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14 - Use of AI Enforcement Technology (EnfTech)

from Part IV - Harm

Published online by Cambridge University Press:  21 October 2024

Larry A. DiMatteo
Affiliation:
University of Florida
Cristina Poncibó
Affiliation:
Université de Turin
Geraint Howells
Affiliation:
National University of Ireland, Galway
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Summary

This chapter argues that AI can be a positive force in consumer protection enforcement, although in its current form, it has a limited range. If not used with adequate caution and safeguards or understanding of its limitations, it could lead to under-enforcement. Enforcement authorities are encouraged not to reach for AI solutions first but reflect on the best strategy for including AI-enabled technology in their enforcement toolbox.

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The Cambridge Handbook of AI and Consumer Law
Comparative Perspectives
, pp. 193 - 212
Publisher: Cambridge University Press
Print publication year: 2024

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