Hostname: page-component-cd9895bd7-mkpzs Total loading time: 0 Render date: 2024-12-24T00:08:17.008Z Has data issue: false hasContentIssue false

Prediction of Longevity of Volunteer Service: A Basic Alternative Proposal

Published online by Cambridge University Press:  10 April 2014

María Celeste Dávila de León*
Affiliation:
Universidad Complutense de Madrid
Fernando Chacón Fuertes
Affiliation:
Universidad Complutense de Madrid
*
Correspondence concerning this article should be sent to Mª Celeste Dávila de León, Dpto. de Psicología Social, Facultad de Sociología, Universidad Complutense de Madrid, Campus de Somosaguas, 28223 Madrid. Phone: 91 394 27 66. E-mail: [email protected]

Abstract

A problem for many organizations is the low continuity of volunteers. Diverse theoretical models have been developed to explain sustained volunteerism, but most of these models have focused on the study of welfare volunteerism and not have verified whether their results could be generalized to other types of volunteerism. In this study, we propose a basic model to explain sustained volunteerism in any type of volunteerism. The aim of this study is to examine this basic model empirically in a sample of socio-assistential volunteers and in a sample of environmental volunteers. For this purpose, 290 volunteers completed a questionnaire and subsequently, two telephone follow-ups were carried out to determine whether the volunteers remained in the NGO one year later. The results show that the basic model offers an acceptable explanation of sustained volunteerism in the two types of volunteer samples studied, but it accounted for a low percentage of variance of the duration of service in both samples. Various relevant implications for the practical management of volunteerism in organizations are derived from theses findings.

Uno de los problemas a los que se enfrentan muchas organizaciones es la escasa permanencia de los voluntarios. Para predecir la permanencia se han desarrollado diversos modelos teóricos, pero la gran mayoría se ha centrado en el estudio del voluntariado de carácter sociosanitario y no se ha comprobado si los resultados podrían generalizarse a otros tipos de voluntariado. En este trabajo se propone un modelo teórico básico que pueda explicar la permanencia de cualquier tipo de voluntariado, independientemente de las peculiaridades de los mismos. El objetivo de este trabajo es contrastar empíricamente en una muestra de voluntarios socioasistenciales y en una muestra de voluntarios medioambientales dicho modelo básico. Para ello, 290 voluntarios contestaron un cuestionario y participaron en dos seguimientos telefónicos durante un año para evaluar su permanencia en la organización. Los resultados muestran que el modelo básico propuesto obtiene un ajuste aceptable tanto en voluntarios socioasistenciales como en voluntarios medioambientales, aunque logra explicar reducidos porcentajes de varianza de la permanencia en ambos casos. De estos hallazgos se derivan distintas implicaciones para la gestión práctica del voluntariado en las organizaciones.

Type
Articles
Copyright
Copyright © Cambridge University Press 2007

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. In Jul, J. & Beckmann, J. (Eds.), Action-control: From cognitions to behaviors (pp. 1139). New York: Springer.CrossRefGoogle Scholar
Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Englewood-Cliffs, NJ: Prentice-Hall.Google Scholar
Antón, C. (1999). Las tres dimensiones del compromiso organizacional: un modelo causal. Unpublished doctoral dissertation, University of Salamanca (Spain).Google Scholar
Bateman, T., & Strasser, S. (1984). A longitudinal analysis of the antecedents of organizational commitment. Academy of Management Journal, 27, 95112.CrossRefGoogle ScholarPubMed
Britton, R.N. (1991). Permanent disaster volunteers: Where do theyfit? Nonprofit and Voluntary Sector Quarterly, 20, 395414.CrossRefGoogle Scholar
Callero, P., Howard, J.A., & Piliavin, J.A. (1987). Helping behaviour as role behaviour: Disclosing social structure and history in the analysis of prosocial action. Social Psychology Quarterly, 50, 247256.CrossRefGoogle Scholar
Chacón, F., & Dávila, M.C. (2001). Construcción de una tipología cognitiva sobre actividades de voluntariado. Psicología Social Aplicada, 12, 3559.Google Scholar
Clary, E.G., & Snyder, M. (1991). A functional analysis of altruism and prosocial behavior: The case of volunteerism. In Clark, M.S. (Ed.), Prosocial Behavior, Vol. 12. Review of Personality and Social Psychology (pp.119148). London: Sage.Google Scholar
Dailey, R.C. (1986). Understanding organizational commitment for volunteers: Empirical and managerial implications. Journal of Voluntary Action Research, 15, 1931.CrossRefGoogle Scholar
Dávila, M.C., & Chacón, F. (2003). Adaptación de instrumentos para la evaluación de aspectos organizacionales en ONG's. Revista de Psicología del Trabajo y de las Organizaciones,19,159179.Google Scholar
Davis, M.H., Hall, J.A., & Meyer, M. (2003). The first year: Influences on the satisfaction, involvement and persistence of new community volunteers. Personality and Social Psychology Bulletin, 29, 248260.CrossRefGoogle ScholarPubMed
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.Google Scholar
Gidron, B. (1985). Prediction of retention and turnover among service volunteer workers. Journal of Social Service Research, 8, 116.CrossRefGoogle Scholar
Greenslade, J.H., & White, K.M. (2005). The prediction of above-average participation in volunteerism: A test of the Theory of Planned Behavior and the Volunteers Functions Inventory in older Australian adults. The Journal of Social Psychology, 145, 155172.CrossRefGoogle ScholarPubMed
Grube, J., & Piliavin, J.A. (1996). Role identity, organizational commitment, and volunteer performance. Paper presented at the annual meeting of Society for the Psychological Study of Social Issues. Ann Arbor, MI.Google Scholar
Hall, D.T., & Schneider, B. (1972). Correlates of organizational identification of career pattern and organizational type. Administrative Science Quarterly, 17, 340350.CrossRefGoogle Scholar
Kiviniemi, M.T., Snyder, M., & Omoto, A.M. (2002). Too many of a good thing? The effects of multiple motivations on stress, cost, fulfillment, and satisfaction. Personality and Social Psychology Bulletin, 28, 732743CrossRefGoogle Scholar
Marta, E., Rossi, G., & Boccacin, L. (1999). Youth, solidarity, and civic commitment in Italy: An analysis of the personal and social characteristics of volunteers and their organizations. In Yates, M. & Youniss, J. (Eds.), Roots of civic identity: International perspectives on community service and activism in youth (pp. 7396). Cambridge: Cambridge University Press.Google Scholar
Miller, L.E., Powell, G.N., & Seltzer, J. (1990). Determinants of turnover among volunteers. Human Relations, 43, 901917.CrossRefGoogle Scholar
Mowday, R.T., Steers, R.M., & Porter, L.W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14, 224247.CrossRefGoogle Scholar
Muchinsky, P. (1993). Organizational behaviors and attitudes. In Muchinsky, P. (Ed.), Psychology applied to work: An introduction to industrial and organizational psychology (4th ed.). Pacific Grove, CA: Brooks/Cole [Spanish translation: Conductas y actitudes organizativas. In P. Munchinsky (Ed.), Psicología aplicada al trabajo (pp. 237–261). Madrid: Paraninfo, 2000.]Google Scholar
Omoto, A.M., & Snyder, M. (1995). Sustained helping without obligation: Motivation, longevity of service, and perceived attitude change among AIDS volunteers. Journal of Personality and Social Psychology, 68, 671686.CrossRefGoogle ScholarPubMed
Penner, L.A. (2002). Dispositional and organizational influences on sustained volunteerism: An interactionist perspective. Journal of Social Issues, 58, 447467.CrossRefGoogle Scholar
Penner, L.A., Dovidio, J.F., Piliavin, J.A., & Schroeder, D.A. (2005). Prosocial behaviour: Multilevel perspectives. Annual Review of Psychology, 56, 365392.CrossRefGoogle ScholarPubMed
Piliavin, J.A., & Callero, P.L. (1991). Giving blood: The development of an altruistic identity. Baltimore, MD: Johns Hopkins University Press.Google Scholar
Porter, L.W., Steers, R.M., Mowday, R.T., & Boulian, P.V. (1974). Organizational commitment, job satisfaction and turnover among psychiatric technicians. Journal of Applied Psychology, 59, 603609.CrossRefGoogle Scholar
Smith, D.H. (1994). Determinants of voluntary association, participation and volunteering: A literature review. Nonprofit and Voluntary Sector Quarterly, 23, 243263.CrossRefGoogle Scholar
Stevens, J.K., Beyer, J.M., & Trice, H.M. (1978). Assessing personal, role, and organizational predictors of managerial commitment. Academy of Management Journal, 21, 380396.CrossRefGoogle ScholarPubMed
Vecina, M.L. (2001). Factores psicosociales que influyen en la permanencia del voluntariado. Unpublished doctoral dissertation, Universidad Complutense de Madrid.Google Scholar
Wilson, J. (2000). Volunteering. Annual Review of Sociology, 26, 215240.CrossRefGoogle Scholar