Chapter 1 addresses the false belief that prejudice and discrimination are individual in nature and not systemic or institutional. Many people believe that racism, sexism, or homophobia comprise an individual’s negative feelings toward marginalized groups – a person has hate in their heart and discriminates against the relevant target. It is certainly the case that people can hate members of certain groups and that hate can manifest in discrimination. However, inequality is also refleted in insitutions. It is systemic and structural. That is, inequality is reflected in laws, policies, and practices, and is baked into insititutions such as health care, the criminal legal system, marriage, education, the military, and so on. Chapter 1 describes the key terms associated with systemic inequality, and describes the process by which systemic inequality is established and maintained. The chapter concludes with strategies to reduce systemic and structural inequality.