Hostname: page-component-78c5997874-v9fdk Total loading time: 0 Render date: 2024-11-18T13:17:16.935Z Has data issue: false hasContentIssue false

Introduction: Hiding in plain sight or Disappearing in the rear view mirror?: Whatever happened to the revolution in information for Health and Social Care – Learning from England and Australia

Published online by Cambridge University Press:  26 August 2014

Rob Wilson
Affiliation:
Business School, Newcastle University E-mail: [email protected]
Susan Baines
Affiliation:
Business School, Manchester Metropolitan University E-mail: [email protected]
Ian McLoughlin
Affiliation:
Department of Management, Monash University E-mail: [email protected]

Extract

This themed section has at its heart reflections on the development of policy of, and for, information in health and social care over the last ten years in both the UK and Australia. It addresses a set of concerns often overlooked within social policy, namely the use of information and information systems as tools by organisations, policy makers and practitioners in the modernisation or transformation of public services, including in this case health and social care. Not long ago, in both countries, information was perceived as a panacea for the problems of integrating care services between health and social care organisations and these organisations and the patient, client or user of services. The authors focus upon England and Australia and contrast them briefly with other countries in Europe where the state plays a range of roles in the provision of health and social care.

Type
Themed Section on Hiding in plain sight or Disappearing in the rear view mirror?: Whatever happened to the revolution in information for Health and Social Care – Learning from England and Australia
Copyright
Copyright © Cambridge University Press 2014 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Six, P. (2004) E-Governance: Styles of Political Judgement in the Information Age, Houndmills: Palgrave Macmillan.Google Scholar
Baines, S., Wilson, R. and Walsh, S. (2010) ‘Seeing the full picture? Technologically enabled multi-agency working in health and social care’, New Technology, Work and Employment, 25, 1, 1933.CrossRefGoogle Scholar
Berg, M. (1999) ‘Patient care information systems and healthcare work: a sociotechnical approach’, International Journal of Medical Informatics, 55, 2, 87101.CrossRefGoogle Scholar
Best, A., Greenhalgh, T., Lewis, S., Saul, J., Carroll, S. and Bitz, J. (2012) ‘Large-system transformation in health care: a realist review’, The Milbank Quarterly, 90, 3, 421–56.Google Scholar
Bovaird, T. (2012) ‘Attributing outcomes to social policy interventions – “gold standard” or “fool's gold” in public policy and management?’, Social Policy and Administration, 48, 1, 123.CrossRefGoogle Scholar
Ciborra, C. U., Braa, K. and Cordella, A. (2001) From Control to Drift: The Dynamic of Corporate Information Infrastructures, Oxford: Oxford University Press.Google Scholar
Cornford, J., Baines, S. and Wilson, R. (2013) ‘Representing the family: how does the state “think family”?’, Policy and Politics, 41, 1, 118.Google Scholar
Dunleavy, P., Margetts, H., Bastow, S. and Tinkler, J. (2006) ‘New public management is dead – long live digital-era governance’, Journal of Public Administration Research and Theory, 16, 3, 467–94.Google Scholar
Ellingsen, G. and Monteiro, E. (2012) ‘Electronic patient record development in Norway: the case for an evolutionary strategy’, Health Policy and Technology, 1, 1, 1621.CrossRefGoogle Scholar
Garrety, K., McLoughlin, I., Wilson, R., Zelle, G. and Martin, M. (2014) ‘National electronic health records and the digital disruption of moral orders’, Social Science and Medicine, 101, 70–7.CrossRefGoogle ScholarPubMed
Gauld, R. and Goldfinch, S.(2006) Dangerous Enthusiasms E-Government, Computer Failure and Information System Development, Dunedin: University of Otago, Press.Google Scholar
Greenhalgh, T., Potts, H., Wong, G., Bark, P. and Swinglehurst, D. (2009) ‘Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta-narrative method’, The Milbank Quarterly, 87, 4, 729–88.Google Scholar
Hanseth, O. and Monteiro, E. (1996) ‘Developing information infrastructure: the tension between standardization and flexibility’, Science Technology Human Values, 21, 4, 407–26.Google Scholar
Jenkings, K. and Wilson, R. (2007) ‘The challenge of electronic health records (EHRs) design and implementation: responses of health workers to drawing a “big and rich picture” of a future EHR programme using animated tools’, Informatics in Primary Care, 15, 2, 93101.Google ScholarPubMed
Lowe, T. (2013) ‘The paradox of outcomes – the more we measure, the less we understand’, Public Money and Management, 33, 3, 213–16.Google Scholar
May, C., Rapley, T., Moreira, T., Finch, T. and Heaven, B. (2006) ‘Technogovernance: evidence, subjectivity, and the clinical encounter in primary care medicine’, Social Science and Medicine, 62, 4, 1022–30.Google Scholar
McLoughlin, I. and Wilson, R. (2013) Digital Government at Work: A Social Informatics Perspective, Oxford: Oxford University Press.CrossRefGoogle Scholar
Osborne, S. (ed.) (2010) The New Public Governance: Emerging Perspectives on the Theory and Practice of Public Governance, Oxford: Routledge.Google Scholar
Rigby, M., Hill, P., Koch, S. and Keeling, D. (2011) ’Social care informatics as an essential part of holistic health care: a call for action’, International Journal of Medical Informatics, 80, 8, 544–54.Google Scholar
Wilson, R., Walsh, S. and Vaughan, R. (2008) ‘Developing an electronic social care record: a tale from the Tyne’, Informatics in Primary Care, 15, 4, 239–44.Google Scholar
Wilson, R., Martin, M., Walsh, S. and Richter, P. (2011) ‘Re-mixing digital economies in the voluntary community sector? Governing identity information and information sharing in the mixed economy of care for children and young people’, Social Policy and Society, 10, 3, 379–91.Google Scholar