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34 - Cultural Intelligence

from Part VI - Kinds of Intelligence

Published online by Cambridge University Press:  13 December 2019

By
Soon Ang ,
Kok Yee Ng  and
Thomas Rockstuhl
Edited by
Robert J. Sternberg
Robert J. Sternberg
Affiliation:
Cornell University, New York
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Summary

Cultural intelligence (CQ) refers to an individual’s capability to function effectively in situations characterized by cultural diversity. Unlike many cultural competency models that are developed inductively, CQ offers a theoretically derived and comprehensive framework based on the theory of multiple loci of intelligence. CQ comprises four factors – metacognitive, cognitive, motivational, and behavioral CQ. Since our review in 2011, there has been much theoretical and methodological advancement. In this chapter, we provide a comprehensive and up-to-date review of research on CQ, with a focus on these recent developments. They include an expanded conceptualization of CQ with more granular subdimensions; a new performance-based measure of CQ to complement report-based assessments; and a broader nomological network at the individual, dyadic, team, and firm level of analyses. We conclude with ideas for future research, and suggest ways to leverage on emerging technologies to advance the conceptualization, measurement, and applications of CQ.

Keywords

cultural intelligencecultural competenceintercultural effectivenessdiversitymulticulturalism
Type
Chapter
Information
The Cambridge Handbook of Intelligence , pp. 820 - 845
Publisher: Cambridge University Press
Print publication year: 2020

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