This review discusses near- and mid- infrared observations of Ultracompact (UC) HII regions. The importance of ISO mid-IR fine-structure nebular lines is emphasised, since only a small fraction of UCHII regions are observed directly in the near-IR. The reliability of contemporary atmospheric models for such indirect diagnostics is discussed, whilst a revised spectral type-temperature calibration is presented for Galactic O3 to B3 dwarfs. In particular, fine-structure line derived properties of G29.96–0.02 differ from the direct near-IR spectroscopic result and represents a serious discrepancy which needs to be addressed. Mid-IR MSX and Spitzer imaging permits the identification of those UCHII regions for which far-IR IRAS fluxes are reliable, relevant to the single versus cluster nature of individual sources. High spatial resolution imaging with ground-based 8m telescopes allows more direct tests, as recently applied to G70.29+1.60. Finally, recent Spitzer mid-IR observations of Giant HII regions are briefly discussed.