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The Delphi technique has been used since the 1950s to reach consensus between experts through a series of iterative questionnaires. Delphi studies were traditionally conducted in-person, or via ‘snail-mail’. Early iterations of the ‘e-Delphi’ mimicked these traditional methods by employing technological communication processes such as e-mail. The increasing availability and useability of online survey tools has modernised the Delphi process. This chapter explores the benefits of conducting a Delphi study in an online environment using modern survey tools. Experiences with the e-Delphi during research in areas such as rehabilitation sciences have indicated benefits including the ability to recruit experts regardless of their location, improved participant anonymity, streamlined data analysis, and substantial time and cost savings. However, while online methods can diminish geographical inequity, restricted digital infrastructure access and gaps in recruiter knowledge of potential participants can simultaneously increase discrimination and bias.
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