Hostname: page-component-586b7cd67f-t7czq Total loading time: 0 Render date: 2024-11-25T03:57:05.661Z Has data issue: false hasContentIssue false
  • English
  • Français

Skills and Training: Reflections on a Recent British Contribution to Current Debates

Review products

Grugulis I. (2008) Skills, Training and Human Resource Management: A Critical Text. Palgrave Macmillan, UK.

Published online by Cambridge University Press:  01 January 2023

Ian Hampson
Ian Hampson*
Affiliation:
School of Organisation and Management, The University of New South Wales
Rights & Permissions [Opens in a new window]

Abstract

An abstract is not available for this content so a preview has been provided. As you have access to this content, a full PDF is available via the ‘Save PDF’ action button.
Image of the first page of this content. For PDF version, please use the ‘Save PDF’ preceeding this image.'
Type
Review Article
Information
The Economic and Labour Relations Review , Volume 19 , Issue 1 , November 2008 , pp. 129 - 143
Copyright
Copyright © The Author(s) 2008

References

ACCI (2002) (Australian Chamber of Commerce and Industry) Employability skills — an employer perspective: Getting what employers want out of the too hard basket, ACCI Review, 88, June, pp. 1–6, available: http://www.acci.asn.au/text_files/issues_papers/Employ_Educ/ee21.pdf [accessed 1 June 2007].Google Scholar
ACCI (2008) (Australian Chamber of Commerce and Industry) ‘Employer confidence in vocational training assessment’, ACCI Policy Review, 2.Google Scholar
ACER (2002) (Australian Council for Educational Research) Employability Skills for Australian Industry: Literature Review and Framework Development: Report to Business Council of Australia and Australian Chamber of Commerce and Industry, ACER, Melbourne.Google Scholar
ANTA (2003) (Australian National Training Authority) High Level Review of Training Packages Phase 1 Report: An Analysis of the Current and Future Context in which Training Packages will Need to Operate, ANTA, Brisbane.Google Scholar
ANTA (2004) (Australian National Training Authority) Report of the High Level Review of Training Packages, ANTA, Brisbane.Google Scholar
Billett, S. (2004) ‘From your business to our business: Industry and vocational education in Australia’, Oxford Review of Education, 30(3), pp. 13–25.CrossRefGoogle Scholar
Blanchard, P., Thacker, J. (2003) Effective Training: Systems, Strategies, and Practices, Second Edition, Prentice-Hall Englewood Cliffs, New Jersey.Google Scholar
Bolton, S., Houlihan, M. (2005) ‘The (mis)representation of customer service’, Work, Employment and Society, 4(19), pp. 685–703.CrossRefGoogle Scholar
Boreham, N. (2004) ‘A Theory of Collective Competence: Challenging the Neoliberal Individualisation of Performance at Work’, British Journal of Educational Studies, 52(1), pp. 5–17.CrossRefGoogle Scholar
Boreham, N., Samurçay, R., Fischer, M. (eds) (2002) Work Process Knowledge, Routledge, London.Google Scholar
Brown, P., Green, A., Lauder, H. (2001) High Skills: Globalization, Competitiveness and Skill Formation, Oxford University Press, Oxford.CrossRefGoogle Scholar
Callaghan, G., Thompson, P. (2002) ‘“We recruit attitude”: The selection and shaping of routine call centre labour’, Journal of Management Studies, 39(2), pp. 233–254.CrossRefGoogle Scholar
Castles, F. (1988) Australian Public Policy and Economic Vulnerability, Allen and Unwin, Sydney.Google Scholar
Crouch, C., Finegold, D., Sako, M. (1999) Are Skills the Answer? The Political Economy of Skill Creation in Advanced Capitalist Countries, Oxford University Press, London.CrossRefGoogle Scholar
Dore, R. (2000) Stock Market Capitalism: Welfare Capitalism. Japan and Germany vs. the Anglo-Saxons, Oxford University Press, Oxford.CrossRefGoogle Scholar
Fraser, D. (2008) Are Australian jobs becoming more skill intensive? Evidence from the HILDA dataset, 11th AVETRA Conference, 3–4 April, Adelaide.Google Scholar
Garsten, C., Jacobsson, K. (2004) Learning to be Employable: New Agendas on Work, Responsibility and Learning in a Globalizing World, Palgrave Macmillan, UK.Google Scholar
Goldstein, I., Ford, J. (2002) Training and Development in Organisations, Fourth Edition, Thomson Learning, Wadsworth, Singapore.Google Scholar
Hampson, I. (2002) ‘Training reform: Back to square one?’, Economic and Labour Relations Review, 13(2), pp. 149–174.CrossRefGoogle Scholar
Hampson, I., Junor, A. (2005) ‘Invisible work, invisible skills: Interactive customer service as articulation work’, New Technology, Work and Employment, 20(2), pp. 166–181.CrossRefGoogle Scholar
Kelly, P. (1994) The End of Certainty: Power, Politics and Business in Australia, Second Edition, Allen and Unwin, Sydney.Google Scholar
Lafer, G. (2004) ‘What is “skill“? Training for discipline in the low-wage labour market’, Ch. 7, in Warhurst, C., Grugulis, I., Keep, E. (eds) (2004) The Skills that Matter, Palgrave Macmillan, Houndmills.Google Scholar
Laird, D., Naquin, S., Holton, E. (2003) Approaches to Training and Development, Third Edition, Perseus Books, Cambridge, MA.Google Scholar
Lloyd, C., Payne, J. (2007) ‘Tackling the UK skills problem: Can unions make a difference?’ Ch. 4, in Shelley, S., Calveley, M. (eds) Learning with Trade Unions: A Contemporary Agenda in Employment Relations, Gower, Aldershot.Google Scholar
NTB (1992) (National Training Board) Policy and Guidelines, Second Edition, National Capital Printing, Fyshwick, Canberra.Google Scholar
Nickson, D., Warhurst, C., Witz, A., Cullen, A. (2001) ‘The importance of being aesthetic: Work, employment and service organisation’ in Sturdy, A., Grugulis, I., Wilmott, H. (eds) Customer Service — Empowerment and Entrapment, Palgrave, Basingstoke, pp. 170–90.Google Scholar
Noe, R. (2008) Employee Training and Development, Second Edition, Irwin, McGraw-Hill, New York.Google Scholar
OECD (2007) Organisation for Economic Cooperation and Development, Qualifications Systems: Bridges to Lifelong Learning, OECD Publishing.Google Scholar
Pocock, B. (1988) Demanding Skill: Women and Technical Education in Australia, Allen & Unwin, Sydney.Google Scholar
Russell, B. (2004) ‘Are all call centres the same?’, Labour and Industry, 3(14), pp. 91–109.CrossRefGoogle Scholar
Sandberg, J. (2000) ‘Understanding human competence at work: An interpretative approach’, The Academy of Management Journal, (31) 1, pp. 9–25.Google Scholar
SEWRSBERC (2000) (Senate Employment, Workplace Relations, Small Business and Education References Committee) Aspiring to Excellence: Report of the Inquiry into the Quality of Vocational Education and Training in Australia, Commonwealth of Australia, Canberra.Google Scholar
Shibata, H. (2001) ‘Productivity and skill at a Japanese transplant and its parent company’, Work and Occupations, 28(2), pp. 234–60.CrossRefGoogle Scholar
Shuell, T. (1990) ‘Phases of meaningful learning’, Review of Educational Research, 60(4), pp. 531–541.CrossRefGoogle Scholar
Strauss, A., Fagerhaugh, S., Suczek, B., Wiener, C. (1985) The Social Organization of Medical Work, University of Chicago Press, Chicago.Google Scholar
Streeck, W. (1992) ‘Training and the new industrial relations: A strategic role for unions?’, Ch. 9, in Regini, M. (ed) The Future of Labour Movements, Sage, London, pp. 250–269.Google Scholar
Taylor, P., Bain, P. (1999) ‘“An assembly line in the head”': Work and employee relations in the call centre’, Industrial Relations Journal, 30(2), pp. 101–117.CrossRefGoogle Scholar
Thompson, P. (2007) ‘Making capital: Strategic dilemmas for HRM’, in Bolton, S., Houlihan, M. (eds) Searching for the Human in Human Resource Management: Theory, Practice and Workplace Connections, Palgrave Macmillan, Basingstoke, pp. 81–99.CrossRefGoogle Scholar
Thompson, P., Warhurst, C., Callaghan, G. (2001) ‘Ignorant theory and knowledgeable workers: Knowledge, skills and competencies in interactive service work’, Journal of Management Studies, 38(7), pp. 923–942.CrossRefGoogle Scholar
Wolf, A. (1995) Competence-Based Assessment, Open University Press, Buckingham.Google Scholar