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Satisfied with dissatisfaction?

Published online by Cambridge University Press:  02 January 2018

A. Key ,
K. Fiander  and
T. Burns
A. Key
Affiliation:
Department of General Psychiatry, St George's Hospital Medical School, University of London, Jenner Wing, Cranmer Terrace, London SW17 0RE
K. Fiander
Affiliation:
Department of General Psychiatry, St George's Hospital Medical School, University of London, Jenner Wing, Cranmer Terrace, London SW17 0RE
T. Burns
Affiliation:
Department of General Psychiatry, St George's Hospital Medical School, University of London, Jenner Wing, Cranmer Terrace, London SW17 0RE
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Abstract

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Type
Columns
Information
The British Journal of Psychiatry , Volume 174 , Issue 3 , March 1999 , pp. 273 - 274
Copyright
Copyright © 1999 The Royal College of Psychiatrists 

References

Greenwood, N., Key, A., Burns, T., et al (1999) Satisfaction with in-patient psychiatric services. Relationship to patient and treatment factors. British Journal of Psychiatry, 174, 159–163.CrossRefGoogle ScholarPubMed
Leese, M., Johnson, S., Slade, M., et al (1998) User perspective on needs and satisfaction with mental health services. PRiSM Psychosis Study 8. British Journal of Psychiatry, 173, 409–415.Google Scholar
Ruggeri, M. & Dall'Agnola, R. (1993) The development and use of the Verona Expectations for Care Scale (VECS) and the Verona Service Satisfaction Scale (VSSS) for measuring expectations and satisfaction with community-based psychiatric services in patients, relatives and professionals. Psychological Medicine. 23, 511–523.CrossRefGoogle ScholarPubMed
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