This article addresses a critical gap in international research concerning digital literacies and empowerment among adults who are English as an additional language (EAL) learners. In the Australian context, where digital communication and services are embedded in all aspects of life and work, proficiency in digital literacies, including advanced technologies like generative artificial intelligence (AI), is vital for working and living in Australia. Despite the increasing prevalence and significance of generative AI platforms such as ChatGPT, there is a notable absence of dedicated programs to assist EAL learners in understanding and utilising generative AI, potentially impacting their employability and everyday life. This article presents findings from a larger study conducted within training providers, spanning adult educational institutions nationwide. Through analysis of data gathered from surveys and focus groups, the article investigates the knowledge and attitudes of students, educators, and leaders regarding integrating generative AI into the learning program for adult EAL learners. The results reveal a hesitance among educators, particularly concerning beginning language learners, in incorporating generative AI into educational programs. Conversely, many adult learners demonstrate enthusiasm for learning about its potential benefits despite having limited understanding. These disparities underscore the pressing need for comprehensive professional development for educators and program leaders. The findings also highlight the need to develop the AI literacy of learners to foster their understanding and digital empowerment. The article concludes by advocating for a systemic approach to include generative AI as an important part of learning programs with students often from adult migrant and refugee backgrounds.