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Mixed-Method Design for User Behavior Evaluation of Automated Driver Assistance Systems: An Automotive Industry Case

Part of: Human Behaviour in Design and Design Cognition

Published online by Cambridge University Press:  26 July 2019

Julia Orlovska ,
Fjolle Novakazi ,
Casper Wickman  and
Rikard Soderberg
Julia Orlovska*
Affiliation:
Chalmers University of Technology;
Fjolle Novakazi
Affiliation:
Chalmers University of Technology; VOLVO Car Corporation
Casper Wickman
Affiliation:
Chalmers University of Technology; VOLVO Car Corporation
Rikard Soderberg
Affiliation:
Chalmers University of Technology;
*
Contact: Orlovska, Julia, Chalmers University of Technology Industrial and Material Sciense Sweden, [email protected]

Abstract

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Automotive systems are changing rapidly from purely mechanical to smart, programmable assistants. These systems react and respond to the driving environment and communicate with other subsystems for better driver support and safety. However, instead of supporting, the complexity of such systems can result in a stressful experience for the driver, adding to the workload. Hence, a poorly designed system, from a usability and user experience perspective, can lead to reduced usage or even ignorance of the provided functionalities, especially concerning Adaptive Driver Assistance Systems.

In this paper, the authors propose a combined design approach for user behavior evaluation of such systems. At the core of the design is a mixed methods approach, where objective data, which is automatically collected in vehicles, is augmented with subjective data, which is gathered through in- depth interviews with end-users. The aim of the proposed methodology design is to improve current practices on user behavior evaluation, achieve a deeper understanding of driver's behavior, and improve the validity and rigor of the named results.

Keywords

Human behaviour in designIndustrial designEvaluationSensors dataQualitative data
Type
Article
Information
Proceedings of the Design Society: International Conference on Engineering Design , Volume 1 , Issue 1 , July 2019 , pp. 1803 - 1812
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
© The Author(s) 2019

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