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Music Listening Was an Emotional Resource and Social Surrogate for Older Adults During the COVID-19 Pandemic: A Qualitative Study

Published online by Cambridge University Press:  19 July 2022

Jenny M. Groarke*
Affiliation:
School of Psychology, National University of Ireland Galway, Galway, Ireland Centre for Improving Health Related Quality of Life, School of Psychology, Queen's University Belfast, Belfast, UK
Niamh MacCormac
Affiliation:
Centre for Improving Health Related Quality of Life, School of Psychology, Queen's University Belfast, Belfast, UK
Phoebe E. McKenna-Plumley
Affiliation:
Centre for Improving Health Related Quality of Life, School of Psychology, Queen's University Belfast, Belfast, UK
Lisa Graham-Wisener
Affiliation:
Centre for Improving Health Related Quality of Life, School of Psychology, Queen's University Belfast, Belfast, UK
*
*Corresponding author: Jenny Groarke, School of Psychology, National University of Ireland Galway, University Road, Galway H91 TK33, Ireland. Email: [email protected]

Abstract

Loneliness and isolation worsen health and wellbeing have been exacerbated by COVID-19, and represent a significant concern for supporting older adults. Music listening has effects that could be particularly supportive during periods of isolation. The aim of this study is to examine older adults’ music listening behaviour during the COVID-19 pandemic and explore music's social and emotional impact in this context. Semi-structured interviews enhanced with music-elicitation were carried out remotely between May and June 2021. Participants were self-selected, community-dwelling older adults residing in Northern Ireland (N = 14; 6 males; 60–83 years). Most were living with their spouse or family, all were of White ethnicity and had varying levels of education. Data were analysed using reflexive thematic analysis. Two main themes were identified: (1) Music as an emotional resource and (2) Music as a social surrogate. Older adults had a preference for using music to induce positive feelings, and used music for negative affect regulation and consolation. Music acted as a social surrogate providing company, and reminders of social relationships and experiences. Music listening was a valued behaviour during COVID-19. Findings have implications for how music listening might be used as an accessible, low-resource tool for supporting isolated older adults.

Type
Shorter Communication
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © The Author(s), 2022. Published by Cambridge University Press on behalf of the Australian Association for Cognitive and Behaviour Therapy

Introduction

Social distancing restrictions to control the spread of severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) were first introduced in Northern Ireland in March 2020 and have significantly impacted social contact. Social connection and relationships are central to models of wellbeing (Ryff & Singer, Reference Ryff and Singer2008; Seligman, Reference Seligman2018), and reductions in wellbeing and high levels of loneliness have been observed during lockdowns in the UK and USA (Bu, Steptoe, & Fancourt, Reference Bu, Steptoe and Fancourt2020; Groarke et al., Reference Groarke, Berry, Graham-Wisener, McKenna-Plumley, McGlinchey and Armour2020; Killgore, Cloonen, Taylor, & Dailey, Reference Killgore, Cloonen, Taylor and Dailey2020; Rosenberg, Luetke, Hensel, Kianersi, & Herbenick, Reference Rosenberg, Luetke, Hensel, Kianersi and Herbenick2020; Tull et al., Reference Tull, Edmonds, Scamaldo, Richmond, Rose and Gratz2020; Zacher & Rudolph, Reference Zacher and Rudolph2020). In Northern Ireland, where this study was carried out, the prevalence rates of loneliness are very high and 88% of people were concerned that loneliness had become a bigger issue since the pandemic began (AGLP, 2020). This is of public health significance as loneliness and social isolation are associated with worse health and wellbeing and increased mortality (Beutel et al., Reference Beutel, Klein, Brähler, Reiner, Jünger, Michal and Tibubos2017; Cacioppo, Hawkley, & Thisted, Reference Cacioppo, Hawkley and Thisted2010; Holt-Lunstad, Smith, Baker, Harris, & Stephenson, Reference Holt-Lunstad, Smith, Baker, Harris and Stephenson2015; Steptoe, Shankar, Demakakos, & Wardle, Reference Steptoe, Shankar, Demakakos and Wardle2013; Theeke, Reference Theeke2010). Unfortunately, loneliness is highly prevalent in older adulthood (Elovainio et al., Reference Elovainio, Hakulinen, Pulkki-Råback, Virtanen, Josefsson, Jokela and Kivimäki2017; Nyqvist, Cattan, Conradsson, Näsman, & Gustafsson, Reference Nyqvist, Cattan, Conradsson, Näsman and Gustafsson2017; Victor & Yang, Reference Victor and Yang2011), a life stage when managing multiple comorbidities is a major healthcare challenge (Lehnert et al., Reference Lehnert, Heider, Leicht, Heinrich, Corrieri, Luppa and König2011; Nobili, Garattini, & Mannucci, Reference Nobili, Garattini and Mannucci2011). Cognisant of the negative impact of loneliness and isolation on health and wellbeing, combined with the evolving needs of Northern Ireland's rapidly ageing population (NISRA, 2021) and a health service under increasing resourcing pressures (House of Commons Northern Ireland Affairs Committee, 2019), there is a growing impetus for solutions that support self-management of wellbeing across the lifespan.

Music listening is a common behaviour in everyday life, highly valued by people of all ages for its positive impact on wellbeing (Groarke & Hogan, Reference Groarke and Hogan2016; Juslin, Liljeström, Västfjäll, Barradas, & Silva, Reference Juslin, Liljeström, Västfjäll, Barradas and Silva2008; Laukka, Reference Laukka2006). Music has effects that could be particularly supportive through periods of isolation. An emerging body of mostly quantitative work has explored the use of music during the COVID-19 crisis. A large international survey found that music listening was rated the most effective activity for maintaining wellbeing and the second most effective, after socialising, for creating a sense of togetherness (Granot et al., Reference Granot, Spitz, Cherki, Loui, Timmers, Schaefer and Greenberg2021). Music was selected as the best activity for coping with distress during the pandemic and was associated with lower symptoms of depression (Mas-Herrero et al., Reference Mas-Herrero, Singer, Ferreri, McPhee, Zatorre and Ripolles2020), and higher life satisfaction among university students (Krause, Dimmock, Rebar, & Jackson, Reference Krause, Dimmock, Rebar and Jackson2021). Another large survey found that more than half of respondents used music to cope during the pandemic, and that people listened to music for regulation when feeling negative emotions and as a surrogate for social interaction when feeling positive (Fink et al., Reference Fink, Warrenburg, Howlin, Randall, Hansen and Wald-Fuhrmann2021).

There is a large body of research and meta-analytic evidence demonstrating music's positive impact on negative affect regulation (de Witte, Spruit, van Hooren, Moonen, & Stams, Reference de Witte, Spruit, van Hooren, Moonen and Stams2019; Finn & Fancourt, Reference Finn and Fancourt2018; Panteleeva, Ceschi, Glowinski, Courvoisier, & Grandjean, Reference Panteleeva, Ceschi, Glowinski, Courvoisier and Grandjean2018). Music is frequently used by listeners to reach emotional goals and this is a highly valued function of music across the lifespan (Groarke & Hogan, Reference Groarke and Hogan2016, Reference Groarke and Hogan2018; Randall & Rickard, Reference Randall and Rickard2017). When dealing with loss or when experiencing distress, stress, or sadness listeners often seek solace in music listening (Garrido & Schubert, Reference Garrido and Schubert2011; Hanser, ter Bogt, Van del Tol, Mark, & Vingerhoets, Reference Hanser, ter Bogt, Van del Tol, Mark and Vingerhoets2016; Taruffi & Koelsch, Reference Taruffi and Koelsch2014; ter Bogt, Vieno, Doornwaard, Pastore, & van den Eijnden, Reference ter Bogt, Vieno, Doornwaard, Pastore and van den Eijnden2017; Van den Tol & Edwards, Reference Van den Tol and Edwards2015). Relative to other self-regulatory behaviours, music was ranked the most important for consolation (Hanser et al., Reference Hanser, ter Bogt, Van del Tol, Mark and Vingerhoets2016; ter Bogt et al., Reference ter Bogt, Vieno, Doornwaard, Pastore and van den Eijnden2017). Listeners use music for a variety of social functions including social connection, bonding, developing and maintaining social networks, and identity expression (Hargreaves & North, Reference Hargreaves and North1999; Miranda & Claes, Reference Miranda and Claes2009). Social functions of music have been positively associated with wellbeing among younger and older adults (Groarke & Hogan, Reference Groarke and Hogan2018; Laukka, Reference Laukka2006). Some argue that music's emotional impact may underlie these social effects (Juslin, Reference Juslin2021), and Papinczak, Dingle, Stoyanov, Hides, and Zelenko (Reference Papinczak, Dingle, Stoyanov, Hides and Zelenko2015) found that among young people, music influenced higher social wellbeing through the combined effects of relationship building, immersion in emotions, and modifying cognitions and emotions.

Loneliness reduction is a common reason for music listening among older people (Groarke & Hogan, Reference Groarke and Hogan2016). An experimental study by Schäfer, Saarikallio, and Eerola (Reference Schäfer, Saarikallio and Eerola2020) found that participant-selected music reduced loneliness and improved mood. Music also increased empathy, suggesting that listening to music activates social cognition. Social surrogacy is a potential mechanism through which music may support peoples’ need for connection in the absence of social contact. If direct social interaction is not possible, individuals may resort to social surrogates as a temporary substitute (Gardner, Pickett, & Knowles, Reference Gardner, Pickett, Knowles, Williams, Forgas and Von Hippel2005), such as TV programmes (Derrick, Gabriel, & Hugenberg, Reference Derrick, Gabriel and Hugenberg2009), books (Gabriel & Young, Reference Gabriel and Young2011), and music (Lee, Andrade, & Palmer, Reference Lee, Andrade and Palmer2013; Schäfer et al., Reference Schäfer, Saarikallio and Eerola2020). Social surrogacy operates in three main ways. First, Gabriel and Young (Reference Gabriel and Young2011) assert that surrogates offer affiliation with symbolic groups thereby proving a temporary feeling of belonging. Parasocial relationships are another form that social surrogates can take. This is the one-sided relationship an individual develops with a celebrity, fictional character (Young, Gabriel, & Hollar, Reference Young, Gabriel and Hollar2013), podcaster (Tobin & Guadagno, Reference Tobin and Guadagno2022), or musician (Krause, North, & Heritage, Reference Krause, North and Heritage2018; Kurtin, O'Brien, Roy, & Dam, Reference Kurtin, O'Brien, Roy and Dam2019). Finally, people experience social surrogacy through reminders of existing relationships (Derrick, Keefer, & Troisi, Reference Derrick, Keefer and Troisi2019). Reminiscence is also a common and important function of music for older adults (Groarke & Hogan, Reference Groarke and Hogan2016, Reference Groarke and Hogan2018). Cheung et al. (Reference Cheung, Wildschut, Sedikides, Hepper, Arndt and Vingerhoets2013) found that personally relevant music can induce nostalgia, and that this increases self-esteem and optimism by promoting social connectedness. An exploratory study comparing music listening, watching TV, and reading fiction found that all three activities act as social surrogates, but that social surrogacy via reminiscence of past experiences and relationships was unique to music listening (Schäfer & Eerola, Reference Schäfer and Eerola2020).

The COVID-19 pandemic and disease control restrictions have brought about significant change in social interaction, increased loneliness, and reduced wellbeing. Quantitative research has evidenced a positive impact of music listening in the COVID-19 pandemic. However, there is a need to build on this body of evidence with in-depth qualitative work to better understand how music listening is used to mitigate the impact of social distancing regulations. This study aims to examine older adults’ music listening behaviour during the COVID-19 pandemic and explore music's social and emotional impact in this context. To the authors’ knowledge, this is the first study to focus exclusively on older adults’ music listening behaviour during the COVID-19 crisis, and the first qualitative investigation of social surrogacy through music listening.

Method

Design

Semi-structured, music-enhanced interviews were carried out using video-conferencing software to study older adults’ music listening behaviour during the COVID-19 pandemic. Ethical approval was provided by the Research Ethics Committee in the Faculty of Engineering and Physical Sciences at Queen's University Belfast (REF: EPS 21_93). This research is reported in line with the consolidated criteria for reporting qualitative research (COREQ) checklist (Tong, Sainsbury, & Craig, Reference Tong, Sainsbury and Craig2007).

Participants and Recruitment

Community-dwelling adults aged over 65 and residing in Northern Ireland were eligible to participate. Participants were recruited through opportunity sampling. Participants were invited to take part in a study of music listening behaviour during the COVID-19 pandemic. A call for participants was shared on social media, in community groups, and through the researchers’ networks. Contact details of prospective participants were passed on to the researchers by the community groups, or participants could contact the research team directly. Participants were approached via telephone and provided with an outline of the study. Interested participants were emailed a link to the full participant information sheet explaining the study aims, what would be involved in participating, and that they would be asked to select a piece of music to listen to during the interview. Interested participants could provide informed consent and complete a demographic questionnaire online. All participants who were approached agreed to participate. There were no incentives for participating. Fourteen participants were interviewed. This sample size was deemed sufficient based on the model of information power and consideration of the study's aim, sample specificity, and analytic strategy (Braun & Clarke, Reference Braun and Clarke2019b; Malterud, Siersma, & Guassora, Reference Malterud, Siersma and Guassora2016).

Interviews

The interview topic guide was developed by JG and NM to elicit in-depth accounts of participants’ music listening behaviour during the COVID-19 pandemic. The topic guide provided a flexible framework for the interviews (Supplementary Material). Data were collected between the second and third wave of COVID-19 infections (May–June 2021), a time in which COVID-19 restrictions in Northern Ireland were beginning to be relaxed, with the reopening of non-essential retail in late April and indoor hospitality in late May. The interviews were conducted remotely using video-conferencing software (i.e., Zoom). No one else was present during the interview. Prior to beginning the interview, the participants were reminded of their right to withdraw at any point during the study and that their data would remain confidential. Participants were then invited to play their chosen piece of music which both the participant and interviewer listened to together. The use of music created a shared experience between interviewer and participant to build rapport and help participants open up and acted as an elicitation tool to encourage detailed insights on the impact of music listening during the COVID-19 pandemic. The average interview duration was 34.49 min.

Methodological Approach and Reflexivity

Reflexive thematic analysis is not exclusive to one epistemological stance (Braun & Clarke, Reference Braun and Clarke2006, Reference Braun and Clarke2019a). In the current study, thematic analysis was conducted using the essentialist or realist approach. This is a semantic-level analysis that looks for explicit meanings in data, and involves reporting the experiences, meaning, and reality of participants. Participant responses are treated as a true reflection of their thoughts and experiences. The interviewer (NM) was a female postgraduate student with training in qualitative interviewing and analysis. The participants were unknown to the interviewer. The realist approach acknowledges the active role of the researcher and how their own beliefs potentially influence both the research process and findings. To account for this, the interviewer tried to remain neutral and aware of their views and reactions throughout. Furthermore, the analysis followed an inductive approach grounded in the data and was carried out by multiple researchers working collaboratively. No members of the research team were older adults but all had experienced COVID-19 restrictions in Northern Ireland.

Data Analysis

Interviews were audio-recorded and transcribed. Transcripts were imported into NVivo 12 to facilitate analysis. Following the 6-stage procedure outlined by Braun and Clarke (Reference Braun and Clarke2006, Reference Braun and Clarke2019a), the lead researcher (JG) and the interviewer (NM) familiarised themselves with the data and agreed upon the initial codes. Transcripts were coded to identify units of meaning of relevance to the study's aim and were organised into preliminary themes by the lead researcher (JG). In order to draw upon the combined insights of those closest to the data (NM, JG) and those with a wider perspective, members of the team with extensive qualitative expertise and topic knowledge (PMP, LGW) coded two transcripts each in relation to the themes identified. Themes were reviewed and refined by all members of the research team.

Findings and Discussion

Fourteen older adults were interviewed. As shown in Table 1, the sample was varied in terms of gender and education level, however, all of the participants were of White ethnicity.

Table 1 Participant Characteristics and Music Selections

Thematic Analysis

Two main themes and four subthemes were identified through analysis of the interview transcripts.

Music as an emotional resource

Music was described as ‘important’, ‘part of life’, and ‘a need’. Some participants could not imagine a life without music, and that such a life would be incomplete, one without fun or pleasure. Most participants described changes in music listening behaviour, noticing that they ‘went more to it…than before’ (P9), perhaps indicating an increased need for music as a support in the pandemic. A quantitative survey conducted in Israel found that music listening duration and uses of music increased slightly during stay at home restrictions (Ziv & Hollander-Shabtai, Reference Ziv and Hollander-Shabtai2021). It was interesting however, that many commented on the changing role of music across their lifespan or noted differences between generations. Participants described music as being more important for identity expression in their youth, ‘growing up as a teenager it was more…of a identifying with others’ (P4) and that for their generation music was more of a social activity, ‘I was born in an era where big bands and dance halls were on the go, where I would have went and big groups would have been there….kids today miss that’ (P5). Such changes are consistent with the socio-emotional selectivity theory (Carstensen, Reference Carstensen1995), which states that there are three motivations underlying age-related changes in social interaction: emotion regulation, identity formation, and developing new social networks. Ageing brings about a shift in social goals and focuses attention on emotion regulation, and this may be reflected in older adults’ use of music for emotional functions.

Preference for using music to induce positive feelings

Participants discussed music offering a range of positive feelings like, ‘pleasure’, ‘fun’, ‘entertainment’, ‘enjoyment’, ‘intrigue’, ‘happiness’, and ‘satisfaction’. Participants’ music selections (see Table 1) and interview responses reveal a preference for positively valenced ‘upbeat music’ (P5) that elicited positive emotions, ‘it does make you feel that bit happier because it's upbeat’ (P11). While a great many participants described having broad musical tastes, there was a notable dislike for ‘depressing’ or ‘sad’ music, ‘The one thing I don't like is country and western…I find it depressing…, it's just “bum bum bum bum” [sings]…depressing, and the words, oh my, you'd be depressed after listening to it’ (P11). Others focused on disliked ‘modern’ genres, such as rap and punk rock, that were deemed ‘aggressive’, ‘loud’, or ‘crude’. Overall, there was a preference for music from ‘our era’ (P9), consistent with quantitative findings of a musical reminiscence bump in adulthood (Jakubowski, Eerola, Tillmann, Perrin, & Heine, Reference Jakubowski, Eerola, Tillmann, Perrin and Heine2020; Krumhansl, Reference Krumhansl2017). Older adults’ selective preference for musical stimuli that evoked positive affective states and memories is consistent with findings of a positivity bias in memory and attention in older adulthood (Mather & Carstensen, Reference Mather and Carstensen2005). Musical preferences and dislikes are an important aspect of music listening behaviour and fulfil important emotional and social functions, such as emotion regulation, identity expression, and group cohesion. These findings support the idea that there can be social reasons for musical preferences that reflect out-group age-based biases (Ackermann & Merrill, Reference Ackermann and Merrill2022).

Music for regulation and consolation

Participants spoke at length about using music for arousal regulation to ‘calm down and unwind’ (P3) and ‘to help you relax’ (P1), with many highlighting music as an aid to sleep. They also described a mood-repairing effect of music. Music ‘calms your fears’ (P4), ‘cheers you up’ (P7), and ‘makes you feel better’ (P10). Although participants did not report significant distress or sadness during the pandemic, they did highlight a consoling effect of music listening. The participants spoke of music as ‘soothing’, ‘comforting’, and ‘reassurance’, ‘it's very comforting, it makes me feel that I've really nothing to worry about no matter what happens’ (P3). Participants outlined some contextual and musical factors surrounding this use of music. They described it as something to do ‘when I would be on my own’ (P4). While listening to music with other people increases the emotional impact of music (Juslin et al., Reference Juslin, Liljeström, Västfjäll, Barradas and Silva2008; Liljeström, Juslin, & Västfjäll, Reference Liljeström, Juslin and Västfjäll2013), listening to music for consolation is primarily a solitary activity (Hanser et al., Reference Hanser, ter Bogt, Van del Tol, Mark and Vingerhoets2016). Features of the music such as the lyrics and identifying with the song's narrative were seen as sources of reassurance and resilience, ‘Sweet Caroline Neil Diamond…seems quite fitting for now, “holding hands, reaching out”’ (P11). Seeking consolation through listening to spiritual and religious music was also emphasised, ‘it's reassuring that…you hear some of the hymns that talk about the journey of life and the struggles and the rewards that come after it, you know it does lift you’ (P4). Religion is a well-established source of consolation (Ferraro & Kelley-Moore, Reference Ferraro and Kelley-Moore2000), and previous research has found that identification with and feeling understood by an artist or their lyrics can regulate negative feelings by providing solace and comfort (Saarikallio, Reference Saarikallio2011).

Music as a social surrogate

Music was seen as a proxy or surrogate for social activity that could ‘fill in the gaps’ (P4) created by the COVID-19 restrictions. Respondents described using music ‘to keep busy’ as they ‘weren't getting out visiting’ (P12) within the context of negative social impacts of COVID-19 restrictions. Participants reported missing in-person interactions, group music-making, and live music experiences. However, many described adaptations that mitigated these social losses, emphasising the availability of social support in different forms, and by engaging coping strategies such as downward social comparison, ‘God love anybody that lived on their own, you know there's always somebody worse [off] than you are’ (P9), and listening to music ‘I maybe do listen to music a bit more because I'm not really going out, like in the evenings maybe instead of going to the pub I do sit in and listen to music’ (P5). One participant noted that listening to music in isolation helped by reflecting the universality of loneliness, ‘if I'm feeling lonely that I'm not the only one that's feeling that way’ (P4). Overall, in the context of COVID restrictions, music listening seemed to provide a substitute for socialising, rather than offering a sense of belonging or togetherness as in previous research (Gabriel & Young, Reference Gabriel and Young2011; Granot et al., Reference Granot, Spitz, Cherki, Loui, Timmers, Schaefer and Greenberg2021; Schäfer & Eerola, Reference Schäfer and Eerola2020).

Music as company

The majority of participants described listening to music when they were alone because it ‘makes you feel like you have a bit of company’ (P12). This effect of music was highlighted as particularly important following bereavement, ‘after my husband died there would have been something on in every room’ (P11). Research suggests that music listening can be perceived as a virtual social interaction (Lippman & Greenwood, Reference Lippman and Greenwood2012; Wallmark et al., Reference Wallmark, Deblieck and Iacoboni2018). Although participants did describe music as company, their responses do not go as far as to suggest parasocial relationships with musical artists were formed (Kurtin et al., Reference Kurtin, O'Brien, Roy and Dam2019). Instead, participant accounts imply that the feeling of company comes from having ‘some sound in the house… a bit of background noise’ (P10), and that music ‘takes away the quietness of the house’ (P3). Previous studies have found that young adults use background music for a feeling of company when alone (Groarke & Hogan, Reference Groarke and Hogan2016; Mas-Herrero, Marco-Pallares, Lorenzo-Seva, Zatorre, & Rodriguez-Fornells, Reference Mas-Herrero, Marco-Pallares, Lorenzo-Seva, Zatorre and Rodriguez-Fornells2013). In a study of older adults’ music listening behaviour, ‘to get company/background music’ was the fourth most common motive for listening to music. This listening strategy was associated with low environmental mastery (Laukka, Reference Laukka2006). Music as company may have been a particularly useful strategy during the pandemic, when listeners had little agency and limited ability to regulate the outside world. Participants found that background music as company would ‘relax you a bit’ (P10) and that it is ‘always a comfort in the background’ (P4). It is noteworthy that both Laukka (Reference Laukka2006) and Mas-Herrero et al. (Reference Mas-Herrero, Marco-Pallares, Lorenzo-Seva, Zatorre and Rodriguez-Fornells2013) assigned music as company an affect regulatory function, as opposed to a social function.

Music for remembering social experiences

Music listening was described like a form of mental time-travel, with participants revisiting past selves ‘it takes me right away back to when I was fifteen’ (P4), or periods of time ‘another one of REM's “Losing My Religion” always brings back the first time I was in the States, ‘86 ‘87…and that was being played everywhere’ (P1). People spoke about music as a way of reconnecting with the self, ‘it brings you back’ (P9). Others described pieces of music that reminded them of experiences with certain friends and family members, ‘I remember dancing with [daughter] in the family room to it and neighbours walking past thinking we're mad’ (P1). Music-evoked memories of past relationships and shared musical experiences may foster a feeling of connection with those who are not physically present (Schäfer & Eerola, Reference Schäfer and Eerola2020). Music listening brought back memories that were typically, ‘happy’, ‘good’, or ‘pleasant’. One exception was music-evoked memories of close persons or ‘old acquaintances that are gone’ (P9), which could make one ‘quite sad’ (P14). Jakubowski and Ghosh (Reference Jakubowski and Ghosh2021) found that music-evoked autobiographical memories are frequent in everyday life, and that older adults’ memories are more vivid and associated with more positive emotions. This corresponds with research outside of music psychology demonstrating biases in remembering the past positively, which can support emotion regulation and the maintenance of a positive self-image (D'Argembeau & Van der Linden, Reference D'Argembeau and Van der Linden2007; Mather & Carstensen, Reference Mather and Carstensen2005), ‘Different aspects of life you relate bits of music to…it comes back to you in a flash…pleasant times’ (P4).

Strengths and Limitations

Limitations of this study include the use of opportunity sampling. Participants were White older adults living in Northern Ireland with access to the internet and the ability to use digital methods of communication. Internet use is lower among older adults and is related to systemic inequalities such as socio-economic status (Hülür & Macdonald, Reference Hülür and Macdonald2020). Future investigations should examine music use among digitally excluded and marginalised groups who may have been more impacted by COVID-19 restrictions. That being said, these findings are novel, describing for the first time older adults’ music listening behaviour in the pandemic and exploring music as a social surrogate using rigorous qualitative methods. The use of music-enhanced interviews is another strength of the study. Music's relational nature provides a route to associated thoughts, feelings, memories, and experiences (Anderson, Reference Anderson2004; Keightley & Pickering, Reference Keightley and Pickering2006). This is exploited by music-elicitation, triggering discussion and leading to more in-depth personal accounts (Allett, Reference Allett2010).

Conclusion

This study aimed to explore older adults’ music listening behaviour during the COVID-19 pandemic. Findings suggest that music can be conceptualised as a behavioural resource for managing emotions and as a surrogate for social interaction, supporting quantitative research on the use of music during COVID-19 (Fink et al., Reference Fink, Warrenburg, Howlin, Randall, Hansen and Wald-Fuhrmann2021; Granot et al., Reference Granot, Spitz, Cherki, Loui, Timmers, Schaefer and Greenberg2021; Krause et al., Reference Krause, Dimmock, Rebar and Jackson2021; Mas-Herrero et al., Reference Mas-Herrero, Singer, Ferreri, McPhee, Zatorre and Ripolles2020). In accordance with pre-pandemic research, older adults emphasised music's emotional impact, describing music as a source of consolation, comfort, and positive emotions, as well as a tool for regulating arousal and negative affect (de Witte et al., Reference de Witte, Spruit, van Hooren, Moonen and Stams2019; Groarke & Hogan, Reference Groarke and Hogan2016; Saarikallio, Reference Saarikallio2011). There was also evidence of music acting as a social surrogate by offering company (Lee et al., Reference Lee, Andrade and Palmer2013; Schäfer et al., Reference Schäfer, Saarikallio and Eerola2020) and reminders of people and previous social experiences (Derrick et al., Reference Derrick, Keefer and Troisi2019; Schäfer & Eerola, Reference Schäfer and Eerola2020).

The themes identified around music listening and social surrogacy do not fully map on to the three main forms of social surrogacy outlined in the introduction (i.e., affiliation and belonging, parasocial relationships, and reminiscence). In the current study, music listening offered a substitute activity for social interaction but not a feeling of belonging, and provided company but did not appear to facilitate parasocial relationships. These findings may highlight important distinctions between the nature of music listening relative to other activities that offer social surrogacy. Studies of radio/podcast listening (Krause, Reference Krause2020; Schlütz & Hedder, Reference Schlütz and Hedder2021; Tobin & Guadagno, Reference Tobin and Guadagno2022) have afforded a particular salience to the presenters’ communication style, the speaking voice, and the ‘talkback’ element. While some suggest music is a form of communication (Schäfer, Sedlmeier, Städtler, & Huron, Reference Schäfer, Sedlmeier, Städtler and Huron2013), it is certainly more abstract than speech, and this may be an important factor for the development of parasocial relationships. Similarly, narratives in TV/movies and books are thought to provide the mechanism for assimilation leading to a sense of belonging (Derrick et al., Reference Derrick, Gabriel and Hugenberg2009; Gabriel & Young, Reference Gabriel and Young2011). Although people do have narrative responses to abstract stimuli such as music, they tend to be individually and culturally specific (Margulis, Wong, Simchy-Gross, & McAuley, Reference Margulis, Wong, Simchy-Gross and McAuley2019), which may undermine collective assimilation. However, findings of the current study are consistent with research demonstrating that social surrogates operate by eliciting memories of social relationships and experiences (Derrick et al., Reference Derrick, Keefer and Troisi2019), and it is proposed that relative to other activities this form of social surrogacy takes primacy in music listening (Schäfer & Eerola, Reference Schäfer and Eerola2020).

In the current study, older adults’ music listening behaviours were strongly aligned with findings of studies carried out prior to the pandemic (Groarke & Hogan, Reference Groarke and Hogan2016; Hays & Minichiello, Reference Hays and Minichiello2005; Laukka, Reference Laukka2006). This may be connected to the sentiment expressed by participants that the pandemic had a limited impact on their wellbeing. Similarly, large surveys suggest that the wellbeing of older adults was largely unaffected during COVID-19 restrictions (Röhr, Reininghaus, & Riedel-Heller, Reference Röhr, Reininghaus and Riedel-Heller2020), and that younger people were more at risk for loneliness (Groarke et al., Reference Groarke, Berry, Graham-Wisener, McKenna-Plumley, McGlinchey and Armour2020). Some studies have found that loneliness, distress, and wellbeing have remained stable (Bu et al., Reference Bu, Steptoe and Fancourt2020; Luchetti et al., Reference Luchetti, Lee, Aschwanden, Sesker, Strickhouser, Terracciano and Sutin2020; Wang et al., Reference Wang, Pan, Wan, Tan, Xu, McIntyre and Ho2020), whereas others have reported a worsening of outcomes from pre- to post-pandemic (Krendl & Perry, Reference Krendl and Perry2020; van Tilburg, Steinmetz, Stolte, van der Roest, & de Vries, Reference van Tilburg, Steinmetz, Stolte, van der Roest and de Vries2020). That being said, the COVID-19 pandemic may have exacerbated the problem of loneliness and isolation for certain populations at increased risk for poor mental health outcomes (Iob, Steptoe, & Fancourt, Reference Iob, Steptoe and Fancourt2020; Salerno, Williams, & Gattamorta, Reference Salerno, Williams and Gattamorta2020; Wright, Steptoe, & Fancourt, Reference Wright, Steptoe and Fancourt2020). Future research should examine the impact of music listening among those vulnerable populations who are the most impacted by isolation and loneliness.

Findings have implications for how music might be used as an accessible, low-resource tool for supporting isolated older adults. Specifically, these findings indicate that listening to self-chosen music offers emotion regulation, company, and a means of remembering social relationships when direct social contact is restricted. Greater understanding of effective self-management practices such as music listening may have practical relevance for those working in aged care services or for informing preparedness and response for future pandemics.

Supplementary material

The supplementary material for this article can be found at https://doi.org/10.1017/bec.2022.10.

Funding

This research received no specific grant from any funding agency, commercial, or not-for-profit sectors.

Declaration of Interest

None.

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Figure 0

Table 1 Participant Characteristics and Music Selections

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