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FUZZY-BASED FRAMEWORK FOR MANAGING INTER-ENTERPRISE COLLABORATIONS IN PSS CONTEXT

Published online by Cambridge University Press:  27 July 2021

Mourad Harrat ,
Farouk Belkadi  and
Alain Bernard
Mourad Harrat*
Affiliation:
Ecole Centrale de Nantes
Farouk Belkadi
Affiliation:
Ecole Centrale de Nantes
Alain Bernard
Affiliation:
Ecole Centrale de Nantes
*
Harrat, Mourad, Ecole Centrale de Nantes, PhD student, France, [email protected]

Abstract

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One of the biggest challenges of companies developing new solutions is how to properly manage the different relationships with external partners, especially in the case of Product-Service Systems (PSS). Developing a PSS requires for Original Equipment Manufacturers (OEM) to rethink the organization and roles of the different stakeholders regarding the characteristics of such environments. This paper aims to introduce a methodology to build a framework for inter-enterprise collaboration performance assessment and its corresponding Key Performance Indicators (KPIs). An extensive list of KPIs is established from key factors of collaboration performance and organizational characteristics in PSS context. Finally, further steps of the methodology are discussed where fuzzy techniques are used.

Keywords

Product-Service Systems (PSS)Collaborative designEvaluationFuzzy logic
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 1637 - 1646
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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