Participation in organizational decision-making has received considerable attention from scholars. Beyond the perspectives proposed in past studies, we offer a new account, based upon a communication perspective, to explain why and when participation in decision-making can influence job satisfaction. Drawing from social capital theory, we examine whether communication openness mediates the relationship between participation in decision-making and job satisfaction. We also investigate how information adequacy moderates this mediated process. Results from a sample of 184 employees in China showed that the four-factor model was the best fitting solution (CFI = .91, GFI = .90, RMSEA = .09). The analyses indicated that employees’ participation in decision-making positively affected their job satisfaction (β = .32, p < .001), and the effect was mediated by communication openness (direct effect became non-significant when communication openness was included: β = .06, n.s.). Results also found that decision-making information adequacy positively moderated the relationship between participation in decision-making and communication openness (β = .13, p < .05). Thus, open communication and the free flow of information within organizations should be encouraged.

The relation between face-to-face and online communication and its impact on collective identity processes is understudied. In this article I draw on two case studies conducted during a 3-year ethnographic study of the Global Justice Movement network in Madrid, Spain, from 2002 to 2005 to explore the unintended impact of e-mail on the sustainability, internal dynamics, and collective identity of two groups committed to participatory and deliberative practices as key features of their collective identity. I found that despite an explicit commitment to ‘horizontalism’ the use of e-mail in these two groups increased existing hierarchies, hindered consensus, decreased participation, and worked towards marginalization of group members. In addition, the negative and unintended consequences of e-mail use affected both groups, independently of activists’ evaluation of their experience in their face-to-face assemblies (one of which was overwhelmingly perceived as positive and one of which was perceived as negative). The article draws on e-mail research in organizations, online political deliberation research, and existing studies of e-mail use in social movement groups to analyse these findings.

Critical discourse analysts are often criticized for interpreting linguistic data in political contexts, placing the data in an artificial environment motivated by political agendas rather than scientific inquiry, and thereby disregarding findings that would follow from a data-internal and more empirically grounded analysis. This article argues that critical discourse analysis may gain proficiency for social analysis by adopting concepts suitable for cultural and historical analysis of socialization, as found in Bourdieu. Application is demonstrated in a study of a job interview, with close linguistic analysis; close attention is given to the applicant by drawing on evaluations after the interview and on a retrospective interview with the applicant. It is proposed that a method combining linguistic and socio-historical analysis may offer advantages to critical discourse analysis, including a more systematic approach to text-external contexts and qualified, balanced perception of the social agent as a creative yet socially determined individual.