Published online by Cambridge University Press: 30 July 2009
“There are no masses,” Raymond Williams wisely reminds us, “there are only ways of seeing people as masses.” This idea of the social crowd, usually organic and with a mind of its own, rarely is used self-referentially; “masses” always describes others. During and immediately following World War I, American intellectuals, especially social theorists, were preoccupied with this new model for society. Authoritarian regimes abroad, America's own wartime hysteria (fueled by new communications technologies), the insistent urban context, and a consumer-based economy all made discussion of crowd behavior and mass persuasion an obvious product of new circumstances. Newer fields of sociology, psychology, and behaviorism, promised the necessary tools for understanding these “phenomena.” Walter Lippmann's Public Opinion (1922) was but the most popular and enduring in a genre that drew upon earlier native and European theorists like Gustave Le Bon, E. A. Ross, Boris Sidis, and William Trotter. By 1925, the American library on the mass mind included The Behavior of Crowds (Everett Dean Martin), Social Psychology (Floyd Henry Allport), and Introduction to the Science of Sociology (Robert E. Park and Ernest W. Burgess). This new body of work distinguished “the concept of the mass, a dispersed and passive body of uprooted individuals, from the pre-World War I concept of the crowd, a physically united and active throng.” The bestremembered effect of these ideas, upon the likes of H. L. Mencken, Walter Lippman, and other leading critics, was a skepticism about democracy's survival in the face of such new knowledge. But the idea of the “masses” had another life, outside of more formal circles, among Americans who were not so quick to decry a “boobocracy,” or perhaps more important and long-lasting, in the rising industries of mass communication and popular culture.
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7. It is important to note that these men were not an intellectual circle in the familiar sense. While their experiences intersected at points, especially in the pivotal importance of the war to their respective careers, the three did not know one another, let alone refer to each other much in their public work.
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17. The most accurate description of Creel appeared in 1913, a portrait that helped elevate him from regional infamy to national notoriety. According to Collier's, he was a sort of barnstorming “everyday American” (Macfarlane, Peter Clark, “The Fortunes of Citizen Creel,” Collier's 51 [07 19, 1913]: 5).Google Scholar
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24. Creel attributes the idea to a letter to Wilson after war was declared, in which he urged the president to reject the rumored proposals for a censorship agency and use publicity in his favor (see Rebel, p. 158Google Scholar). Apparently, Wilson received similar advice earlier from Walter Lippmann, Arthur Bullard, and his own cabinet (Vaughn, Stephen, Holding Fast the Inner Lines: Democracy, Nationalism, and the Committee on Public Information [Chapel Hill: University of North Carolina Press, 1980], pp. 3–18).Google Scholar
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32. As Creel later recalled, Mark Sullivan was one of the loudest detractors. “In Creel's cosmos,” Sullivan explained, “there are no shadings and no qualifications. His spectrum contains no mauve….” (quoted in Creel, , Rebel, p. 143Google Scholar). Even forty years after the fact, Creel was still able to bring John Dos Passos into a froth, describing the chairman as a “little shrimp of a man with burning dark eyes set in an ugly face….” (Passos, John Dos, Mr. Wilson's War [Garden City, N. Y.: Doubleday, 1962], p. 300).Google Scholar
33. The jailings of Eugene Debs and Bill Haywood are symbolic of the increased intolerance for radical thought that flourished during the war and led to the postwar “Red Scare,” notorious Palmer raids, and belligerent “Americanism” campaigns.
34. More than once, the NSL even accused the CPI and Creel of aiding the enemy with an all too open information policy. Creel always insisted, both during and after the war, that censorship came, not from Washington, but from “the intolerances and bigotries of individual communities” (Creel, , “Public Opinion,” p. 192).Google Scholar
35. The ambiguities of CPI activities have occupied several scholars. For the debates on the committee's pro's and cons, see Vaughn, , Holding FastGoogle Scholar; Mock, James R. and Larson, Cedrick, Words That Won the War: The Story of the Committee on Public Information (Princeton: Princeton University Press, 1939)Google Scholar; and the relevant chapters in Kennedy, , Over Here.Google Scholar
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37. Edward L. Bernays was a CPI participant whose later success in “public relations” exemplifies the ways in which the committee helped sanction new modes of media and image management. Significantly, he later praised Creel's work while also recognizing the chairman's antiquated presumptions about the nature of public opinion (Bernays in a letter to the editor of the Boston Globe, 06 6, 1967, p. 24).Google Scholar
38. In addition to a number of Madison Avenue reputations that would be made during wartime, Edward Bernays and Carl Byoir, the giants of twenties public relations, were trained by the CPI.
39. Creel often made it quite clear that European restrictions on information were tactically and philosophically antiquated, for they only bred popular suspicion of government, making the country more susceptible to enemy propaganda, and revealed a “distrust” of democratic common sense” (Official Bulletin 1 [06 2, 1917]: p. 13).Google Scholar
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47. Kennedy, , Over Here, pp. 46–49Google Scholar. Robert Wiebe alludes to a similar idea in his study of Progressivism. As faith in the “melting pot” waned, social reform began devolving into simplified calls for social regimentation (Wiebe, Robert, Search for Order: 1877–1920 [New York: Hill and Wang, 1967], p. 288).Google Scholar
48. Public support for the Central Powers before 1917 was common in all areas of American society, but it was most noticeable among Eastern Europea emigres. In this sense, the fear of conflicting loyalties had some foundation, though, as I am trying to show here, it suggested a broader fear of democratic and pluralistic inadequacies.
49. One common explanation of CPI involvement in the spy mania contends that liberal assimilationists from the old reform order, like Creel and even pacifist Jane Addams, were simply overcome by popular chauvinism and the bigotry of “100% Americanism” (see Vaughn, , Holding Fast, pp. 67–69Google Scholar). Mock and Larsen and Kennedy express similar views in their respective studies. Creel himself always decried the excesses of the gangs that harassed immigrants during and after wartime.
50. See Life 71 (06 20, 1918): 1003Google Scholar. CPI advertisements were distributed and printed widely. I have supplied the most popular and accessible examples available in most cases for easier reference.
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52. The basic history of the Four-Minute Men is ably laid out in Cornebise, Alfred E., War As Advertised: The Four Minute Men and America's Crusade, 1917–1918 (Philadelphia: American Philosophical Society, 1984).Google Scholar
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54. Quoted in Mock, and Larson, , Words That Won, p. 116.Google Scholar
55. In his superb study of interwar advertising, Roland Marchand suggests that the same is true of later commercial art as well (Advertising the American Dream: Making Way for Modernity, 1920–1940 [Berkeley: University of California Press, 1985], p. 236.Google Scholar
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57. One especially striking poster, “Save Food and Defeat Frightfulness” (by “PAUS”), made free use of social and ethnic visual types to represent a vision of all of humanity suffering and hanging from an immense Iron Cross. It was simply representative of a wartime poster style that assumed a certain visual literacy among all Americans. The free play and often surreal use of symbol, as well as the absence of all but the barest written slogan, make clear the progress made by the use of the image as a common language.
58. See Riesenberg's “Lend as They Fight” and Clyde Forsyth's “And They Thought We Couldn't Fight.”
59. Until the war, images of the machine tended to adopt a dutifully scientific regard for detail and accuracy of proportion. This was a remarkable shift in poster art during the war, for artists incorporated technology into the same colorful, often cartoonish style that seemed to inform much of their technique with human figures.
60. The shift between artistic style, from the first to the second war, is apparent even superficially. By comparison, World War II posters were drab and uninspiring, preferring photorealism to the abstractions of the brush.
61. “They Kept the Sea Lanes Open” places the viewer on a gunship during the attack. In another, we are in the trenches as a hapless gunner reaches toward us asking for “Ammunition.” F. Strothman, “Beat Back the Hun,” physically confronts us with a German soldier and his bloodied knife.
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63. In the hundreds of posters surveyed for this study, only two or three even approached a wartime landscape comprising more than five people.
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72. It is revealing that Creel spent much of the next decade writing about heroes of the American past.
73. In a telling irony, news of this celebration of progress shared the front pages with the first rumblings of the imminent stock crash. See “Edison Young Again” and “Stocks Slump Again,” New York Times, 10 21, 1929, pp. 1, 2Google Scholar; and October 22, 1929, pp. 1, 2, 3. For the architect's own retelling of the tale, see Bernays, Edward L., Biography of an Idea: Memoirs of Public Relations Counsel (New York: Simon and Schuster, 1965), pp. 444.Google Scholar
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76. Ernest Jones points out that Freud greatly disliked Ely Bernays, who, not surprisingly, seemed to fit his model of Victorian inhibition. Nonetheless, Eddie's uncle remained civil to the brother-in-law and always affable with his nephew, though Bernays often overstated the closeness of the relationship (Jones, Ernest, The Life and Work of Sigmund Freud [New York: Basic, 1953], vol. 1, p. 119.Google Scholar
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83. Few serious attempts have been made to investigate the real history of public relations, and one of the most succinct remains Goldman, Eric F., Two-Way Street: The Emergence of the Public Relations Counsel (Boston: Bellman, 1948)Google Scholar. See pp. 6–10 for a brief survey of Ivy Lee's career.
84. Lee, Ivy, Publicity: Some of the Things It Is and Is Not (New York: Industries, 1925), p. 23Google Scholar. Goldman offers a simple but sound model for understanding the profession's evolution: late-19th century hawkers ascribed to “fool the people”; Lee moved to “inform the people”; and Bernays prescribed that business “listen to the people” (Goldman, , Two-Way Street, p. 19).Google Scholar
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86. Goldman, , Two-Way Street, p. 11.Google Scholar
87. Eric Goldman has counted at least 28 titles on the subject between 1917 and 1925, a published bibliography, and the introduction of the term “public opinion” in the 1920 edition of Webster's (see Two-Way Street, pp. 13–14).Google Scholar
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100. William F. Ogburn, a sociologist from Columbia, offered one of the first formal definitions of the idea in 1922: “The Thesis is that various parts of modern culture are not changing at the same rate, some parts are changing much more rapidly than others; and that since there is a correlation and interdependence of parts, a rapid change in one part of our culture requires readjustments through other changes in the various correlated parts of culture” (Social Change: With Respect to Culture and Original Nature [New York: Huebsch, 1922], p. 200)Google Scholar. Similar ideas proved quite attractive throughout the decade, especially to intellectuals who felt that America had fallen to reactionary postwar ways. Its ultimate application would come with Robert and Helen Lynd's study of Middletown in 1929.
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103. On this point, Bernays openly parted with one of his theoretical sources, Walter Lippmann: “Propaganda is a purposeful, directed effort to overcome censorship – the censorship of the group mind and the herd reaction” (Crystallizing Public Opinion, p. 122).Google Scholar
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125. The facts of Watson's life have recently come under dispute. Watson himself composed a sketchy and oblique self-portrait late in his life for a collection of psychologists' autobiographies, in Murchison, Carl, ed., A History of Psychology in Autobiography (New York: Russell and Russell, 1961), vol 3, pp. 271–81Google Scholar. The only published biography is Cohen, David, J. B. Watson: The Founder of Behaviorism: A Biography (London: Routledge and Kegan Paul, 1979)Google Scholar. Buckley's more recent account takes issue with Cohen on several points of fact. For my purposes, I have stayed with the broadest and most verifiable aspects of his life.
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147. The scandal was a remarkably colorful and public incident, with notices appearing in the local and New York papers. Cohen has provided the most satisfactory summary of the events of 1920 (J. B. Watson, pp. 145–167).Google Scholar
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149. After being made vice-president in 1924, and until his departure from J. Walter Thompson in 1936, Watson spent time researching the market for various companies and products: General Motors, Johnson & Johnson (Baby Powder), Pebeco toothpaste, and Pond's (Thompson, J. Walter Archives memo, Sandecki, A. V., 11 11, 1982)Google Scholar. According to Stephen Fox, Resor and Watson shared a philosophical lineage that is worth noting. Resor, too, had become enamored with William Graham Sumner, when he was at Yale, and, like Watson, went into advertising with a rather bleak vision of man as an animal of impulse, not thought, desire, not belief (Fox, , Mirror Makers, p. 83).Google Scholar
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159. “Perhaps Dr. Watson is one of those individuals who unconsciously shrink from looking inside themselves, deny that they have any subjective depths into which they might look, and immerse themselves in objective reality” (Clark, Evans, “Human Conduct Reduced to a Science” [Review of Behaviorism], New York Times, 08 2, 1925, sec. 3, p. 14Google Scholar; see also Robinson, Edward S., “Behaviorist: l'Enfant Terrible,” New Republic 57 [01 2, 1919]: 181.Google Scholar
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163. Watson, , “Feed Me on Facts,” Saturday Review of Literature 4 (06 16, 1928): 966Google Scholar. The strain of unreal presentation in modern art was especially troubling to Watson. Facts are verifiable, and so should be art. “No ‘imagination’ is good unless every word is conditioned by actually observed events” (p. 967).
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181. Watson, John B. (with Rosalie Rayner Watson), Psychological Care of Infant and Child (New York: Norton, 1928), p. 150Google Scholar. George Dorsey's popular tract tried to make a similar point, that man could be both diverse and socially useful.
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183. On one notable occasion, he complained that there was altogether too much emphasis upon freedom of speech, and that society had the ultimate right to regulate itself.
184. The book's influence was far greater than its sales, impressive though they were. While professional psychologists denounced its methods, and, as always, Watson himself, the book sold over 100,000 copies, was recommended to parents by Parents Magazine and the Atlantic, and eventually influenced the U.S. Department of Health's own guide to childrearing. Most Americans probably read excerpts and revisions, which saturated popular magazines.
185. Watson, , Behaviorism [1925], p. 82.Google Scholar
186. Watson's obsession with an orderly schedule, cleanliness, and even the importance of regular bowel habits took absurd shape in a proposed timetable for childhood, in which virtually ever minute was assigned a useful purpose (Watson, , Psychological Care, pp. 9, 114–35).Google Scholar
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190. “Man's ancestor won his freedom not so much by specialization as because he kept his plasticity, extended his wits, and improved control” (Dorsey, , Why We Behave, p. 70)Google Scholar. For a short while in the mid-1920s, Dorsey, whose book was remarkably popular, almost eclipsed Watson as the authority on behaviorism.
191. Lears, T. J. Jackson, No Place of Grace: Antimodernism and the Transformation of American Culture, 1880–1920 (New York: Pantheon, 1981), passim.Google Scholar
192. Watson, , Psychology from the Standpoint, p. 330.Google Scholar
193. Watson had addressed the problem as early as 1919: “In our opinion conditioned love responses, especially those directed towards the mother and father, breeding too great dependence upon the parents as they do, are probably the most sinister factors in the whole system of human organization” (Psychology from the Standpoint, p. 235Google Scholar; see also “Urges Plan to Train Children,” New York Times, 03 4, 1928, sec. 2, p. 6.Google Scholar
194. Watson, , Psychology from the Standpoint, pp. 247–48.Google Scholar
195. Ironically, much of Watson's advice to parents leaned toward leniency rather than punishment. “A calmer mode of behavior,” he believed, “would enable the child, and the adult it is to become, to conquer the environment instead of being conquered by it” (Watson, , Psychological Care, p. 43).Google Scholar
196. Watson, , Psychology from the Standpoint, p. 8.Google Scholar
197. “Invalidism,” as Watson called it, was a modern scourge that he linked directly to “overaffection” in childhood, presumably fostering an inability to confront the hard knocks of life (Watson, , Psychological Care, p. 76).Google Scholar
198. Meyer, Donald, The Positive Thinkers: Religion as Pop Psychology from Mary Baker Eddy to Oral Roberts (1965; rept. New York: Pantheon, 1980), pp. xvi–xvii.Google Scholar
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205. Susman, Warren I., “‘Personality’ and the Making of Twentieth Century Culture,” in Culture as History: Transformation of American Society in the Twentieth Century (New York: Pantheon, 1984), pp. 273–74, 277.Google Scholar
206. Watson, who always waffled between the complexity of human behavior and its basic simplicity, was unsure about the possibility of adult behavior modification. At times he insisted that the web of adult psychology was so involved and obscured by time that changing it substantially was nigh impossible. Nonetheless, he never lost sight of his philosophy's chief public appeal, and in the thirties much of his work promised self-transformation as well as the manipulation of others.
207. Watson, John B., “How to Grow a Personality: Address by John B. Watson, in the Psychology Series Sponsored by the National Advisory Council in Education” (Chicago: n.p., 1932), p. 9.Google Scholar
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212. “There is no inherent reason,” George Dorsey insisted, “why the miner, plowman, and milkmaid should not be as intellectual as the poet, auditor, or school teacher” (Dorsey, , Why We Behave, p. 472)Google Scholar. Watson himself occasionally addressed issues of race and sex, insisting that worldly competence, which immigrant minorities, blacks, and women were supposed to lack, was socially conditioned rather than genetic. Eugenic tampering, he once claimed, “is more dangerous than bolshevism” (Watson, , “The Behaviorist Looks at Instincts,” Harper's 155 (02 1928): p. 229).Google Scholar
213. Donald Meyer has found that members of the “mind-cure” fringe movements seemed to detect this problem early on. Julia Seton, an early self-help writer, understood that ascendancy of “personality” over “character,” “threaten[ed] a split in the self, between inner and outer, private and public,” transforming the self into a theatrical presentation rather than an expression of essential nature (Meyer, , Positive Thinkers, p. 115).Google Scholar
214. Watson's conception of life's two worlds was often inconsistent. At times he seemed to covet a necessary and separate private life, while on other occasions he suggested that such a divide was precisely the problem with an out-of-place Victorian sensibility (see Watson, , Psychological Care, pp. 161–69).Google Scholar
215. Overstreet, H. A., Influencing Human Behavior, p. 3.Google Scholar
216. Overstreet, , Influencing Human Behavior, p. 11.Google Scholar
217. Watson, John B., “Influencing the Mind of Another” (address delivered to the Advertising Club of Montreal), J. Walter Thompson Archives, 1935, p. 2.Google Scholar
218. Watson, , “Influencing the Mind,” p. 3.Google Scholar