construct validity and exploring applicationsPolice Practice and Research14, 478490. https://doi.org/10.1080/15614263.2013.802847CrossRefGoogle Scholar
Taylor, T. Z., Psotka, J., & Legree, P. (2015). Relationships among applications of tacit knowledge and transformational/transactional leader styles: An exploratory comparison of the MLQ and TKMLLeadership and Organization Development Journal36, 120136. https://doi.org/10.1108/LODJ-01-2013-0008Google Scholar
Taylor, T. Z., Van der Heijden, B. I., & Genuchi, M. C. (2017). The Police Officer Tacit Knowledge Inventory (POTKI): Towards determining underlying structure and applicability as a recruit screening toolApplied Cognitive Psychology31, 236246. https://doi.org/10.1002/acp.3321Google Scholar
Thornton, G. C., & Cleveland, J. N. (1990). Developing managerial talent through simulation. American Psychologist, 45, 190199.Google Scholar
Wagner, R. K. (1987). Tacit knowledge in everyday intelligent behavior. Journal of Personality and Social Psychology, 52, 12361247.Google Scholar
Wagner, R. K. (2011). Practical intelligence. In Sternberg, R. J., Kaufman, S. B., Sternberg, R. J., & Kaufman, S. B. (Eds.), The Cambridge handbook of intelligence (pp. 550563). New York: Cambridge University Press. https://doi.org/10.1017/CBO9780511977244.028Google Scholar
Wagner, R. K., & Sternberg, R. J. (1985). Practical intelligence in real-world pursuits: The role of tacit knowledge. Journal of Personality and Social Psychology, 49, 436458.Google Scholar
Wagner, R. K., & Sternberg, R. J. (1986). Tacit knowledge and intelligence in the everyday world. In Sternberg, R. J. & Wagner, R. K. (Eds.), Practical intelligence: Nature and origins of competence in the everyday world (pp. 5183). New York: Cambridge University Press.Google Scholar
Wagner, R. K., & Sternberg, R. J. (1990). Street smarts. In Clark, K. E. & Clark, M. B. (Eds.), Measures of leadership (pp. 493504). West Orange, NJ: Leadership Library of America.Google Scholar
Wagner, R. K., & Sternberg, R. J. (1991). Tacit Knowledge Inventory for Managers. San Antonio, TX: The Psychological Corporation.Google Scholar
Wagner, R. K., Sujan, H., Sujan, M., Rashotte, C. A., & Sternberg, R. J. (1999). Tacit knowledge in sales. In Sternberg, R. J. & Horvath, J. A. (Eds.), Tacit knowledge in professional practice (pp. 155182). Mahwah, NJ: Lawrence Erlbaum Associates.Google Scholar
Weekley, J. A., & Jones, C. (1997). Video-based situational testing. Personnel Psychology, 50, 2549.Google Scholar
Yalon-Chamovitz, S., & Greenspan, S. (2005). Ability to identify, explain and solve problems in everyday tasks: Preliminary validation of a direct video measure of practical intelligenceResearch in Developmental Disabilities: A Multidisciplinary Journal26, 219230.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure [email protected] is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×