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Violence against mental health staff: a survey in a Nigerian psychiatric hospital

Published online by Cambridge University Press:  02 January 2018

Dominic Ignatius Ukpong*
Affiliation:
Obafemi Awolowo University, Ile-Ife
Olugbenga Owoeye
Affiliation:
Federal Neuropsychiatry Hospital Yaba, Lagos
Owoidoho Udofia
Affiliation:
University of Calabar, Calabar
Festus Abasiubong
Affiliation:
University of Uyo, Uyo, Nigeria
Sunday Ukpong
Affiliation:
University of Uyo, Uyo, Nigeria
*
Dominic Ignatius Ukpong ([email protected])
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Abstract

Aims and method

A survey was conducted to investigate physical assaults against mental health staff of a Nigerian psychiatric hospital in a 12-month period and also during their working career in the hospital retrospectively using a questionnaire method.

Results

In total, 101 out of 120 questionnaires were completed (response rate 84.2%). Within the period of their employment in the hospital 49.5% of staff had been physically assaulted at least once, and over the previous 12 months 33.7% had been physically assaulted. Nursing staff (82.3%) were more frequently assaulted than doctors, most often during routine assessment of patients (44.3%). In total, 88% of staff sustained injuries requiring medical attention. Vulnerability to assaults was not associated with attending a course on prevention and management of psychiatric patient violence.

Clinical implications

Assaults by patients against mental health staff, especially nurses, are quite widespread in Nigeria. There is a need to formulate policies on prevention and management of violence in people with mental disorders in Nigerian psychiatric hospitals.

Type
Original Papers
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © Royal College of Psychiatrists, 2011

The practice of psychiatry can be rewarding both for the patient and the therapist, however, it is not without its hazards. There is now growing recognition of violence by people with mental illness against mental health workers, but because the reporting policies for these unwanted behaviours vary across different institutions, published prevalence rates may not reflect actual levels of such incidents. Reference Dhumad, Wijeratne and Treasden1 There is an abundant literature from Western countries describing violence against mental health workers, mostly psychiatrists and psychiatric trainees. Reference Dhumad, Wijeratne and Treasden1-Reference Erdos and Hughes5 Reports indicate that 25-56% of them have been physically assaulted at their workplace. Reference Dhumad, Wijeratne and Treasden1-Reference Schwartz and Park6 There is, however, a paucity of research on violence by individuals with mental illness from Africa, even though Africa carries 25% of the world's disease burden, with only 3% of the world's health workforce and 1% of the world's economic resources to meet these challenges. Reference Gureje, Hollins, Botbol, Javed, Jorge and Okech7 Sub-Saharan Africa, including Nigeria with fewer than one psychiatrist per million population, also suffers from a severe shortage of mental health personnel. Reference Gureje, Hollins, Botbol, Javed, Jorge and Okech7 There is no research on this subject based on Nigerian psychiatric hospitals. This study was therefore undertaken to determine the frequency and type of physical assault by individuals with mental illness against staff working in a mental hospital in Nigeria, and to garner the attitudes of these mental health workers towards such unpleasant experiences.

Method

This was a self-report retrospective questionnaire survey of physical assaults on doctors and nurses working at Federal Neuropsychiatry Hospital, Yaba, Lagos. The survey was carried out in July 2009. Federal Neuropsychiatry Hospital is a large government psychiatric hospital (476 beds) that serves as a major mental health facility for the city of Lagos, home to about 10 million people. Nigerian studies of people presenting at psychiatric facilities have shown schizophrenia to be the commonest diagnosis, followed by affective disorder, then psychoactive substance misuse. Reference Issa, Yussuf, Ajiboye, Adegunloye, Buhari and Parakoyi8,Reference Agara and Makanjoula9 Data analysis of 3531 new cases seen at the Neuropsychiatry Hospital in 2005 showed that 75% of individuals were below 40 years of age, with almost equal distribution of males and females. Schizophrenia and related psychosis accounted for 34% of cases seen, followed by affective disorder (25.7%), substance misuse (14.7%), organic disorder (4.5%) and others (21.1%) (details available from the author on request).

Permission to conduct the study was obtained from the ethics and research committee of the hospital. The employee register was used in the recruitment of participants. Going through the names in the register, every third employee (psychiatrist, psychiatric trainee and psychiatric nurse) was coded for inclusion in the study. The questionnaires were then distributed to those staff after having obtained their consent for participation in the study. The questionnaires were developed according to the method used by previous investigators. Reference Dhumad, Wijeratne and Treasden1,Reference Davies3 Physical assaults were defined as actual physical attacks (e.g. hit, struck with an object, shaken, pushed, attempted strangling, attempted rape, kicking, biting) and not threats or verbal aggression. Demographic data such as gender, age, marital status and duration of employment were also obtained. Attitude of staff towards physical assaults by patients was investigated using the four attitude items from Dhumad et al. Reference Dhumad, Wijeratne and Treasden1 All replies were anonymous.

Statistical analyses

The statistical package SPSS, version 11.0 for Windows, was used for the analysis. Descriptive statistics were used to examine demographic characteristics and prevalence results, whereas χ2 statistics were used to compare categorical variables. The level of significance was set at P<0.05.

Results

Of the 120 questionnaires distributed to staff, 101 were completed and returned (84.2%). There were 71 female participants (70.3%) and 30 male participants (29.7%). The numbers in each category were as follows: consultant psychiatrists 4 (3.9%); senior registrars 10 (9.9%); registrars 14 (13.9%); nurses 73 (72.3%). The mean duration of employment, in years, for all groups taken together was 7.1 (s.d. = 7.0). The mean age was 36.6 years (s.d. = 7.2, range 22-55).

Assaults

Of the 101 mental health workers that completed the questionnaires, 50 had been physically assaulted by psychiatric patients in the hospital within the period of their employment (49.5%), and 34 of them had been assaulted within the past year (33.7%). Of the 34 assaults, 28 were on the nursing staff (82.3%) and 6 were on psychiatric trainees of registrar grade (17.6%). No significant differences were found between male and female respondents, when those who were assaulted were compared with those who were not assaulted (χ2 = 0.26, P = 0.61).Table 1 describes the frequency and nature of these physical assaults. The commonest type of assault was being pushed or shaken (36, 44.4%). Table 2 describes the frequency distribution of the type of duty being carried out by the victims at the time of the assault. The majority of assaults (47, 44.3%) occurred during routine in-patient assessment and during routine admission of an out-patient (24, 22.6%). The frequency distribution of the location in which the physical assault on staff occurred is shown inTable 3. Members of staff were most likely to be targeted at the nurses station (46, 43%).

Table 1 Frequency and characteristics of physical assault (N = 81)

Nature of assault n (%)
Shaken or pushed 36 (44)
Hit or struck with an object 23 (28)
Clothes torn 12 (15)
Attempted strangling 8 (10)
Attempted rape 2 (2)

Table 2 Frequency and type of duty performed before assault (N = 106)

Nature of task n (%)
Routine assessment of an in-patient 47 (44)
During routine admission of an out-patient 24 (23)
During urgent review of an in-patient 21 (20)
Urgent admission 10 (9)
Urgent out-patient review 4 (4)

Table 3 Frequency and location of assaults (N = 107)

Location n (%)
Nursing station 46 (43)
Emergency department 17 (16)
Interview room 15 (14)
Corridor 13 (12)
Common room for patients 13 (12)
Seclusion room 3 (3)

Most of the assaults (58, 57.4%) occurred in the presence of another mental health professional and for 38 incidents (76%) the assailants had a previous history of violence. Although 44 staff (43.6%) had attended at least one course aimed at the prevention and management of patient violence, there was no difference in reported violence between those who had attended courses and those who had not. In total, 30 of those assaulted (88.2%) had received medical attention following the incident. We investigated the reaction of staff to patient violence and vulnerability to attacks using four attitude items from Dhumad et al. Reference Dhumad, Wijeratne and Treasden1 Table 4 shows their responses; there was no statistically significant difference when those who were assaulted were compared with those who were not assaulted.

Table 4 Attitudes of participants towards assaults by patients

Assaulted, n (%) Not assaulted, n (%)
Attitude Agree Disagree Agree Disagree P
Occasional assaults are an acceptable hazard of work 34 (66.7) 17 (33.3) 21 (53.8) 18 (46.2) 0.216
Assaults can be predicted and hence avoided 28 (60.9) 18 (39.1) 30 (75.0) 10 (25.0) 0.163
My manner with patients makes me vulnerable to assaults 10 (21.7) 36 (78.3) 10 (26.6) 29 (74.4) 0.673
I take needless risks with potentially violent patients 9 (20.0) 36 (80.0) 6 (15.8) 32 (84.2) 0.619

Discussion

This study has shown that mental health staff working in a psychiatric hospital in Nigeria are also exposed to patient assault and violence like their counterparts in Western countries. Almost one in two of the 101 respondents (49.5%) had been assaulted at least once since starting at the hospital, and more than one in three (33.7%) had been assaulted at least once within the previous year. Previous studies have reported rates of physical assaults of 12.4% against psychiatrists, 32.4% against senior house officers and 36% against psychiatric trainees. Reference Dhumad, Wijeratne and Treasden1,Reference Schwartz and Park6,Reference Pieters, Speybrouck, De Gucht and Joos10 Nurses were most frequently assaulted by individuals in this study (82.3%), whereas doctors were victims in 17.7% of these assaults. In total, 30% of those assaulted had received treatment for injuries sustained; the assaults commonly occurred at the nurses’ station (43%), usually during routine assessment of an in-patient.

The observation that nursing staff were more likely to be assaulted is consistent with findings from previous studies. Reference Erdos and Hughes5,Reference Pieters, Speybrouck, De Gucht and Joos10-Reference Owen, Tarantello, Jones and Tennant12 In a study by Erdos & Hughes, 78% of assaults were committed against nursing staff, whereas only 4% were against a psychiatrist. Reference Erdos and Hughes5 Even though nurses spend more time with patients than doctors and set limits on behaviour that is permissible on the ward, thereby exposing them to psychiatric patient violence as reported in previous studies, another reason for the high rates seen in our study could be the shortage of mental health staff experienced by many nations in low- and middle-income countries including Nigeria. Reference Gureje, Hollins, Botbol, Javed, Jorge and Okech7,Reference Haller and Deluty13 Mental health facilities in low- and middle-income countries are insufficient, therefore overcrowding in these institutions cannot be ruled out as a contributing factor. Staff may rationalise that occasional violence in a psychiatric setting is an occupational hazard, as observed in our study (Table 4). Negative affective changes such as anger and irritability, social repercussions such as fear of patients and changes in co-worker relationships are possible outcomes of patient violence, thus such incidents against mental health staff should be taken seriously. Reference Erdos and Hughes5,Reference Caldwell14

A lifetime experience of such violence by almost one in every two staff members and a 12-month experience of just over a third of the participants as seen in this study is high. It is noteworthy that female staff outnumbered males in this study, the majority of them nurses. The relationship between staff characteristics and violence may not always be clear, as shown in previous studies, however, some reports have documented a positive relationship between psychiatric patient violence and higher numbers of female staff in the unit. Reference Owen, Tarantello, Jones and Tennant12 On the other hand, other factors such as younger age of staff (i.e. under 30 years of age) and staff with higher levels of psychiatric experience have been shown to be associated with lower levels of patient violence. Reference Owen, Tarantello, Jones and Tennant12 Even though our participants were experienced, since mean duration of employment was about 7 years, they were relatively old (mean age 36.7 years). One can speculate that more female staff and the older age of our participants may have contributed to the high levels of violence in our sample.

We have thus seen that violence against mental health staff is highly prevalent in a psychiatric service in Nigeria, however, the study had some limitations. It was retrospective and limited to one facility with the possibility of recall bias, and in addition data on the types of individuals who perpetrated these acts of violence could not be obtained from the staff with reliability as information was obtained by self-report. The hospital administration did not have a policy in place on reporting of assaults at the time this study took place. Data from psychiatrists and nurses were combined because of the small number of psychiatrists in the hospital at the time of this study. Despite these limitations, the study has shown that there is a need for multicentre studies from Nigeria using appropriate methods to explore patient and staff variables likely to lead to assaultive behaviour in a psychiatric setting, with a view to putting in place preventive measures. There is an additional need to formulate policies that would ensure proper reporting and documentation of assaultive behaviour in Nigerian mental health institutions. Training of professionals on management of patient violence should be updated and audited on a regular basis.

Footnotes

Declaration of interest

None.

References

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Figure 0

Table 1 Frequency and characteristics of physical assault (N = 81)

Figure 1

Table 2 Frequency and type of duty performed before assault (N = 106)

Figure 2

Table 3 Frequency and location of assaults (N = 107)

Figure 3

Table 4 Attitudes of participants towards assaults by patients

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