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The Politics of Entitlement and Personalisation: Perspectives on a Proposed National Disability Long-term Care and Support Scheme in Australia

Published online by Cambridge University Press:  23 March 2012

Michele Foster
Affiliation:
School of Social Work and Human Services, The University of Queensland E-Mail: [email protected]
Paul Henman
Affiliation:
School of Social Work and Human Services, The University of Queensland E-Mail: [email protected]
Jennifer Fleming
Affiliation:
School of Health and Rehabilitation Sciences, The University of Queensland E-Mail: [email protected]
Cheryl Tilse
Affiliation:
School of Social Work and Human Services, The University of Queensland E-Mail: [email protected]
Rosamund Harrington
Affiliation:
School of Social Work and Human Services, The University of Queensland E-Mail: [email protected]

Abstract

Internationally, over the past two decades the theme of personalisation has driven significant reforms within health and social care services. In the Australian context, the principles of ‘entitlement based on need’ and ‘personalisation’ frame the proposed National Disability Long-Term Care and Support Scheme (LTCSS). In this article, we critically examine the interpretations and ambiguities of need and personalisation. We consider the administrative complexities of applying these principles in practice and the uncertainties about the roles of state and the market, and use individual case examples to illustrate areas of potential tension. Whether principles translate to deliver personalised services and avoid harmful trade-offs between access, equity and choice is the true test of social policy.

Type
Articles
Copyright
Copyright © Cambridge University Press 2012

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