There has been a paucity of research into the experiences of animal rescue staff and volunteers during COVID-19. The aim of this qualitative research was to explore the impact of the COVID-19 pandemic on companion animal rescue organisations and their staff and volunteers, and to develop a set of recommendations on how to reduce the risk to companion animal welfare during a crisis. Descriptive thematic analysis was used to explore the experiences of staff and volunteers from 28 animal rescue organisations, most of which were based in the UK. Other surveyed countries included Germany, the Republic of Ireland, France, Spain, the USA and Australia. We identify three key themes that reflect the challenges faced by pet rescue organisations during the pandemic: (1) impact on animals; (2) impact on identity; and (3) impact on organisational processes. Key recommendations include the promotion of co-operation and modifications within the sector, the need to understand, and change, detrimental pet-owner behaviours, and the need to clarify the identity of animal rescue organisations within the Government. Both positive and negative outcomes were experienced by animal rescue organisations during the COVID-19 pandemic. These findings should be considered for future crises and indeed the everyday operating procedures of companion animal rescue organisations.

Understanding the factors associated with companion animal relinquishment is key in safeguarding animal welfare and human well-being. The aims of this study were to assess the effect of demographic variables on risk of relinquishment of cats and dogs during the COVID-19 pandemic, and to report characteristics of those that relinquished a cat or dog, and the experience of said relinquishment process. A series of surveys were administered to pet owners (n = 3,945) across several countries including the UK, USA, Canada, Italy, Spain and France. In total, n = 1,324 reported having acquired their cat or dog via online means. There was no association between online source (search engines, breeder websites, rescue websites, online ad sites and social media) and relinquishment status (NCR1 [Never Considered Relinquishment] compared to CR_R [Considering Relinquishment or already Relinquished]. More participants from the USA considered or already had relinquished their cat or dog compared to the UK and Italy. Of those that have already given up their pet, 76.2% agreed that it was an emotionally difficult decision, while 100% agreed that it was, logically, the correct decision. Demographic characteristics in those that reported considering relinquishment or that had already relinquished (CR_R; n = 146) were compared to a comparison group that had never considered relinquishing their pet (NCR2; n = 193). Being a male-gendered pet-owner and a younger pet age increased the risk of relinquishment. Cats and dogs from households with children were 4.6 times more likely to consider or have already relinquished a cat or dog compared to those from households without children. Further research is needed to explore risk of relinquishment of cats and dogs when children are present in the home.

A diverse research literature now exists on the animals, staff and organisations involved in animal sheltering. We reviewed this research through the lens of institutional ethnography, a method of inquiry that focuses on the actual work that people do within institutions. The main topics, identified through a larger ethnographic study of animal sheltering, were: (i) research about shelter staff and officers; (ii) the relinquishment of animals to shelters; and (iii) animals’ length of stay in shelters. After reviewing the literature, we held focus groups with shelter personnel to explore how their work experiences are or are not represented in the research. The review showed that stress caused by performing euthanasia has attracted much research, but the decision-making that leads to euthanasia, which may involve multiple staff and potential conflict, has received little attention. Research on ‘compassion fatigue’ has also tended to focus on euthanasia but a granular description about the practical and emotional work that personnel undertake that generates such fatigue is missing. Published research on both relinquishment and length of stay is dominated by metrics (questionnaires) and often relies upon shelter records, despite their limitations. Less research has examined the actual work processes involved in managing relinquishment as well as monitoring and reducing animals’ length of stay. Institutional ethnography’s focus on people’s work activities can provide a different and more nuanced understanding of what is happening in animal sheltering and how it might better serve the needs of the animals and staff.

Although cats are extremely common, pet owners seem to have a poor understanding of their natural behaviour and needs and a large number end up in cat shelters. In Sweden, no records exist of the number of cat shelters or their activities. The aim of this study was to investigate the occurrence of cat shelters in Sweden. We found 62 cat shelters during 2006; the year in which this study was conducted. Questionnaires were sent to these shelters with questions concerning: received animals, reasons for relinquishing cats, cat husbandry and how the shelter was run. The most common reason for relinquishing a cat was that the cat was homeless; another common reason was that the owner had an allergy to cats. The shelters had, on average, space for 29 cats, but this varied from six-to-100, and they received on average ten cats per month. This means that a total of around 7,400 cats enter the 62 shelters in Sweden each year. On average, the cats stayed more than three months in the shelter. Less than 10% of the relinquished cats were euthanised. Our study reveals that there are shelters that continuously receive unwanted cats. The majority of these cats are said to be homeless, therefore in order to minimise the number of cats in shelters in Sweden, the focus should be on reducing the number of homeless cats.

Each year, nearly 4 million dogs will enter one of over 13,000 animal shelters operating in the United States. We review programmes implemented at shelters aimed at increasing the likelihood of adoption. The morphology of shelter dogs plays a large role in in-kennel adopter selection, but their behaviour is also influential in out-of-kennel adopter interactions. Previous studies suggest that dogs have the ability to readily learn new behaviours at the shelter, and programmes designed to improve behaviour of the dogs can increase adoption rates. Whilst human interaction has been well-established to improve behavioural and physiological outcomes of dogs living in shelters, analysis of the effects of sensory, environmental, and social-conspecific enrichment has not resulted in clear conclusions. We also review the literature on the relinquishment of owned dogs and return rates of previously adopted dogs. Whilst owner- and dog-related risks to relinquishment are discussed, we show that there is a notable lack of research into programmes that address issues that may prevent the initial surrender of dogs to shelters, or that could prevent re-relinquishment. It is likely that factors, unrelated to the dog, play a larger role than previously believed. Suggestions for further research include multi-site studies, investigations into the efficacy of in-shelter enrichment programmes, predictive validity of behavioural assessments, understanding of adopter behaviour at the shelter, and programmes within the community focused on keeping dogs in their homes.