Book contents
- Automated Agencies
- Automated Agencies
- Copyright page
- Dedication
- Contents
- Acknowledgments
- Introduction
- 1 The Rise of Automated Customer Service
- 2 Automated Legal Guidance
- 3 Simplexity
- 4 Simplexity in Automated Legal Guidance
- 5 View from the Inside
- 6 How Automated Legal Guidance Helps Agencies and the Public
- 7 The Hidden Costs of Automated Legal Guidance
- 8 The Democracy Deficit
- 9 How Should Automated Legal Guidance Evolve?
- 10 The Future of Agency Communications
- Conclusion
- Index
Automated Agencies
The Transformation of Government Guidance
Published online by Cambridge University Press: 03 April 2025
- Automated Agencies
- Automated Agencies
- Copyright page
- Dedication
- Contents
- Acknowledgments
- Introduction
- 1 The Rise of Automated Customer Service
- 2 Automated Legal Guidance
- 3 Simplexity
- 4 Simplexity in Automated Legal Guidance
- 5 View from the Inside
- 6 How Automated Legal Guidance Helps Agencies and the Public
- 7 The Hidden Costs of Automated Legal Guidance
- 8 The Democracy Deficit
- 9 How Should Automated Legal Guidance Evolve?
- 10 The Future of Agency Communications
- Conclusion
- Index
- Type
- Chapter
- Information
- Automated AgenciesThe Transformation of Government Guidance, pp. iiiPublisher: Cambridge University PressPrint publication year: 2025