This introduction overviews four approaches to theoretical and empirical research on the ‘gig’ economy, framing them within the concept of the ‘fissuring of the workplace’. It outlines arguments that ‘gig’ or digital work is not a new phenomenon but a resurgence of older, unregulated labour extraction methods and outlines the need for a more nuanced way of measuring the dimensions of job insecurity and their corrosive effects. In foreshadowing potential policy approaches to addressing the regulatory deficit surrounding gig economy work, it argues for an eclectic approach to using and strengthening legislation designed to safeguard the rights of consumers and providers of services, including contractors, and regardless of employment status. Finally, it foreshadows a study of how a successful union movement respond to the gig economy – negotiation with a digital platform to bring advertised hourly pay rates into line with the minima set within the industrial relations system for employment in the relevant industries.
