Book contents
- The Cambridge Handbook of Workplace Affect
- The Cambridge Handbook of Workplace Affect
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Foreword
- Part I Theoretical and Methodological Foundations
- Part II Workplace Affect and Individual Worker Outcomes
- Part III Workplace Affect and Interpersonal and Team-Level Processes
- 17 Leadership, Affect, and Emotion in Work Organizations
- 18 Affective Climate in Teams
- 19 Workplace Affect, Conflict, and Negotiation
- 20 Understanding the Role of Affect in Workplace Aggression
- 21 The Service Encounter
- 22 Emotion Work and Emotion Management
- 23 Dynamic Emotional Labor
- Part IV Workplace Affect and Organizational, Social, and Cultural Processes
- Part V Discrete Emotions at Work
- Part VI New Perspectives on Workplace Affect
- Index
- References
19 - Workplace Affect, Conflict, and Negotiation
from Part III - Workplace Affect and Interpersonal and Team-Level Processes
Published online by Cambridge University Press: 25 June 2020
- The Cambridge Handbook of Workplace Affect
- The Cambridge Handbook of Workplace Affect
- Copyright page
- Contents
- Figures
- Tables
- Contributors
- Foreword
- Part I Theoretical and Methodological Foundations
- Part II Workplace Affect and Individual Worker Outcomes
- Part III Workplace Affect and Interpersonal and Team-Level Processes
- 17 Leadership, Affect, and Emotion in Work Organizations
- 18 Affective Climate in Teams
- 19 Workplace Affect, Conflict, and Negotiation
- 20 Understanding the Role of Affect in Workplace Aggression
- 21 The Service Encounter
- 22 Emotion Work and Emotion Management
- 23 Dynamic Emotional Labor
- Part IV Workplace Affect and Organizational, Social, and Cultural Processes
- Part V Discrete Emotions at Work
- Part VI New Perspectives on Workplace Affect
- Index
- References
Summary
In their review of negotiation research, Bazerman, Curhan, Moore, and Valley (2000) noted that researchers had focused almost exclusively on the role of negotiator cognition in shaping negotiators’ behaviors and outcomes. In the following year, three articles reported research on the role of emotions in negotiation or conflict (Web of Science database). The numbers increased slowly until 2010, when there was a marked increase. Surprisingly, since 2010, the number of new studies testing the impact of emotion on negotiation and conflict strategies and outcomes has been relatively stable and low. Despite the recognition that emotions are an integral part of conflict and negotiation, they remain an under-researched phenomenon.
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- The Cambridge Handbook of Workplace Affect , pp. 257 - 269Publisher: Cambridge University PressPrint publication year: 2020
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