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FOCUS AND MODALITY: DEFINING A ROADMAP TO FUTURE AI-HUMAN TEAMING IN DESIGN

Published online by Cambridge University Press:  19 June 2023

Christopher McComb ,
Peter Boatwright  and
Jonathan Cagan
Christopher McComb*
Affiliation:
Carnegie Mellon University
Peter Boatwright
Affiliation:
Carnegie Mellon University
Jonathan Cagan
Affiliation:
Carnegie Mellon University
*
McComb, Christopher, Carnegie Mellon University, United States of America, [email protected]

Abstract

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The evolution of Artificial Intelligence (AI) and Machine Learning (ML) enables new ways to envision how computer tools will aid, work with, and even guide human teams. This paper explores this new paradigm of design by considering emerging variations of AI-Human collaboration: AI used as a design tool versus AI employed as a guide to human problem solvers, and AI agents which only react to their human counterparts versus AI agents which proactively identify and address needs. The different combinations can be mapped onto a 2×2 AI-Human Teaming Matrix which isolates and highlights these different AI capabilities in teaming. The paper introduces the matrix and its quadrants, illustrating these different AI agents and their application and impact, and then provides a road map to researching and developing effective AI team collaborators.

Keywords

Human-AI TeamingDesign for Artificial IntelligenceMachine learningTeamworkArtificial intelligence
Type
Article
Information
Proceedings of the Design Society , Volume 3: ICED23 , July 2023 , pp. 1905 - 1914
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2023. Published by Cambridge University Press

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