11.1 Introduction
Artificial intelligence (AI) and other digital health products, such as smart pills, are rapidly entering clinical practice.Footnote 1 We live in the age of big data, where massive amounts of data are collected and used to develop or update digital health products and are shared with third parties for research or commercial purposes. Moreover, we can already see a shift in health care from hospitals to people’s homes, for example through the use of medical apps, Fitbits, and other wearables. This line between clinic and home will likely become more and more blurry in the near future. According to one estimate, the smart home health care market size is projected to grow from $6.1 billion in 2018 to over $30 billion in 2025.Footnote 2
In particular, the COVID-19 pandemic has propelled the adoption of health AI and digital health across multiple applications.Footnote 3 For example, the development and use of digital home health products have been expedited to reduce exposure to the coronavirus SARS-CoV-2, such as through remote patient monitoring, and to better control its spread, such as through exposure-notification apps.Footnote 4 At the same time, the regulation of medical devices is more flexible during the public health emergency. However, the acceleration of launching new digital home health devices on the US market combined with less regulatory oversight also raises some challenges, including post-pandemic questions.
In this chapter, I will first give an overview of the promise of digital home health. I will then discuss the regulation of digital home health before and during COVID-19 in the context of the US Federal Food, Drug, and Cosmetic Act (FDCA). This will be followed by a discussion of three digital home health challenges during the pandemic: 1) safety, 2) liability, and 3) informed consent. In this context, I will also make suggestions on how to move forward.
11.2 The Promise of Digital Home Health
The term “digital health” is broadly defined by the US Food and Drug Administration (FDA) and encompasses categories such as telehealth, health information technology, mobile health, AI/machine learning, wearable devices, and precision medicine.Footnote 5 Digital health technologies harness software, connectivity, sensor, and computing platforms for health care and associated uses.Footnote 6 They are used for several applications, ranging from general wellness to medical devices.Footnote 7 The hope is that digital health will revolutionize health care by enabling precision medicine, increasing quality, improving access, and reducing costs and inefficiencies.Footnote 8
I define “digital home health” as digital health that is related to the patient’s or consumer’s home. The term “home” has a broad scope here. It encompasses patients’ or consumers’ homes in the narrow sense of the term, such as their apartment, house, and so forth. In addition, it also refers to any other location in which there is no personal contact with and direct supervision by a health care provider. For example, digital home health includes telehealth visits as the conversation between the physician and the patient is virtual. It also refers to general wellness apps, such as an app for weight management,Footnote 9 and mobile medical apps, such as an app that detects heart function irregularities,Footnote 10 used by consumers or patients. Another example is COVID-19 exposure-notification apps that consumers use – without physicians’ supervision – to receive notifications in cases where they may have been exposed to SARS-CoV-2. The term also covers remote patient monitoring – regardless of whether the monitoring takes place in the patient’s apartment or house or even in a hospital – since the data are collected remotely and transferred digitally, and thus there is no personal contact with and direct supervision by a health care provider.Footnote 11
Digital home health holds great promise in enabling patients to self-manage their health issues, keeping them out of the hospital as long as possible, and easing the already overburdened health care system. More than sixty million Americans (who are over sixty-five or younger people with disabilities or certain conditions) are already receiving insurance coverage by Medicare, and it is expected that this number will further increase to more than eighty million beneficiaries in 2030.Footnote 12 As the American population is aging, digital home health can serve as a useful tool to help patients to stay independent as long as possible.Footnote 13 For example, Best Buy Health offers assisted living technology, including remote patient monitoring devices placed in people’s home.Footnote 14 A recent study predicts that the global remote patient monitoring market will increase from $23.2 billion in 2020 to $117.1 billion by 2025.Footnote 15 Remote monitoring devices can collect a variety of health data, including body temperature, pulse rate, blood pressure, respiration rate, and weight. Digital home health can be used for various applications, such as fall prevention and detection, memory aids, and nutrition, diet, or health status monitoring.Footnote 16 For example, researchers at the Massachusetts Institute of Technology developed a radio-frequency-based system, BodyCompass, that provides sleep posture monitoring overnight in a person’s home.Footnote 17 This system may be applied to track Parkinson’s disease progression, reduce apnea events, or avoid bedsores after surgery. In the era of big data, people are also increasingly using apps, fitness trackers, and other wearables to manage their health.
In particular, the COVID-19 pandemic has only highlighted the potential of digital home health. Over the last one and a half years, the development and launching of digital home health products on the US market have been accelerated to ease overcrowding in the hospitals and reduce personal contacts between patients and physicians and the risk for infection with SARS-CoV-2.Footnote 18 For example, physicians can use Alivecor’s KardiaMobile 6L, an electrocardiogram device, to measure QTc in patients both at home and in the hospital for the duration of COVID-19.Footnote 19 Moreover, telehealth rates have skyrocketed. For example, from March through June 2020, more than 34.5 million telehealth services were delivered to Medicaid and Children’s Health Insurance Program’s beneficiaries, suggesting a 2,632 percent growth compared to the same time in 2019.Footnote 20
11.3 Regulation of Digital Home Health
11.3.1 Pre-COVID-19
The FDA regulates digital home health products if they are classified as medical devices under FDCA Section 201(h). This is usually the case when such a product is
intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease, in man … and which does not achieve its primary intended purposes through chemical action within or on the body of man … and which is not dependent upon being metabolized for the achievement of its primary intended purposes.Footnote 21
Software plays an essential role in digital home health. There are three different software types associated with medical devices:
1. Software as a Medical Device (SaMD) – that is, standalone software that is a medical device on its own;
2. Software in a Medical Device (SiMD) – that is, software, which is integral to a medical device; and
3. software used in the maintenance or manufacture of a medical device.Footnote 22
In particular, a variety of digital home health medical devices are SaMD. For example, AliveCor’s Kardia Band System is SaMD that is intended to store, record, and transmit single-channel electrocardiogram rhythms and detect the presence of normal sinus rhythm and atrial fibrillation.Footnote 23 The Kardia Band System consists of a watchband with a sensor, the Kardia phone app software installed on the Apple iPhone, and the Kardia watch app software installed on the Apple Watch.Footnote 24 Other examples are Apple’s Electrocardiogram AppFootnote 25 and Apple’s Irregular Rhythm Notification Feature,Footnote 26 both of which are SaMD and intended for use with the Apple Watch.
There are three different classes of medical devices – that is, Class I, Class II, and Class III. While Class I medical devices have the lowest risk, Class III medical devices have the highest risk. Depending on the class, medical devices are subject to general controls (all classes), special controls (Class II), and premarket approval (PMA, Class III) to ensure reasonable assurance of their safety and effectiveness.Footnote 27 In particular, there are three main premarket pathways for medical devices:
1. 510(k)/clearance – for Class I or II devices, unless exempt;
2. De Novo Classification Request – for novel medical devices of low/moderate risk; and
3. PMA – for Class III medical devices.Footnote 28
Digital home health medical devices can be found in all premarket pathways. For example, AliveCor’s Kardia Band System is a Class II medical device that received FDA clearance via the 510(k) pathway in November 2017 as the first device add-on for the Apple Watch.Footnote 29 Apple’s Electrocardiogram App and Irregular Rhythm Notification Feature are also Class II medical devices, and both received FDA marketing authorization via the De Novo pathway in September 2018.Footnote 30
Some digital home health products are not classified as medical devices under the FDCA and hence are not subject to FDA regulation. The 21st Century Cures Act, signed into law in December 2016, introduced FDCA Section 520(o), which excludes certain medical and clinical decision support software from the medical device definition.Footnote 31 In the context of digital home health products, Section 520(o)(1)(B) is relevant:
The term device, as defined in section 201(h), shall not include a software function that is intended … for maintaining or encouraging a healthy lifestyle and is unrelated to the diagnosis, cure, mitigation, prevention, or treatment of a disease or condition.
This exception covers digital home health products with a general wellness intended use that maintains or encourages a “general state of health or a healthy activity.”Footnote 32 For example, apps used by consumers for weight management, relaxation or stress management, physical fitness, self-esteem, sexual function, mental acuity, or sleep management are not considered medical devices, as long as they are not related to “the diagnosis, cure, mitigation, prevention, or treatment of a disease or condition.”Footnote 33 The FDA also does not regard most software apps and systems for public health surveillance and communication as medical devices, such as COVID-19 exposure-notification apps.Footnote 34 Moreover, software for videoconferencing intended for use in telehealth is also not a medical device under the FDCA and thus is not subject to FDA regulation.Footnote 35
For low-risk software functions that are medical devices or may meet the medical device definition, the FDA also intends to practice enforcement discretion and thus does not intend to enforce compliance with the requirements under the FDCA.Footnote 36 An example is software functions that guide users through questionnaires of symptoms and signs to recommend the most appropriate health care facility for their needs.Footnote 37
11.3.2 During COVID-19
During the COVID-19 pandemic, there are two other pathways for digital home health medical devices available: 1) Emergency Use Authorizations (EUAs) and 2) COVID-19 guidance documents.
11.3.2.1 EUAs
The FDA can issue EUAs for medical devices during COVID-19. In February 2020, the then Secretary of Health and Human Services Alex Azar determined a public health emergencyFootnote 38 and, based on this determination, has issued the following three EUA Declarations related to medical devices:
1. “in vitro diagnostics for detection and/or diagnosis of the novel coronavirus”;Footnote 39
2. “personal respiratory protective devices”;Footnote 40 and
3. “medical devices, including alternative products used as medical devices.”Footnote 41
Due to the broad scope of the latter EUA Declaration, the FDA can issue EUAs under FDCA Section 564 for unapproved or uncleared digital home health medical devices for commercial distribution or for unapproved or uncleared uses of approved or cleared digital home health medical devices.Footnote 42 This is the case if the following four criteria are fulfilled:
1. serious or life-threatening condition or disease;
2. evidence of effectiveness;
3. benefit/risk analysis; and
4. no alternatives.Footnote 43
The first criterion is met during the COVID-19 pandemic – SARS-CoV-2 can cause COVID-19, a serious or life-threatening disease. The second criterion requires a “may be effective” standard as evidence, and thus a lower level than an “effectiveness” standard.Footnote 44 More precisely, it must be “reasonable to believe” that the digital home health medical device “may be effective” to treat, diagnose, or prevent COVID-19.Footnote 45 The third criterion is given if it is “reasonable to believe” that the potential and known benefits of the digital home health medical device outweigh its known and potential risks, taking into account the material threat posed by SARS-CoV-2.Footnote 46 For both the second and third criteria, the assessment must be “based on the totality of scientific evidence available,” including – if available – data from well-controlled and adequate clinical trials.Footnote 47 Lastly, the fourth criterion is fulfilled when there is “no adequate, approved, and available alternative” to the digital home health medical device for treating, diagnosing, or preventing COVID-19.Footnote 48 An approved alternative may be considered “unavailable” if there are insufficient supplies to fully encounter the emergency need and may be considered “inadequate” if SARS-CoV-2 is or may be resistant to it.Footnote 49
With the issuance of an EUA, the FDA may also, for example, waive the requirements concerning current good manufacturing practice.Footnote 50 An EUA can be revised or revoked under specific conditions, such as when the issuance criteria are no longer met.Footnote 51 In general, an EUA also becomes ineffective with the termination of the Secretary of Health and Human Services’ corresponding EUA Declaration.Footnote 52
The FDA has already issued EUAs for digital home health medical devices, namely for certain wearable or remote patient monitoring devices to help reduce personal contacts between patients and health care providers and thus exposure to COVID-19.Footnote 53 For example, in April 2020, the FDA issued an EUA for VitalConnect’s VitalPatch Biosensor.Footnote 54 This wireless remote monitoring system is intended to be used by health care professionals to detect QT interval changes of an electrocardiogram in adult COVID-19 patients who are not in the ICU but are undergoing treatment with drugs that may cause arrhythmias.Footnote 55 The device is used in the hospital setting to remotely monitor such patients to decrease health care professionals’ exposure to SARS-CoV-2.Footnote 56 VitalPatch Biosensor is a 510(k)-cleared device for continuous collection of physiological data in health care settings and in the patients’ homes.Footnote 57 However, its clearance does not include the use for automated arrhythmia detection of an electrocardiogram’s QT interval.Footnote 58 Thus, the FDA authorized here an emergency use of a cleared device for an uncleared use.
11.3.2.2 COVID-19 Guidance Documents
The FDA has released numerous enforcement discretion guidance documents related to digital home health medical devices that apply during the COVID-19 pandemic.Footnote 59 These guidance documents represent the agency’s current thinking and should be seen as nonbinding recommendations, unless particular statutory or regulatory requirements are cited.Footnote 60
For example, the FDA issued a guidance document for certain legally marketed noninvasive remote monitoring devices to help expand the capability and availability of such devices to facilitate patient monitoring, while decreasing health care provider and patient contact and exposure to SARS-CoV-2.Footnote 61 This guidance document contains a list of applicable device types, such as breathing frequency monitors, noninvasive blood pressure measurement systems, cardiac monitors, and oximeters.Footnote 62 All of these devices can be connected to a wireless network through, for example, Wi-Fi or Bluetooth to transfer a patient’s collected health data directly to the health care provider or another monitoring party.Footnote 63 Some of these devices also apply algorithms.Footnote 64 The guidance document states that, during the public health emergency, the FDA does not intend to disapprove of limited modifications to claims, functionality, indications, software, or hardware of the listed devices, without prior 510(k) submission, where this premarket notification submission would usually be necessary.Footnote 65 Suppose a noninvasive remote monitoring device was previously marketed exclusively for use in hospitals. During the COVID-19 pandemic, the manufacturer can modify the device for use in the home setting without submitting a 510(k).Footnote 66 In addition, the FDA also clarifies that the agency does not anticipate to enforce compliance with the special controls for two device types listed in the guidance document, namely non-electroencephalogram physiological signal-based seizure monitoring systems and computerized cognitive assessment aids.Footnote 67 The guidance document also contains recommendations, such as on labeling, and emphasizes that the modification of a legally marketed noninvasive monitoring device must not create an undue risk.Footnote 68
Another example of a COVID-19 guidance document related to digital home health medical devices is for certain noninvasive maternal and fetal monitoring devices.Footnote 69 This enforcement policy aims to foster monitoring of pregnant women at home during COVID‑19, while decreasing potential exposure for health care providers and their patients to SARS-CoV-2.Footnote 70 Some of these devices can be connected to Wifi or Bluetooth to directly transmit the measurements, such as the fetal or maternal heart rate, to the patient’s health care provider or another monitoring party.Footnote 71 The FDA clarifies that 510(k)-cleared noninvasive maternal and fetal monitoring devices listed in the guidance document can be modified to a limited extent in their functionality, indications, software, and/or hardware without submitting a new 510(k).Footnote 72 This only applies, however, when the modification of the device does not create an undue risk.Footnote 73 This guidance document also contains recommendations, such as on labeling.Footnote 74 Other examples of COVID-19 enforcement discretion guidance documents related to digital home health medical devices include guidance for digital health devices for treating psychiatric disordersFootnote 75 and guidance for remote ophthalmic assessment and monitoring devices.Footnote 76
11.4 Discussion
While the acceleration of launching new digital home health products on the US market or modifying legally marketed devices is needed to address the COVID-19 pandemic, it also raises several challenges. In the following, I will discuss three of them, namely safety, liability, and informed consent,Footnote 77 and make suggestions on how to move forward.
11.4.1 Safety
The two additional regulatory pathways available during the COVID-19 public health emergency, namely EUAs and COVID-19 enforcement discretion guidance documents, are vital to act swiftly and combat COVID-19, but at the same time also pose safety risks. In particular, digital home health medical devices that are FDA authorized for emergency use concerning COVID-19 under an EUA have not undergone a “full” review that intends to provide reasonable assurance of their safety and effectiveness, as is the case of FDA-cleared or approved medical devices. Instead, as seen above,Footnote 78 the FDA can already issue an EUA when the digital home health medical device “may be effective” to treat, diagnose, or prevent COVID-19. Thus, an EUA does not suggest that the device is safe and effective.Footnote 79
It is imperative that – even in times of a pandemic – the FDA does not make too many tradeoffs when carrying out the benefit/risk analysis and determining whether the digital home health medical device’s potential and known benefits outweigh its known and potential risks.Footnote 80 For example, the agency has recently been criticized for its decision in March 2020 to issue an EUA for chloroquine phosphate and hydroxychloroquine sulfate for the treatment of COVID-19, when used under certain conditions, due to a lack of adequate scientific evidence at the time of issuance.Footnote 81 The FDA revoked the EUA in June 2020 after case reports in April 2020 have shown death and serious heart-related adverse events in COVID-19 patients receiving these medicines.Footnote 82 This case example also holds valuable lessons for EUAs for digital home health medical devices as it highlights the importance of a robust benefit/risk analysis based on the totality of scientific evidence even in times of crisis. In particular, more transparency in the decision-making process of EUAs is needed. For example, the FDA has issued EUAs for wearable or remote patient monitoring devices “based on bench testing and reported clinical experience,” but without giving any further information on such reports in the letters of authorization.Footnote 83 Thus, it would be helpful if the FDA disclosed the scientific evidence used to reach an EUA decision in more detail in its letter of authorization.Footnote 84 Transparency is crucial to promote public trust in the agency, which has been tremendously shaken during the COVID-19 pandemic, such as most recently in vaccines.Footnote 85
There are likely additional safety risks when the development of digital home health products – devices and non-devices – is rushed to quickly put them on the market in response to the COVID-19 pandemic. In particular, digital home health products are prone to false-positive results that may be caused, for example, by inaccurate measurements.Footnote 86 Suppose an authorized remote monitoring device for emergency use under an EUA is used in the hospital to monitor a COVID-19 patient remotely, thereby reducing clinicians’ exposure to SARS-CoV-2, and has too many false positives due to its rapid development. Suppose the device alerts the patient’s physician each time it detects an irregular heart rhythm. Thus, due to the high false-positive ratio, the device sends several false alerts, which can easily lead to alert fatigue of the physician.Footnote 87 Moreover, digital home health products also bear the risk of false-negative results. If the device in the hypothetical example fails to detect an irregular heart rhythm, the patient’s treatment may be delayed, and this can have adverse effects on the patient’s health.Footnote 88
The COVID-19 guidance documents related to digital home health medical devices mainly apply to certain limited modifications of particular legally marketed devices.Footnote 89 Thus, in general, the risks associated with such modifications may likely be lower than the risks associated with EUAs, which may also authorize emergency use of uncleared or unapproved medical devices.Footnote 90 In addition, the COVID-19 guidance documents contain an additional safeguard as the limited modifications must not create an undue risk.Footnote 91 Nevertheless, one also needs to acknowledge that accelerated modifications of devices in compliance with the COVID-19 guidance documents bring additional risks, especially when such devices are now used in people’s homes. For example, even if patients receive instructions for home use with appropriate lay terminology,Footnote 92 patients may over-rely on the device’s output, mishandle the device, and also not know when to seek medical help.Footnote 93
Many digital home health products are not considered medical devices, and thus the FDA did not review them – even before the COVID-19 pandemic.Footnote 94 Thus, it is essential that – irrespective of whether a product undergoes no review, a “light” review, or a “full” review – digital home health companies should mitigate safety risks to patients and consumers as much as reasonable. They should – during the pandemic and post-pandemic – practice “ethics by design.”Footnote 95 This approach requires, among other things, that the companies develop products that mitigate biases, adequately protect individuals’ privacy, and have proper security safeguards in place. Moreover, digital home health companies should also practice “ethics maintenance” of their products during and after the COVID-19 pandemic. This is particularly important for so-called adaptive algorithms that can learn and adapt to new conditions and therefore hold great promise to realize the full potential of AI in the future.Footnote 96 However, since these algorithms constantly learn and change, it will be crucial to make sure that the products will remain safe and effective. An “ethics maintenance” approach ensures, for instance, that companies monitor their digital home health products continuously and that the monitoring is carried out by a department other than the one that developed it.Footnote 97
On January 8, 2021, the then Secretary of Health and Human Services Alex Azar signed a proposal making some regulatory flexibilities provided during the COVID-19 pandemic permanent.Footnote 98 This proposal was published in the Federal Register on January 15, 2021, only five days before President Joe Biden’s inauguration. It intended, among other things, to exempt eighty-three Class II medical devices from the 510(k) premarket notification requirement, including several devices related to digital home health such as fetal cardiac monitors and computerized behavioral therapy devices for psychiatric disorders.Footnote 99 The proposal suggested that the 510(k) premarket notification requirement was no longer necessary for such devices to assure their safety and effectiveness because they were apparently associated with few adverse event reports.Footnote 100 But few adverse event reports should not be a primary reason to justify 510(k) exemptions. Digital home health medical devices interact with their user, and it can be challenging to detect issues with them straightaway.Footnote 101 As we have seen above, digital home health medical devices are, for example, prone to false-positive and false-negative results. Patients and consumers may also over-rely on their outputs and may unknowingly not seek medical care although necessary. In a Notice from April 16, 2021, the Department of Health and Human Services and the FDA luckily withdrew, among other things, the proposed exemptions for the eighty-three Class II medical devices.Footnote 102 The main reason for the withdrawal was “that the proposed exemptions and bases for them are flawed.”Footnote 103
11.4.2 Liability
The use of digital home health products during the COVID-19 pandemic also raises questions of liability. Suppose a remote monitoring device that is authorized for emergency use concerning COVID-19 under an EUA fails to detect an irregular heart rhythm in a COVID-19 patient, and the patient dies as a result. Can the manufacturer be held liable under current law? The then Secretary of Health and Human Services Alex Azar issued a Declaration under the Public Readiness and Emergency Preparedness Act (PREP Act), effective as of February 4, 2020, “to provide liability immunity for activities related to medical countermeasures against COVID-19.”Footnote 104
Under the PREP Act,
a covered person shall be immune from suit and liability under Federal and State law with respect to all claims for loss caused by, arising out of, relating to, or resulting from the administration to or the use by an individual of a covered countermeasure if a declaration … has been issued with respect to such countermeasure (emphasis added).Footnote 105
However, there is no immunity in cases of willful misconduct that proximately caused serious injury or death.Footnote 106 A covered person is, for example, a manufacturer of a covered countermeasure or a “qualified person” (for example, a licensed health professional or other person who is authorized to administer, prescribe, or dispense covered countermeasures under the State law in which the countermeasure was administered, prescribed, or dispensed).Footnote 107 The term “loss” includes, for instance, death and personal injury.Footnote 108 Covered countermeasures are, for example, FDA cleared or approved medical devices used to prevent, mitigate, treat, cure, diagnose, or limit the harm of COVID-19, medical devices authorized for emergency use concerning COVID-19 under an EUA, and investigational medical devices that are permitted to be used under an investigational device exemption to treat COVID-19.Footnote 109 Consequently, PREP Act immunity may apply in cases of digital home health medical devices authorized for emergency use concerning COVID-19 under an EUA. However, devices that are modified under the COVID-19 enforcement discretion guidance documents are not covered countermeasures, and thus there is a priori no PREP Act immunity.Footnote 110 Further, digital home health products that are not classified as medical devices are likewise not covered countermeasures, and PREP Act immunity does not apply from the outset.Footnote 111 Such products will likely be governed under product liability law if they are defective.Footnote 112
The Department of Health and Human Services Office of the General Counsel (Counsel) has emphasized in its first Advisory Opinion from May 2020 the broad scope of the PREP Act immunity.Footnote 113 Even in cases where not all of the requirements are fulfilled, a “reasonably-could-have-believed” standard may confer immunity.Footnote 114 For instance, suppose the medical product is not a covered countermeasure (for example, is counterfeit), but an individual or entity “reasonably could have believed” that it was a covered countermeasure (for example, the individual or entity has taken reasonable steps to substantiate the product’s authenticity).Footnote 115 Such an individual or entity will not lose PREP Act immunity so long as the individual or entity complies with all other conditions of the Secretary of Health and Human Services’ Declaration and the PREP Act.Footnote 116
If all conditions of the Secretary of Health and Human Services’ Declaration and the PREP Act are fulfilled, immunity will cover claims for loss sounding in contract and tort and claims for loss relating to compliance with federal, state, or local laws, regulations, or other legal conditions.Footnote 117 The Counsel clarifies in its first Advisory Opinion that
immunity applies when a covered person engages in activities related to an agreement or arrangement with the federal government, or when a covered person acts according to an Authority Having Jurisdiction to respond to a declared emergency (emphasis added).Footnote 118
The Counsel interprets such two conditions broadly.Footnote 119 The first condition includes “any arrangement with the federal government.”Footnote 120 The second condition means “any activity that is part of an authorized emergency response at the federal, regional, state, or local level.”Footnote 121 These activities can be authorized, for example, through agreements, requests for assistance, guidance, or other arrangements.Footnote 122
The Fourth Amendment to the Declaration under the PREP Act, published in the Federal Register on December 9, 2020, added a third distribution channel that extends liability coverage to additional private-distribution channels.Footnote 123 To qualify for this channel, the “Covered Person must manufacture, test, develop, distribute, administer, or use the Covered Countermeasure pursuant to the FDA licensure, approval, clearance, or authorization (or pursuant to an Investigational New Drug Application or Investigational Device Exemption), or the NIOSH approval.”Footnote 124
If liability immunity is provided to covered persons, individuals who die or suffer a serious physical injury as a direct outcome of the use or administration of a covered countermeasure may receive compensation under the Countermeasures Injury Compensation Program.Footnote 125 In order to assess whether PREP Act immunity applies, each case will need to be evaluated individually, taking into account the particular circumstances and facts. The Fourth Amendment to the Declaration under the PREP Act also clarified that the Declaration must be construed pursuant to the Counsel’s advisory opinions.Footnote 126 However, the advisory opinions only set forth the Counsel’s current views.Footnote 127 It is thus highly recommended that digital home health companies, for example, continue to apply best record-keeping practices and recording justifications for decision-making concerning devices that could be used as countermeasures to fight COVID-19.Footnote 128
Digital home health products will also continue to raise liability questions post-pandemic. In particular, health AI presents new challenges for the liability ecosystem,Footnote 129 and it will be decisive to figure out how to ensure a balanced liability system in the future.
11.4.3 Informed Consent
Informed consent is important to respect the patient’s autonomy and includes that health care providers disclose relevant information to competent patients who can voluntarily decide whether they want to accept or refuse a treatment, research study, and so forth.Footnote 130 For example, during the COVID-19 pandemic, a meaningful discussion between the physician and the patient is crucial in cases in which a wearable or remote patient monitoring device that is authorized for emergency use under an EUA shall be used in the treatment of a COVID-19 patient (for example, in a hospital setting) to help reduce personal contacts.Footnote 131 Most prominently, the physician should inform the patient that the device has not undergone a “full” FDA review and that the EUA does not suggest that it is safe and effective.Footnote 132 The physician should also explain to the patient, among other things, the significant known and potential risks and benefits of the use of the device, the patient’s option to refuse or accept its use, and available alternatives, including their benefits and risk.Footnote 133
The FDA requires sponsors to develop two fact sheets – one for health care providers and one for patients – that contain relevant information, such as on COVID-19, the device and its use, the device’s potential and known risks and benefits, alternatives, length of the monitoring, the device’s limitations, and an EUA.Footnote 134 An informed consent conversation between the physician and patient may also be carried out via telehealth, such as by phone or video call, to discuss, inter alia, the patient’s questions concerning the fact sheet or any other questions.Footnote 135 In particular, the current fact sheets are only available in English, and their translation in other languages would be helpful for patients who may not be fluent in English.Footnote 136 The physician also needs to communicate with the patient through a qualified interpreter to ensure that a patient with limited English proficiency can give voluntary and informed consent.Footnote 137
Transparency about the EUA and its criteria for issuance is essential to promote trust in the physician-patient relationship. The same applies to post-pandemic scenarios. Regardless of the legal requirements, the clinical translation of new technologies like AI and wearable or remote patient monitoring devices can only succeed if health care providers are frank with their patients from the outset about the technology’s use, its benefits, and shortcomings.Footnote 138 The era of big data also requires that physicians are adequately educated about AI and digital health, including scientific, ethical, and legal considerations. Education in this field is crucial so that physicians can, for instance, explain to their patients what AI is, with what type of data the algorithm was trained, what data is collected and shared with third parties, and why it is shared. Moreover, this knowledge will not only help physicians to identify the best available treatment option for their patients but also to recognize potential biases in an AI/machine learning system.
Another challenge of most digital home health products is user agreements. For example, in response to COVID-19, Apple developed together with the White House, the Centers for Disease Control and Prevention, and the Federal Emergency Management Agency, a COVID-19 screening tool app. This app aims to help users understand what steps to take next about COVID-19, such as self-isolating. However, with the app’s installation or use, users also agree to be bound by the terms of Apple’s software license agreement. The issue with user agreements is that they are lengthy and difficult to understand, especially for nonlawyers. In contrast to an informed consent conversation between a physician and patient, a user agreement is nonnegotiable, and the user either accepts it or has to refrain from using the app.Footnote 139 In addition, user agreements often change. Moreover, in most cases of digital home health apps, such as in the case of Apple’s screening tool app, sensitive data are collected. Such data may then be shared with third parties for different purposes, including commercial ones.Footnote 140
Thus, during the COVID-19 pandemic and after the pandemic, more transparency is needed concerning software license agreements and the respective privacy policies when users install and use digital home health apps, such as COVID-19 exposure-notification apps, wellness apps, and mobile medical apps. App developers can do a better job in making the terms more accessible to the average user. For example, icons and a few sentences with lay terminology could be additionally used to present relevant information – such as the app’s goal, information to data collection, use and sharing, and cybersecurity safeguards – to users once they have installed and opened the app. If this key information changes (for example, the app is now sharing data with third parties for commercial purposes), users should be notified in a similar manner so that they can make an informed decision about whether to continue using the app. User-friendly design options not only increase transparency, but also promote user trust in companies, which is necessary to ensure the success of digital home health in the future.
11.5 Conclusion
Digital home health holds great promise in enabling individuals to manage their own health. However, the adoption of digital home health products has been hastened during the COVID-19 pandemic to reduce exposure to SARS-CoV-2. This acceleration has also raised several challenges, including safety, liability, and informed consent. It is important that the identified issues are dealt with as best as possible during the COVID-19 public health emergency and will be overcome post-pandemic to release digital home health’s full potential in the future.