Hostname: page-component-78c5997874-s2hrs Total loading time: 0 Render date: 2024-11-05T15:52:17.465Z Has data issue: false hasContentIssue false
  • English
  • Français

Job satisfaction and burnout among nurses in a metropolitan hospital in Papua New Guinea

Published online by Cambridge University Press:  05 May 2015

Terence Kuaru
Terence Kuaru*
Affiliation:
Department of Psychology and Philosophy, University of Papua New Guinea
*
Department of Psychology and Philosophy, University of Papua New Guinea, PO Box 320, University, NCD, Papua New Guinea
Get access Rights & Permissions [Opens in a new window]

Extract

93 female nurses in a metropolitan hospital in Papua New Guinea (PNG) responded to the Burnout Inventory (BI), the Job Satisfaction Questionnaire (JSQ), and a performance index to ascertain the existence of burnout among PNG nurses, its severity, and its relationship with performance and job satisfaction. Results showed that the majority of nurses in PNG do not experience burnout. The intensity and frequency of burnout symptoms were not related to any of the demographic variables assessed, or to job satisfaction and/or job performance.

The term “burnout” was first used by Herbert Freudenberger in 1974 to describe physical and psychological manifestations apparent in workers employed in the “helping” professions (Perlman & Hartman, 1982). The term was coined to distinguish it from what is commonly known as stress.

Technically, burnout differs from ordinary fatigue, depression, (Pines, Aronson, & Kafry, 1981), and stress (Fitter, 1986). Nevertheless, some see burnout as a stress induced condition (Reilly & Clevenger, 1988; Fitter, 1986). This view originated from the General Adaptation Syndrome (GAS) model of stress pioneered by Hans Selye during the 1950's (Selye, 1976; 1983).

Type
Articles
Information
South Pacific Journal of Psychology , Volume 7 , 1994 , pp. 10 - 17
Copyright
Copyright © University of Papua New Guinea & University of Central Queensland 1994

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

REFERENCES

Cherniss, C. (1991). Career commitment in human service professionals: a biographical study. Human Relations, 44, 419–437.CrossRefGoogle Scholar
Dewe, P. J. (1988). Investigating the frequency of nursing stressors: a comparison across wards. Social Science and Medicine. 26, 375–380.CrossRefGoogle ScholarPubMed
Etzion, D. (1984). Moderating effects of social support on stress-burnout relationship. Journal of Applied Psychology. 69, 615–622.CrossRefGoogle Scholar
Etzion, D. (1987). Burning out in management: a comparison of women and men in matched organisation positions. Israel Social Science Research. 5, 147–163. (From Psychological Abstracts, 1989. 76, PA #30912).Google Scholar
Fitter, M. (1986). The impact of new technology on workers and patients in health services (physical and psychological stress) (Consolidated report). Dublin, Ireland, Loughlingstown House.Google Scholar
Firth, H., McIntee, McKeown, P., & Britton, P. (1985). Maslach Burnout Inventory: factor structure and norms for British nursing staff Psychological Reports. 57, 147–150.CrossRefGoogle ScholarPubMed
Firth, H., & Britton, P. (1989). “Burnout”, absence and turnover in British nursing staff. Journal of Occupational Psychology. 62, 55–59. (From Psychological Abstracts, 1989, 76 PA #27410).CrossRefGoogle Scholar
Friedman, A. I. (1991). High and low burnout schools: school culture aspects of teacher burnout. Journal of Educational Research, 84, 225–333.CrossRefGoogle Scholar
Hare, J., & Pratt, C. C. (1988). Burnout differences between professionals and paraprofessional nursing staff in acute and long term health care facilities, journal of Applied Gerontology. 7, 60–72. (From Psychological Abstracts, 1989, 76 PA #9959)CrossRefGoogle Scholar
Hatfield, M. O. (1990). Stress and the American worker. American Psychologist, 45, 1162–1164.CrossRefGoogle ScholarPubMed
Hipwell, A. E., Tyler, P. A., & Wilson, C. M. (1989). Sources of stress and dissatisfaction among nurses in four hospital environment. British Journal of Medical Psychology. 62, 71–79. (From Psychological Abstracts, 1989, 76, PA #37986)CrossRefGoogle Scholar
Israeli, D. N. (1988). Burning out in medicine: a comparison of husbands and wives in dual career couples. Journal of Social Behaviour and Personality. 3, 329–346. (From Psychologycal Abstracts, 1989, 76, PA #30912).Google Scholar
Kanungo, R. N. (1982). Work alienation: An integrative approach. New York: Praeger Publishers.Google Scholar
Kaufman, G., & Beehr, M. (1986). Interaction between job stressors and social support: Some counter intuitive results. Journal of Applied Psychology, 71, 522–526.CrossRefGoogle Scholar
Keane, A., Ducette, J., & Alder, D. C. (1985). Stress in ICU and non-ICU nurses. Nursing Research, 34, 231–236.CrossRefGoogle ScholarPubMed
Klonoff, E. A.; Ewers, D. (1990). Care of AIDS patients as a source of stress to nursing staff. AIDS education and prevention, 2, 338–348. (From Psychological Abstracts, 1990, 78, PA #16716)Google ScholarPubMed
Mars, D.: Coons, M.; St John, M. (1991). Nurses attitudes, nurse-patient interaction and adherence to treatment by haemodialysis patients. Psychological Reports, 68, 733–734.Google Scholar
McMullen, M., & Krantz, M. (1988). Burnout in day care workers: The effects of learned helplessness and self-esteem. Child Care Quarterly. 17, 275–280. (From Psychological Abstracts, 1989, 76 PA #23872)CrossRefGoogle Scholar
Mallet, K.; Jures, G. S.; Price, H. J.; Slenker, S. (1991). Relationship among burnout, death anxiety, and social support in hospice and critical care nurses. Psychological Reports, 68, 1347–1359.CrossRefGoogle Scholar
Manning, M. R., Williams, F., Wolfe, D. M. (1988). Hardiness and relationships between stressors and outcomes. Work Stress, 2, 205–216. (From Psychological Abstracts, 1989, 76, PA #23877).CrossRefGoogle Scholar
Motowidlo, J. S., Packhard, J. J., Manning, R. M. (1986). Occupational stress: its causes and consequences of job performance. Journal of Applied Psychology, 71, 618–629.CrossRefGoogle ScholarPubMed
Perlman, B., & Hartman, A. E. (1982). Burnout: Summary and future research. Human Relations, 35, 283–305.CrossRefGoogle Scholar
Pines, M. A., & Kafry, D. (1978). Occupational tedium in the social service. Social Work, 23, 499–507.Google Scholar
Pines, M. A., Aronson, E., & Kafry, D. (1981). Burnout: From tedium to personal growth. New York, The Free Press.Google Scholar
Reilly, P. N. & Clevenger, J. P. (1988). Stress and performance in nursing: implications for productivity. In Whitney, P. & Oshman, R. B. (eds). Psychology and Productivity (pp. 127–155). New York: Plenum Press.CrossRefGoogle Scholar
Selye, H. (1976). Stress without distress. Philadelphia: J. B. Lipincott.CrossRefGoogle ScholarPubMed
Selye, H. (1983). The stress concept: Past, present and future, In Cooper, C. (ed). Stress Research. Chichester: John Wiley.Google Scholar
Williams, C. A. (1989). Empathy and burnout in male and female helping professionals. Research in Nursing and Health, 12, 169–178. (From Psychological Abstracts, 1989, 76, PA #23973)CrossRefGoogle ScholarPubMed