In the Poisson disorder problem the probability that the parameter of a Poisson process y, has increased by a constant amount, given observations of ys, s ≦ t, is a Markov process of mixed type with jumps of variable (state-dependent) magnitude superimposed upon a drift which satisfies an ordinary differential equation. Using a likelihood-ratio transformation, one can reduce the backward equation satisfied by the expected first-passage time to a constant level for the mixed process to a differential-difference equation with a constant retardation. We discuss a method for solving this equation and present some numerical results on its solution. The accuracy of some approximations which are easier to calculate is investigated.