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Published online by Cambridge University Press: 16 May 2024
The overall aim is to assess the superior of human- or design-centric source. This research compares the categories covered in a checklist by pain-points and needs identified individually using human- and design-centric sources. Data from 6 projects of a design course is used. It is found that there is no significant difference in the number of categories covered by pain-points and needs but the categories are not the same. This calls for integrating both sources in comparison to using only one source for designing which can potentially help to identify diverse and relevant outcomes.