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PSS-FMEA: TOWARDS AN INTEGRATED FMEA METHOD TO SUPPORT THE DEVELOPMENT OF PRODUCT-SERVICE SYSTEMS IN SMES

Published online by Cambridge University Press:  27 July 2021

Tobias Mahl ,
Christian Köhler ,
Dominik Arnold ,
Dominik Lins  and
Bernd Kuhlenkötter
Tobias Mahl
Affiliation:
htw saar, Saarland University of Applied Sciences;
Christian Köhler*
Affiliation:
htw saar, Saarland University of Applied Sciences;
Dominik Arnold
Affiliation:
Chair of Production Systems, Ruhr-Universität Bochum
Dominik Lins
Affiliation:
Chair of Production Systems, Ruhr-Universität Bochum
Bernd Kuhlenkötter
Affiliation:
Chair of Production Systems, Ruhr-Universität Bochum
*
Köhler, Christian, htw saar - Saarland University of Applied Sciences, Business School, Germany, [email protected]

Abstract

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In industry, Failure Mode and Effects Analysis is an established quality tool for minimizing development risks in systems, products and processes. Nevertheless, the presented use case shows that the application of the FMEA method in the development of Product-Service Systems in a SME requires modifications to ensure that the special character of PSS is appropriately included and that risks can be adequately assessed and prioritized.

Keywords

Product-Service Systems (PSS)Risk managementCase studyFMEASME
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 2501 - 2510
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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