We consider a single-server queueing system in which a customer gives up whenever his waiting time is larger than a random threshold, his patience time. In the case of a GI/GI/1 queue with i.i.d. patience times, we establish the extensions of the classical GI/GI/1 formulae concerning the stability condition and the relation between actual and virtual waiting-time distribution functions. We also prove that these last two distribution functions coincide in the case of a Poisson input process and determine their common law.

This paper studies the GI/G/1 queueing system in which no customer can stay longer than a fixed interval D. This is also a model for the dam with finite capacity, instantaneous water supply and constant release rule. Using analytical method together with the property that the queueing process ‘starts anew’ probabilistically whenever an arriving customer initiates a busy period, we obtain various transient and stationary results for the system.

This paper studies a generalization of the GI/G/1 queueing system in which the inter-arrival times are not necessarily identically distributed and there is a random set-up time for customers who arrive when the server is idle. A recursive scheme is derived to obtain the distribution of the actual waiting time of each customer in the system.