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Satisfied with dissatisfaction?
Published online by Cambridge University Press: 02 January 2018
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- Copyright © 1999 The Royal College of Psychiatrists
References
Greenwood, N., Key, A., Burns, T., et al (1999) Satisfaction with in-patient psychiatric services. Relationship to patient and treatment factors. British Journal of Psychiatry, 174, 159–163.CrossRefGoogle ScholarPubMed
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Ruggeri, M. & Dall'Agnola, R. (1993) The development and use of the Verona Expectations for Care Scale (VECS) and the Verona Service Satisfaction Scale (VSSS) for measuring expectations and satisfaction with community-based psychiatric services in patients, relatives and professionals. Psychological Medicine.
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